This image shows a screen capture of the Logic tab of the Call Begin informant. A Description is shown at the top of the image, with the text "The Call Begin informant starts the session after the customer's call enters the IVR system. Logic could be added here to pre-populate certain values (example: customer profile) that may be used later on." An Advanced button is shown to the right of the Description.

Below the Description are tabs for Request, Logic, and Asynchronous Logic. The Logic tab is selected. A Logic field is shown, with the following code:

/* Trigger data retrieval */