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Contacts Reporting Subject Area

Availability

This subject area is available in all editions of Oracle CRM On Demand.

Business Purpose

You can use this subject area to report on contact metrics by contact, account, campaign, owned by user, and date dimensions. The level of detail for this subject area is one row for each contact created in Oracle CRM On Demand. This subject area allows you to quickly answer questions such as the following: Who are the top ten employees with the largest contacts? Which accounts do not have any contacts? Which are the largest campaigns by contacts?

Relationship Type

Simple Multi-fact

Dimensions

This subject area has the following dimensions:

  • Account
  • Campaign
  • Contact
  • Date Created
  • Owned By User

Optimized Filtering Fields

This subject area has fields that are optimized for reducing the query time when they are used in filters. Optimized fields end with the words Code or UTC. For example, the Account dimension has an Account Type field. There is also an Account Type Code field, which is the optimized version of the Account Type field. Similarly, there is a Last Call Date UTC field, which is the optimized version of the Last Call Date field. Using the optimized field in the filter generates faster queries. This method is faster than using the standard field. For information on using optimized filtering fields, see Using Optimized Filtering Fields. The following dimensions in this subject area have optimized filtering fields:

  • Account
  • Campaign

Metrics

The complete list of metrics for this subject area is as follows:

  • Contact Metrics
    • Contact Custom Metrics
      • Indexed Currency
      • Average (Avg) Indexed Currency
      • Indexed Number
      • Average (Avg) Indexed Number
    • Number (#) of Contacts

Usage Notes

The Account and Contact dimensions include a Book hierarchy, which enables you to analyze metrics and related attributes at any level.


Published 5/4/2012 Copyright © 2005, 2012, Oracle. All rights reserved. Legal Notices.