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About Using Addresses in Reports

Many reports require the use of address fields. In Oracle CRM On Demand, you can generate reports about addresses in two different ways, depending on your needs. In the Active Subject Area in Oracle CRM On Demand Answers, an address folder with the word Extended in it (for example, Billing Address - Extended) provides reporting on all nine standard address fields included with Oracle CRM On Demand. For details on how each field maps to the address format for specific countries, see About Countries and Address Mapping.

Fields included from the address Extended folder are not drillable in reports. Field labels display consistently regardless of the country for each record or the user's default, company country in Oracle CRM On Demand.

Most of the other address fields in the Active Subject Area in Oracle CRM On Demand Answers (those not in the Extended folder) are drillable when included in reports. The fields displayed match those fields associated with the user's default, company country in Oracle CRM On Demand. However, all fields might not appear if the country associated with a specific record is not the same as the user's default, company country in Oracle CRM On Demand.


Published 5/4/2012 Copyright © 2005, 2012, Oracle. All rights reserved. Legal Notices.