Checking Electronic Signatures
Use the following procedure to check the signature associated with a call activity for samples that are dropped. This procedure assumes that the Signature record type is exposed as a related item on the Call Detail page. For more information about exposing related item information, see Customizing Related Item Layouts.
Access to the actual sample signature image is controlled so that only designated roles can access and view sample signature images. Only roles that are authorized to receive samples will be able to access and view signature images. For more information, see Authorizing Contacts to Receive Samples.
For more information about signatures, see About Electronic Signatures.
Before you begin. To check electronic signatures, your user role must include the Enable Basic Samples Operations privilege and you must be authorized to receive samples.
To check sample signatures
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