There are several general options you can set for the server. If you only have Usage Tracking installed, be aware that the only available option is Enforce Minimum Password Length.
Server E-mail: The email address through which messages from the system are sent. Enter an email address for the server if you want the Forgot your password? link to appear on the login page, or if you want the server to send messages when questions and answers are posted in Expert Advice.
When a user or expert posts an item in the Knowledge Center, the user or expert receives notification of the posting in an email message. The sender of the email is the address typed in the Server email field. Therefore, if the Server email field contains email@example.com, users and experts receive messages from this address when questions and answers are posted. Likewise, if a user forgets his/her password, the user receives an email message from firstname.lastname@example.org containing a link to a page where his/her password can be changed.
Expert Advice Enabled: Expert Advice allows users to communicate with subject matter experts while taking a subject in the Knowledge Center. The Expert Advice Enabled option is selected by default. However, to use expert advice, you need to set up experts for the available titles. If your organization wants to have email messages sent when questions and answers are posted, you also need to set up a server email account.
If you choose not to use expert advice and disable the Expert Advice Enabled option, the Expert Advice links do not appear in the Knowledge Center.
Usernames must be Unique across Workgroups: The Master workgroup is created by default at installation. A workgroup is a collection of users, user groups, and knowledge paths. By default, this option is enabled so the same username cannot exist in more than one workgroup. When this option is enabled, users do not need to select a workgroup when logging in. The Workgroup list box in the login dialog box displays the message “No workgroup selection required” as the workgroup is determined by the username, since it is unique. The only time workgroup selection is required is when a user is creating a new account. When this option is disabled, users must select a workgroup when logging in.
Warn users of account expiration: You can enable this option to display a message regarding account expiration in red text in the Welcome page in the Knowledge Center. You enter a number of days in the User Expiration Warning Days field. The account expiration message displays within a certain number of days of expiration. For example, if the number in the User Expiration Warning Days is 5, a user would receive a message five days before account expiration and each day until the account expires.
Enforce Minimum Password Length: You can enable this option and then enter a number in the Minimum Password length field to require passwords to have at least a certain number of characters. When this feature is enabled, anyone creating or updating an account receives a warning message if the password does not meet the minimum.
Default Language: The language selected from the End User Default Language list box determines the language in which the Knowledge Center appears.
Default Content Root: Content root to be used if there are multiple content roots available.
Subject Outline visible by default: The Subject Outline visible by default option controls what a user sees the first time he or she accesses the Knowledge Center Player. When this option is enabled, users see a subject outline in the left pane. When this option is disabled, the first AU or section in the subject appears; users can then navigate the outline sequentially. In either situation, however, the user can hide or display the subject outline. The outline will then remain displayed or hidden each time the user accesses the subject, until he or she changes the view again.
Maximum Inactivity Time: This option allows you to set a time limit (in whole minutes) for inactivity in the Knowledge Center Player. If a user is inactive for a longer period than specified, the user receives a message that they have exceeded the timeout.
Note: If you set a maximum inactivity value, and the user starts a topic playback from either a knowledge path or the Player launched from the Player link, the time is counted on a per frame basis. If the user spends more time on a frame than the inactivity limit, they will be warned about time expiration. However, if the user plays a topic in See It!! mode without pausing, and it takes longer than the inactivity time, they will not be warned.