# File Server

## Potential Installation Errors in Microsoft Windows

Occurrence | Error Message | Solution
During the startup of the Agile_eFileService Windows NT, a message box is displayed with the following message: | "The Agile_eFileService on <Your Machine> could not be started. Error 2140 Internal Windows NT Error" | This message occurs if the File Server was not able to start. Check the event viewer (application) windows and the LogFile (normally %TEMP%\Agile_eFileService.log) for more information.
Message of event viewer : | "Agile_eFileService : could not run through vaults" | Check in the location of the fms_srv.exe if the directories "areas" and "pub" have the correct rights and if the owner is edbserv.
Message inside Agile e6 | "Permission denied (XXX)" | Did you define your vaults in Agile e6 correctly? Check the path to the concerned vault, it must contain the full specification, including area or fms or pub or anything else. If the directories existed before the installation, delete them (if they are empty) and restart the File Server service.