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SPARC T5-8 Server Product Notes

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Updated: May 2016
 
 

POST Does Not Work After a Reconfiguration Call From HC (15968276)

If POST runs as part of the boot sequence, and if the system experiences hardware faults, you might see a POST ERROR message, followed by an INFO message. The boot sequence continues, but the system might contain untested hardware. The untested hardware will be available to the operating system after the boot.

For these cases, POST stalls for several minutes, then it sends an e-report, as in the following example:

2013-01-23 15:30:55:990 0:0:0>ERROR:
    ereport.chassis.post.io.test-fail@/SYS/MB/CM0/CMP/PCIE_LINK1
    reporting PCPU ID=0
    TestTitle=IO Trap Handler
    Operation=Data Access Error (Type: 32)
    Trap PC=0x0000000000560b8c
    Trap Level=0x01
    NPESR=0x0000000000000001
    NPEAR=0x0000805100700000
END_ERROR

2013-01-23 15:30:56:054 0:0:0>INFO: Link Down Recovery Not
Supported
2013-01-23 15:31:02 0:0:0> ERROR: POST Timed out. Not all
components tested
  1. Use the cfgadm command to identify the drive's WWID that you plan to unconfigure.

    In this example, the fifth drive will be unconfigured. The fifth drive has a WWID of w5000c50033278c09,0.

    # cfgadm -al | grep disk 
    c7::w5000cca016065039,0        disk-path    connected    configured   unknown
    c8::w5000cca0257b4999,0        disk-path    connected    configured   unknown
    c9::w5000cca0257ca335,0        disk-path    connected    configured   unknown
    c10::w5000cca03c252999,0       disk-path    connected    configured   unknown
    c13::w5000c50033278c09,0       disk-path    connected    configured   unknown
  2. Unconfigure the drive.

    # cfgadm -c unconfigure c13::w5000c50033278c09,0
  3. Verify that the drive is unconfigured.

    # cfgadm -al | grep disk
    c7::w5000cca016065039,0        disk-path    connected    configured   unknown
    c8::w5000cca0257b4999,0        disk-path    connected    configured   unknown
    c9::w5000cca0257ca335,0        disk-path    connected    configured   unknown
    c10::w5000cca03c252999,0       disk-path    connected    configured   unknown
    c13::w5000c50033278c09,0       disk-path    connected    unconfigured unknown <<==

    If the drive Ok to Remove LED does not illuminate perform the remaining steps.

  4. Send the output of the prtconf -v command to a file.

    # prtconf -v > /tmp/prtconf.out
  5. Open the file with an editor and search for the WWID of the unconfigured drive (5000c50033278c09 in this procedure's example).

  6. In the output, confirm the drive location and that the drive is offline.

    Look two lines above the WWID to identify the drive's location (HDD4 in this example)

    Look at the line after the line with the WWID. The word offline indicates the drive is unconfigured.

    disk, instance #13 (driver not attached)
                System software properties:
                    name='ddi-devid-registrant' type=int items=1
                        value=00000001
                Hardware properties:
                    name='class' type=string items=1
                        value='scsi'
                    name='inquiry-revision-id' type=string items=1
                        value='0B70'
                    name='inquiry-product-id' type=string items=1
                        value='ST930003SSUN300G'
                    name='inquiry-vendor-id' type=string items=1
                        value='SEAGATE'
                    name='inquiry-device-type' type=int items=1
                        value=00000000
                    name='compatible' type=string items=4
                        value='scsiclass,00.vSEAGATE.pST930003SSUN300G.r0B70' + 
    'scsiclass,00.vSEAGATE.pST930003SSUN300G' + 'scsiclass,00' + 'scsiclass'
                    name='client-guid' type=string items=1
                        value='5000c50033278c0b'
    location: /dev/chassis/SPARC_T5-2.1144BD5ZZZ//SYS/SASBP/HDD4/disk <== Location
                Paths from multipath bus adapters:
                    Path 5:
    /pci@3c0/pci@1/pci@0/pci@2/scsi@0/iport@1/disk@w5000c50033278c09,0
                    mpt_sas#7 (offline) <==Driver offline means drive is unconfigured.
                            name='wwn' type=string items=1
                                value='5000c50033278c0b'
                            name='lun' type=int items=1
                                value=00000000
                            name='lun64' type=int64 items=1
                                value=0000000000000000
                            name='target-port' type=string items=1
                                value='w5000c50033278c09'
                            name='attached-port' type=string items=1
                                value='w508002000147f5b1'
                            name='attached-port-pm' type=string items=1
                                value='1'
                            name='target-port-pm' type=string items=1
                                value='1'
                            name='phy-num' type=int items=1
                                value=00000000
                            name='obp-path' type=string items=1
                                value=
    '/pci@3c0/pci@1/pci@0/pci@2/scsi@0/disk@w5000c50033278c09,0'