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|Sun ZFS Storage 7120, 7320, and 7420 Appliance Customer Service Manual|
The Maintenance > System screen provides several system-level features. The screen allows the administrator to:
View the status of the system disks
Manage software updates and update the system software
Create and restore appliance configuration backups
Create and upload a support bundle
Repeat the initial setup with existing settings
Reset the system to the factory defaults
View pending disk firmware updates
The system disks section shows the status of the system disks, and their current usage. The BUI displays this with a pie-chart, and the CLI as a text list. For example:
tarpon:> maintenance system disks show Properties: profile = mirror root = 1.14G var = 52.4M update = 2.52M stash = 14.8M dump = 16.0G cores = 18K unknown = 39.0G free = 401G Disks: DISK LABEL STATE disk-000 HDD 7 healthy disk-001 HDD 6 healthy
Note: The "disk" column is not required by the GUI.
The appliance can generate support bundles containing system configuration information and core files for use by remote support in debugging system failures. Support bundles are generated automatically in response to faults if the Phone Home service is enabled. Administrators can manually generate and upload a support bundle from this section of the Maintenance > System screen.
Once generated, support bundles are automatically uploaded to Oracle's Support files Service at http://support.oracle.com. To facilitate this, the appliance must be connected to the Internet, either directly or through the web proxy configured on the Phone Home service screen. If the upload fails, the system will make another attempt.
After a support bundle has been successfully uploaded, the support bundle and core files are automatically deleted from the system.
To generate a support bundle, click the icon next to Support Bundles on the Maintenance > System screen. You are presented with the randomly generated filename for the support bundle. Provide this filename to support personnel so that they can retrieve your support bundle.
For each support bundle currently being generated or uploaded or which has failed to upload, the following options may be available:
To generate and upload a new support bundle, use the sendbundle command:
loader:> maintenance system loader:maintenance system> sendbundle A support bundle is being created and sent to Oracle. You will receive an alert when the bundle has finished uploading. Please save the following filename, as Oracle support personnel will need it in order to access the bundle: /cores/ak.9a4c3d7b-50c5-6eb9-c2a6-ec9808ae1cd8.tar.gz
As the message indicates, you must provide this filename to support personnel in order for them to retrieve your bundle.
Manage bundles from the maintenance system bundles context in the CLI, as follows:
loader:maintenance system> bundles loader:maintenance system bundles> list BUNDLE STATUS PROGRESS /cores/ak.9a4c3d7b-50c5-6eb9-c2a6-ec9808ae1cd8.tar.gz Uploading 7% loader:maintenance system bundles>
Bundles are identified by the filename, omitting the ak. prefix and the file type suffix. To delete a support bundle, use the destroy command. To view details, use the select and list commands:
loader:maintenance system bundles> select 9a4c3d7b-50c5-6eb9-c2a6-ec9808ae1cd8 loader:maintenance system bundles 9a4c3d7b-50c5-6eb9-c2a6-ec9808ae1cd8> list Properties: filename = /cores/ak.9a4c3d7b-50c5-6eb9-c2a6-ec9808ae1cd8.tar.gz status = uploading step_progress = 14.709744730821669
These read-only properties indicate that the appliance is 14% of the way through uploading the file. To retry a failed upload or cancel a pending operation, enter the retry and cancel commands respectively.
Initial setup will step through the tasks performed as part of the initial configuration. This will not change any of the current settings unless explicitly requested. User data on the storage pool (including projects and shares) will not be affected.
To perform an initial setup:
BUI: click the "INITIAL SETUP" button on the Maintenance > System screen.
CLI: enter the maintenance system context, then enter the setup command.
Factory reset will reset the appliance configuration back to factory settings of the current software version, and reboot the appliance. All configuration changes will be lost, and the appliance will need to go through initial configuration again, as when it was first installed. User data on the storage pool (including projects and shares) will not be affected - however the pool will need to be imported as part of the initial setup process.
To perform a factory reset:
BUI: click the "FACTORY RESET" button on the Maintenance > System screen.
CLI: enter the maintenance system context, then issue the factoryreset command.
GRUB: Add -c to the GRUB menu on the line beginning with kernel.
Note: Factory reset of a single controller while configured into a cluster is not supported. The controller must be unclustered first.