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Oracle® Fusion Applications Sales Implementation Guide
11g Release 1 (11.1.4)
Part Number E20373-04
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Oracle Fusion Applications Sales Implementation Guide

Contents

Title and Copyright Information

Preface

1 Overview

2 Common Applications Configuration: Define Synchronization of Users and Roles from LDAP

3 Define Implementation Users

4 Common Applications Configuration: Define Currencies and Currency Rates

5 Common Applications Configuration: Define Enterprise Structures for Sales

6 Common Applications Configuration: Define Social Networking

7 Common Applications Configuration: Define Workforce Profiles

8 Common Applications Configuration: Define Security for CRM

9 Define Automated Governance, Risk, and Performance Controls

10 Maintain Common Reference Objects

11 Common Customer Data Management Configuration: Define Source Systems

12 Common Customer Data Management Configuration: Define Party Usages

13 Common Customer Data Management Configuration: Define Identifiers

14 Common Customer Data Management Configuration: Define Classifications

15 Common Customer Data Management Configuration: Define Data Formats

16 Common CRM Configuration: Define Resource Information

17 Common CRM Configuration: Define Sales Catalogs

18 Common CRM Configuration: Define File-Based Data Import

19 Common CRM Configuration: Define Sales Prediction Configuration

20 Common CRM Configuration: Define Outlook Integration

21 Common CRM Configuration: Define Extensible Objects for CRM

22 Common CRM Configuration: Manage Tablet Application Configuration

23 Common CRM Configuration: Set Up Customer Center

24 Common Sales Configuration: Define Notes, Calendar, Appointments, and Interactions

25 Define and Maintain Opportunities

26 Define Territory Management Configuration

27 Define Sales Quotas

28 Define References and Competitors

29 Define Sales Forecasting Configuration

30 Define Lead Management

31 Define Transactional Business Intelligence Configuration

32 Define Extensions for Sales

33 Define Sales Partners

34 Importing and Exporting Setup Data

Glossary