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Process of Producing Claims First Notice of Loss

First notice of loss involves producing customer claims reports, which include information about the claim and claimant. This report includes the coverage verification, which the call center agent provides. The call center agent validates the policy and coverage information.

To create a claims first notice of loss, perform the following tasks:

  1. Validate the policy and coverage information provided by the claimant, see Policies.
  2. Create the claims record, see Claims.
  3. Enter information about the first notice of loss, see Claims.

Published 5/4/2012 Copyright © 2005, 2012, Oracle. All rights reserved. Legal Notices.