This image shows a screen capture of the Decision Definition Overview report for the Decision "OfferDecision." The tab "Definition" and the subtab "Overview" are selected.
The following description is provided: "The OfferDecision decides on the offer to suggest to the customer. Offers that support the customer retention performance metric will be more heavily weighted for the segment of the population that is eligible for retention."
Columns are shown for Choice Group and Description. A single item is shown in the report: "Offers: Offers to customers for cross selling and retention."