Analytics 2.5.1
Release Notes

 

      June 15, 2011

Copyright © 2009-2011 FatWire Corporation All rights reserved.

Welcome to the release notes for FatWire Analytics 2.5.1. For the latest release notes, check the FatWire e-docs web site. The release notes contain descriptions of new features, changes in functionality, known problems, and other last-minute information about FatWire Analytics 2.5.1.

For additional information, contact FatWire technical support.

Document history:

Date Description of change
June 15, 2011 Analytics 2.5.1 Release
June 29, 2009 Analytics 2.5 Release

  Table of Contents 

   Getting Started

At time of initial release, Analytics 2.5 integrates with Content Server 7.0.3 patch 4+ and Content Server 7.5 patch 1+ (requires HotFix 9)

The Analytics 2.5.1 document set provides documentation for different kinds of users. Updates to product documentation, as they are made, are posted to the following URL: http://e-docs.fatwire.com  For a description of the documents, please refer to the Documentation Notes link on the site. Check the site regularly for the latest set.

 

   What's New in Analytics 2.5.x

Distribution Changes in Analytics 2.5.1

    Analytics 2.5.1 no longer includes Swiff Chart Generator. To use this product, download and install Swiff Chart Generator and then make the following changes:

                            <param name="swchart_instdir" type="string" value="InstallPath of Swiff Chart"/>

Performance Improvements

Reporting

Maintenance Improvements

Features No Longer Supported

  Installation and Upgrade Notes

Please refer to installation and upgrade guides available for download from FatWire Support at http://e-docs.fatwire.com

 

 

 Issues Fixed in Analytics 2.5.1

Hadoop Jobs

(#25602) Scheduler will now pick up changes to Sites or additions/deletions of Sites without requiring restart

 Issues Fixed in Analytics 2.5

Analytics Reports

(#18796) Site Information Report displays average page duration as 0 seconds

(#18982) Performance Indicator does not work when configured from the Site Information Report if the site name contains Æ, Ø or Å characters

 

 Known Issues in Analytics 2.5

The known issues in Analytics 2.5 are described in this section. They are sorted by feature set.

Analytics Admin

(#20202) Refreshing by use of F5 key will cause the filter to be reset in the Running Tasks list

(#20539) Sorting the Task History list by End Date causes the total pages to display as NaN

Analytics Reports

(#18928) Analytics does not filter reports based on site

(#18978) Sessions Report - If there is a blank value for the average session duration, this will appear as 'NAME?' when extracted to a .csv

(#18999) Names will overlap if the value is less than 1 when charts are exported to .pdf

(#19908) Segment chart shows the tooltip value as the value of the No segment

(#20408) Entry Page data does not appear in the Entry/Exit Page report when exported to .csv

(#20410) If a filter is applied when viewing the Host Name report, the filter will be retained when moving to the IP Addresses report

(#20412) Timeperiod and Display mode are not included when exporting reports to .xml or .csv formats.

(#20413) When Operating Systems report is exported to .csv, the details column is not available

(#20538) Filter by referrer displays blank results if you enter an IP in the filter field

(#20608) Unable to filter the Referrer Report when URL contains a capitalized letter.

To workaround this, use a wildcard placed in the URL name prior to the first instance of the capital letter. For example, use http://www.first* to filter http://www.firstSite.com

Hadoop Jobs

(#18811) Analytics Hadoop Jobs Application will not recover from a loss of database connection, the application must be restarted, data will be processed after the restart.

(#19714) Currently it is possible to start multiple instances of the scheduler. This will result in the jobs getting scheduled more frequently than you have configured. Users should ensure that the scheduler is not running before starting.

(#19808) Scheduler will throw an exception if HDFS is in Safe Mode

(#19968) Simultaneous execution of multiple VisitorMerger jobs is not supported

(#20631) Purge jobs also purge unprocessed data.

Purge jobs should be enabled along with the archive feature to avoid loss of data.

(#20641) Files must be manually merged when archive is set to true and AppServer is restarted.

Shutting down the AppServer when archive is set to true causes the session file to rotate and be renamed to data.txt.done.

When the AppServer restarts, a new session data.txt will be created in the same folder. When the archive is scheduled to begin,  this file can't be archived because the data.txt.done file already exists. Merge these two files to continue.

HDFS Agent

(#20403) When starting HDFSAgent, an exception is seen in the log "com.fatwire.analytics.config.exception.ConfigurationException: Starting time for this module has not been configured properly" when archive enabled is set to false

Sensor

(#19910) When restarting the sensor from the IBM WebSphere application server console, a new sensor is listed in the Analytics Admin UI with the same name. To resolve this issue, a restart of the AppServer is required.

(#19836) In 2.1 the first object impression of a session which had a session based parameter set was taken as the source of the value. In 2.5 we use the first object impression which is a Page View as the basis for the session based values. This prevents the new visitor flag to be set correctly if there are non-Page View object impressions before the first page impression.

 

 

 

 Contacting FatWire 

To contact FatWire Corporation about technical support for your product:

http://www.fatwire.com/support

 

 

 

 

 Analytics 2.5.1
Release Notes

 

      June 15, 2011

Copyright © 2002–2011 FatWire Corporation All rights reserved.