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Oracle® Argus Analytics User's Guide
Release 1.1
E29106-01
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A Dashboards and Reports

This section describes predefined dashboards and reports delivered with Oracle Argus Analytics:

See Also:

Oracle Argus Analytics Dashboards

Oracle Argus Analytics is delivered with six dashboards. These dashboards can be accessed by users with a specific job responsibility and security privileges. Each dashboard has tabbed pages that display reports.

Oracle Argus Analytics includes the following dashboards:

Log in to Oracle Argus Analytics, and select the dashboard you want to view. For more information, refer to Accessing Oracle Argus Analytics.

Case Processing History

This section describes the Case Processing History dashboard in Oracle Argus Analytics.

This dashboard of retrospective metrics (or trailing KPIs) can be accessed by an Executive Manager or Team Leader. It provides reports on completed case versions, that is case versions that are already locked.

This dashboard includes the following prompt, which is common to all its pages:

  • Enterprise ID: Lists the unique identifier for the enterprise.

Case Processing History Dashboard Pages

This dashboard includes the following tabbed pages:

Case Processing Volume History

This page displays reports on the volume of completed cases and case versions.

This page includes the following prompts, which are common to all its reports:

  • Deleted Case: Lists whether the case is a deleted case.

  • Case Processing Site: Lists the name of the case processing site.

  • Country of Incidence: Lists the country of incidence.

  • Case Seriousness: Lists the seriousness level for the case.

  • Gender: Lists the gender of the patient reported in the case.

  • Age Group: Lists the age group of the patient reported in the case.

  • Case Type: Lists the type of case.

  • Study ID: Lists the unique identifier for the study.

  • Product Group: Lists the product group in the case.

  • Product Family: Lists product family in the case.

  • Product Name: Lists the product name in the case.

  • Version Receipt Month Between: Lists the month range for the version receipt.

This page includes the following reports:

Case Processing Compliance History

This page displays reports on the lock compliance of completed case versions, that is whether cases have been locked on time or not.

This page includes the following prompts, which are common to all its reports:

  • Deleted Case: Lists whether the case is a deleted case.

  • Case Processing Site: Lists the name of the case processing site.

  • Country of Incidence: Lists the country of incidence.

  • Case Seriousness: Lists the seriousness level for the case.

  • Gender: Lists the gender of the patient reported in the case.

  • Age Group: Lists the age group of the patient reported in the case.

  • Case Type: Lists the type of case.

  • Study ID: Lists the unique identifier for the study.

  • Product Group: Lists the product group in the case.

  • Product Family: Lists product family in the case.

  • Product Name: Lists the product name in the case.

  • Version Receipt Month Between: Lists the month range for the version receipt.

This page includes the following reports:

Workflow State Repetition History

This page displays reports on the workflow state repetition of completed case versions, that is, whether workflow states in the same case version have been repeated or not.

This page includes the following prompts, which are common to all its reports:

  • Case Processing Site: Lists the name of the case processing site.

  • Study ID: Lists the unique identifier for the study.

  • Product Group: Lists the product group in the case.

  • Product Family: Lists product family in the case.

  • Product Name: Lists the product name in the case.

  • State Name: Lists the name of the state in the case.

  • State Finalization User ID: Lists the state finalization User ID in the case.

  • State Finalization User Group: Lists the state fina in the case.

  • State Start Date Between: Lists the start date for the state.

  • State End Date Between: Lists the end date for the state.

This page includes the following reports:

Case Processing Management

This section describes the Case Processing Management dashboard in Oracle Argus Analytics.

This dashboard of current metrics (or effective KPIs) can be accessed by a Workflow Manager or Team Leader. It provides reports on pending case versions, that is case versions currently being processed in the workflow and not yet locked.

This dashboard includes the following prompt, which is common to all its pages:

  • Enterprise ID: Lists the unique identifier for the enterprise.

Case Processing Management Dashboard Pages

This dashboard includes the following tabbed pages:

Case Processing Volume Management

This page displays reports on the volume of pending case versions.

This page includes the following prompts, which are common to all its reports:

  • Case Processing Site: Lists the name of the case processing site.

  • Country of Incidence: Lists the country of incidence.

  • Case Seriousness: Lists the seriousness level for the case.

  • Gender: Lists the gender of the patient reported in the case.

  • Age Group: Lists the age group of the patient reported in the case.

  • Product Name: Lists the product name in the case.

  • State Name: Lists the state name in the case.

  • Routing User Group: Lists the name of the routing user group in the case.

  • Lock Due Date Between: Lists the date range for the due date for case lock.

This page includes the following reports:

Case Processing Compliance Management

This page displays reports on the lock compliance of pending case versions, that is whether cases can still be locked on time or not.

This page includes the following prompts, which are common to all its reports:

  • Case Processing Site: Lists the name of the case processing site.

  • Country of Incidence: Lists the country of incidence.

  • Case Seriousness: Lists the seriousness level for the case.

  • Gender: Lists the gender of the patient reported in the case.

  • Age Group: Lists the age group of the patient reported in the case.

  • Product Name: Lists the product name in the case.

  • State Name: Lists the state name in the case.

  • Routing User Group: Lists the name of the routing user group in the case.

  • Lock Due Date Between: Lists the date range for the due date for case lock.

This page includes the following reports:

Workflow State Compliance Management

This page displays reports on the workflow state compliance of pending case versions, that is whether workflow states can still be completed on time or not.

This page includes the following prompts, which are common to all its reports:

  • Case Processing Site: Lists the name of the case processing site.

  • Country of Incidence: Lists the country of incidence.

  • Case Seriousness: Lists the seriousness level for the case.

  • Gender: Lists the gender of the patient reported in the case.

  • Age Group: Lists the age group of the patient reported in the case.

  • Product Name: Lists the product name in the case.

  • State Name: Lists the state name in the case.

  • Routing User Group: Lists the name of the routing user group in the case.

  • Lock Due Date Between: Lists the date range for the due date for case lock.

This page includes the following reports:

Personal User Dashboard

This section describes the dashboard called Personal User Dashboard in Oracle Argus Analytics.

This dashboard of both retrospective and current metrics (trailing and effective KPIs) can be accessed by an individual Case Processor. It provides reports on cases that the Case Processor has worked on in the past, as well as cases that are currently assigned to the Case Processor and his/her user group(s).

This dashboard includes the following prompt, which is common to all its pages:

  • Enterprise ID: Lists the unique identifier for the enterprise.

Personal User Dashboard Pages

This dashboard includes the following tabbed pages:

Personal User Case History

This page displays reports on the locked case versions that have been worked on (in any workflow state prior to case lock) by the user who is viewing this page.

This page includes the following prompt, which is common to all its reports:

  • Product Name: Lists the product name in the case.

This page includes the following reports:

Personal User Case Management

This page displays reports on the cases that are currently assigned to the user who is viewing this page, as well as cases assigned to the group(s) to which that user belongs.

This page includes the following prompts, which are common to all its reports:

  • Product Name: Lists the product name in the case.

  • Routing User Group: Lists the names of the routing user groups in the case.

This page includes the following reports:

Personal User Case Work History

This page displays reports on the case work that has been performed by the user who is viewing this page. Case work is measured using the timestamps recorded when the user opened and closed cases.

This page includes the following prompts, which are common to all its reports:

  • Case Processing Site: Lists the name of the case processing site.

  • Case Type: Lists the type of the case.

  • Study ID: Lists the Study ID used in the case.

  • Product Name: Lists the product name in the case.

  • Case Seriousness: Lists the seriousness of the case.

This page includes the following reports:

Personal User Expedited Report History

This page displays reports on the expedited reports that have been submitted by the user who is viewing this page.

This page includes the following prompts, which are common to all its reports:

  • Report Destination: Lists the reporting destination for the case.

  • Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

  • Report Submission/MDN Timestamp Between: Lists the period of report submission/MDN timestamp for the case.

This page includes the following reports:

Personal User Expedited Report Management

This page displays reports on the expedited reports that are currently assigned to the user who is viewing this page, as well as expedited reports assigned to the group(s) to which that user belongs.

This page includes the following prompts, which are common to all its reports:

  • Report Destination: Lists the reporting destination for the case.

  • Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

This page includes the following reports:

Expedited Report History

This section describes the dashboard called Expedited Report History in Oracle Argus Analytics.

Expedted Report History Dashboard Pages

This dashboard includes the following tabbed pages:

Expedited Submission Volume History

This page displays reports on the volume of submitted expedited reports.

This page includes the following prompts, which are common to all its reports:

  • Report Destination: Lists the reporting destination for the case.

  • Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

  • Report Submission/MDN Month Between: Lists the period of report submission/MDN month for the case.

This page includes the following reports:

Expedited Non-Submission Volume History

This page displays reports on the volume of expedited reports that have been deleted or marked as 'No Submission Required'.

This page includes the following prompts, which are common to all its reports:

  • Product Name: Lists the product name in the case.

  • Routing User Group: Lists the names of the routing user groups in the case.

This page includes the following reports:

Expedited Submission Compliance History

This page displays reports on the submission compliance of expedited reports, that is, whether expedited reports have been submitted on time or not.

This page includes the following prompts, which are common to all its reports:

  • Product Name: Lists the product name in the case.

  • Routing User Group: Lists the names of the routing user groups in the case.

This page includes the following reports:

Expedited Report Management

This dashboard includes the following tabbed pages:

This dashboard of current metrics (or effective KPIs) can be accessed by a Workflow Manager or Team Leader. It provides reports on pending expedited reports, that is expedited reports currently being processed and not yet submitted, deleted or marked as 'No Submission Required'.

Expedited Report Management Dashboard Pages

This dashboard includes the following tabbed pages:

Expedited Submission Volume Management

This page displays reports on the volume of pending expedited reports.

This page includes the following prompts, which are common to all its reports:

  • Report Destination: Lists the reporting destination for the case.

  • Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

  • Report Assigned User ID: Lists the User ID for the report assigned to the case.

  • Report Generation Date: Lists the time period of report generation for the case.

This page includes the following reports:

Expedited Submission Compliance Management

This page displays reports on the submission compliance of pending expedited reports, i.e. whether expedited reports can still be submitted on time or not.

This page includes the following prompts, which are common to all its reports:

  • Report Destination: Lists the reporting destination for the case.

  • Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

  • Report Assigned User ID: Lists the User ID for the report assigned to the case.

  • Report Generation Date: Lists the time period of report generation for the case.

This page includes the following reports:

Expedited Failed/Pending ACK Volume Management

This page displays reports on the volume of E2B reports that have been submitted but have received an ACK with a 'Failed' status, or for which the ACK is still pending.

This page includes the following prompts, which are common to all its reports:

  • Report Destination: Lists the reporting destination for the case.

  • Report Assigned User Group: Lists the names of the user group to which the report has been assigned.

  • Report Generation Date: Lists the time period of report generation for the case.

This page includes the following reports:

Case Work History

This dashboard includes the following tabbed pages:

Case Work History Dashboard Pages

This dashboard includes the following tabbed pages:

Case Modified History

This page displays reports on the durations cases were modified, meaning opened in edit mode and then saved.

This page includes the following prompts, which are common to all its reports:

  • Case Processing Site: Lists the name of the case processing site.

  • Case Type: Lists the type of the case.

  • Study ID: Lists the Study ID used in the case.

  • Product Name: Lists the product name in the case.

  • Case Seriousness: Lists the seriousness of the case.

  • Initial Receipt Month Between: Lists the initial time period of the initial receipt month.

This page includes the following reports:

Case Unmodified History

This page displays reports on the durations cases were unmodified, meaning opened in edit mode but not saved.

This page includes the following prompts, which are common to all its reports:

  • Case Processing Site: Lists the name of the case processing site.

  • Case Type: Lists the type of the case.

  • Study ID: Lists the Study ID used in the case.

  • Product Name: Lists the product name in the case.

  • Case Seriousness: Lists the seriousness of the case.

  • Initial Receipt Month Between: Lists the initial time period of the initial receipt month.

This page includes the following reports:

Case Read History

This page displays reports on the durations cases were read, meaning opened in read-only mode.

This page includes the following prompts, which are common to all its reports:

  • Case Processing Site: Lists the name of the case processing site.

  • Case Type: Lists the type of the case.

  • Study ID: Lists the Study ID used in the case.

  • Product Name: Lists the product name in the case.

  • Case Seriousness: Lists the seriousness of the case.

  • Initial Receipt Month Between: Lists the initial time period of the initial receipt month.

This page includes the following reports:

Case Idle History

This page displays reports on the durations cases were idle, meaning the time between a workflow state routing and the first time the case is opened after the routing.

This page includes the following prompts, which are common to all its reports:

  • Case Processing Site: Lists the name of the case processing site.

  • Case Type: Lists the type of the case.

  • Study ID: Lists the Study ID used in the case.

  • Product Name: Lists the product name in the case.

  • Case Seriousness: Lists the seriousness of the case.

  • Initial Receipt Month Between: Lists the initial time period of the initial receipt month.

This page includes the following reports:

Oracle Argus Analytics Reports

Oracle Argus Analytics includes the following reports:

To locate a report, you need to select a dashboard and access a page that contains the report.

Completed Case Versions - Volume Overview

This section describes the Completed Case Versions - Volume Overview report.

This report displays an overview of the volume of completed case versions by product group.

This report can be used to compare the number of cases by product group, and to drill down into product families and products. This indicates which products are creating the greatest case processing workload.

Audience

Executive Manager

Team Leader

Report Type

  • 2-D Vertical Bar Graph

  • Group by Table

Location

  • Case Processing History dashboard > Case Processing Volume History page

Dimensions

Product.Product Group

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-1 describes the columns in the Completed Case Versions – Volume Overview report:

Table A-1 Completed Case Versions – Volume Overview

Table Heading Column Heading Measure

Product

Product Group

Product.ProductGroup

Case Version

#Versions Locked Once

Case Version.# Locked Once


Completed Case Versions – Volume Trend

This section describes the Completed Case Versions - Volume Trend report.

This report displays the trend over time of the volume of completed cases by product group.

This report can be used to compare the case volume trend over the last three months by product group, and to drill down into months, weeks and days as well as product families and products. This indicates if the case processing workload for certain products is increasing, decreasing, or remaining constant over time.

Audience

Executive Manager

Team Leader

Report Type

  • 2-D Line Graph

  • Group by Table

Location

  • Case Processing History dashboard > Case Processing Volume History page

Dimensions

Product.Product Group

Period.Case Version - Version Receipt Date

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-2 describes the columns in the Completed Case Versions – Volume Trend report:

Table A-2 Completed Case Versions – Volume Trend

Table Heading Column Heading Measure

Product

Product Group

Product.ProductGroup

Case Version

# Versions Locked Once

Case Version.# Versions Locked Once

Case Version - Version Receipt Date

Year

Product.Case Version - Version Receipt Date


Completed Case Versions – Line Listing

This section describes the Completed Case Versions - Line Listing report.

This report lists the completed case versions by Case ID including data from key case fields.

This report can be used to drill down to the case details of the completed case versions. This indicates which cases can be targeted for a root cause analysis, such as an investigation of cases that were locked late.

Audience

Executive Manager

Team Leader

Report Type

  • Narrative Table

Location

  • Case Work History dashboard > Case Modified History page

  • Case Work History dashboard > Case Unmodified History page

  • Case Work History dashboard > Case Read History page

  • Case Work History dashboard > Case Idle History page

Dimensions

Enterprise.EnterpriseID

Supplementary Prompts

None

Reports Referencing This Report

Completed Cases – Line Listing

Column Descriptions

Table A-3 describes the columns in the Completed Case Versions – Line Listing report:

Table A-3 Completed Case Versions – Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

ID

Case.ID

Case

Version ID

Case.Version ID

Case Version

Version Type

Case Version.Version Type

Case Version

Case Processing Site

Case Version.Case Processing Site

Case Version

Case Type

Case Version.Case Type

Case Version

Case Seriousness

Case Version.Case Seriousness

Case Version

Case Listedness

Case Version.Case Listedness

Case Version

Case Causality

Case Version.Case Causality

Case Version

SUSAR

Case Version.SUSAR

Case Version

Initial Receipt Date

Case Version.Initial Receipt Date

Case Version

Clock Start Date

Case Version.Clock Start Date

Case Version

Lock Timestamp

Case Version.Lock Timestamp

Case Version

Lock Due Date

Case Version.Lock Due Date


Completed Cases – Statistical Overview

This section describes the Completed Cases - Statistical Overview report.

This report displays an overview of statistics at the case level.

This report can be used to view the average, minimum, and maximum number of products, events, and follow-ups per case.

Audience

Executive Manager

Team Leader

Report Type

  • Table

Location

  • Case Processing History dashboard > Case Processing Volume History page

Dimensions

Enterprise.EnterpriseID

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-4 describes the columns in the Completed Cases – Statistical Overview report:

Table A-4 Completed Cases – Statistical Overview

Table Heading Column Heading Measure

Case

Avg # Suspect Products Per Case

Case.Avg # Suspect Products Per Case

Case

Min # Suspect Products Per Case

Case.Min # Suspect Products Per Case

Case

Min # Suspect Products Per Case

Case.Max # Suspect Products Per Case

Case

Avg # Events Per Case

Case.Avg # Events Per Case

Case

Min # Events Per Case

Case.Min # Events Per Case

Case

Max # Events Per Case

Case.Max # Events Per Case

Case

Avg # F/U Versions Per Case

Case.Avg # F/U Versions Per Case

Case

Min # F/U Versions Per Case

Case.Min # F/U Versions Per Case

Case

Max # F/U Versions Per Case

Case.Max # F/U Versions Per Case

Case

Avg # Sig F/U Versions Per Case

Case.Avg # Sig F/U Versions Per Case

Case

Min # Sig F/U Versions Per Case

Case.Min # Sig F/U Versions Per Case

Case

Max # Sig F/U Versions Per Case

Case.Max # Sig F/U Versions Per Case

Case

Avg # F/U Received Per Case

Case.Avg # F/U Received Per Case

Case

Min # F/U Received Per Case

Case.Min # F/U Received Per Case

Case

Max # F/U Received Per Case

Case.Max # F/U Received Per Case

Case

Avg # Sig F/U Received Per Case

Case.Avg # Sig F/U Received Per Case

Case

Min # Sig F/U Received Per Case

Case.Min # Sig F/U Received Per Case

Case

Max # Sig F/U Received Per Case

Case.Max # Sig F/U Received Per Case


Completed Cases – Volume Overview

This section describes the Completed Cases - Volume Overview report.

This report displays an overview of the volume of completed cases by product group.

This report can be used to compare the number of cases by product group, and to drill down into product families and products. This indicates which products are creating the greatest case processing workload.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Table

  • 2-D Bar Graph

Location

  • Case Processing History dashboard > Case Processing Volume History page

Dimensions

Enterprise.EnterpriseID

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-5 describes the columns in the Completed Cases – Volume Overview report:

Table A-5 Completed Cases – Volume Overview

Table Heading Column Heading Measure

Product

Product Group

Product.Product Group

Case

# Cases Locked Once

Case.# Cases Locked Once


Completed Cases – Volume Trend

This section describes the Completed Cases - Volume Trend report.

This report displays the trend over time of the volume of completed cases by product group.

This report can be used to compare the case volume trend over the last three months by product group, and to drill down into months, weeks and days as well as product families and products. This indicates if the case processing workload for certain products is increasing, decreasing, or remaining constant over time.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Table

  • 2-D Line Graph

Location

  • Case Processing History dashboard > Case Processing Volume History page

Dimensions

Period.Initial Receipt Date.Year

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-6 describes the columns in the Completed Cases – Volume Trend report:

Table A-6 Completed Cases – Volume Trend

Table Heading Column Heading Measure

Product

Product Group

Product.Product Group

Initial Receipt Date

Year

Period.Initial Receipt Date.Year

Case

# Cases Locked Once

Case.# Cases Locked Once


Completed Cases – Line Listing

This section describes the Completed Cases - Line Listing report.

This report lists the completed cases by Case ID including data from key case fields.

This report can be used to drill down to the case details of the completed cases. This indicates which cases can be targeted for a root cause analysis, e.g. an investigation of cases that were locked late.

Audience

Executive Manager

Team Leader

Report Type

  • Narrative Table

Location

  • Case Work History dashboard > Case Modified History page

  • Case Work History dashboard > Case Unmodified History page

  • Case Work History dashboard > Case Read History page

  • Case Work History dashboard > Case Idle History page

Dimensions

Enterprise.EnterpriseID

Supplementary Prompts

None

Column Descriptions

Table A-7 describes the columns in the Completed Cases – Line Listing report:

Table A-7 Completed Cases – Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Case

Case Processing Site

Case.Case Processing Site

Case

Country Of Incidence

Case.Country Of Incidence

Case

Case Type

Case.Case Type

Case

Study ID

Case.Study ID

Case

Case Seriousness

Case.Case Seriousness

Case

Case Listedness

Case.Case Listedness

Case

Case Causality

Case.Case Causality

Case

Case Outcome

Case.Case Outcome

Case

Primary Reporter Type

Case.Primary Reporter Type

Case

HCP

Case.HCP

Case

SUSAR

Case.SUSAR

Case

Initial Receipt Date

Case.Initial Receipt Date

Case

Primary Indication

Case.Primary Indication

Case

Primary Event

Case.Primary Event

Case

Primary Suspect Product

Case.Primary Suspect Product


Completed Case Versions – Lock Compliance Overview

This section describes the Completed Case Versions - Lock Compliance Overview report.

This report displays an overview of the lock compliance of completed cases by case processing site.

This report can be used to compare the retrospective lock compliance of case processing sites. This indicates which case processing sites might be having difficulties locking cases on time.

Audience

Executive Manager

Team Leader

Report Type

  • 2-D Stacked Bar Graph

  • Group by Table

Location

  • Case Processing History dashboard > Case Processing Compliance History page

Dimensions

Case Processing Site.Case Processing Site

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-8 describes the columns in the Completed Case Versions - Lock Compliance Overview report:

Table A-8 Completed Case Versions - Lock Compliance Overview

Table Heading Column Heading Measure

Case Processing Site

Case Processing Site

Case Processing Site.Case Processing Site

Case Version

# Versions Locked On-Time

Case Version.# Versions Locked On-Time

Case Version

# Versions Locked Late

Case Version.# Versions Locked Late


Completed Case Versions – Lock Compliance Proportion

This section describes the Completed Case Versions - Lock Compliance Proportion report.

This report displays the lock compliance of completed cases by percentage. This report can be used to compare the ratio of cases locked late to those locked on time.

Audience

Executive Manager

Team Leader

Report Type

  • 2-D Pie Graph

  • Group by Table

Location

  • Case Processing History dashboard > Case Processing Compliance History page

Dimensions

Case Processing Site.Case Processing Site

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-9 describes the columns in the Completed Case Versions - Lock Compliance Proportion report:

Table A-9 Completed Case Versions - Lock Compliance Proportion

Table Heading Column Heading Measure

Case Processing Site

Case Processing Site

Case Processing Site.Case Processing Site

Case Version

% Versions Locked On-Time

Case Version.% Versions Locked On-Time

Case Version

% Versions Locked Late

Case Version.% Versions Locked Late


Completed Case Versions – Lock Compliance Trend

This section describes the Completed Case Versions - Lock Compliance Trend report.

This report displays the trend over time of the lock compliance of completed cases.

This report can be used to view the lock compliance trend over the last three months and to drill down into months, weeks and days. This indicates if lock compliance is increasing, decreasing, or remaining constant over time.

Audience

Executive Manager

Team Leader

Report Type

  • 2-D Line Graph

  • Group by Table

Location

  • Case Processing History dashboard > Case Processing Compliance History page

Dimensions

Period.Case Version - Version Receipt Date

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-10 describes the columns in the Completed Case Versions - Lock Compliance Trend report:

Table A-10 Completed Case Versions - Lock Compliance Trend

Table Heading Column Heading Measure

Case Version - Version Receipt Date

Year

Period.Case Version - Version Receipt Date.Year

Case Version

# Versions Locked On-Time

Case Version.# Versions Locked On-Time

Case Version

# Versions Locked Late

Case Version.# Versions Locked Late


Completed Workflow States – Line Listing

This section describes the Completed Workflow States - Line Listing report.

This report lists the completed cases by Case ID including workflow states that were completed in each version of each case.

This report can be used to drill down to the workflow states of the completed cases. This indicates which workflow states can be targeted for a root cause analysis, such as an investigation of cases that were locked late.

Audience

Executive Manager

Team Leader

Report Type

  • Narrative Table

Location

  • Case Work History dashboard > Case Modified History page

  • Case Work History dashboard > Case Unmodified History page

  • Case Work History dashboard > Case Read History page

  • Case Work History dashboard > Case Idle History page

Dimensions

Enterprise.Enterprise ID

State.Case Workflow - State

Supplementary Prompts

None

Column Descriptions

Table A-11 describes the columns in the Completed Workflow States - Line Listing report:

Table A-11 Completed Workflow States - Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

ID

Case.ID

Case

Version ID

Case.Version ID

State.Case Workflow - State

State Name

State.Case Workflow - State.State Name

Case Workflow - State

Duration State-Start-To-End

Case Workflow - State.Duration State-Start-To-End

Case Workflow - State

Duration Within State

Case Workflow - State.Duration Within State

Case Workflow - State

# Times State Repeated

# Repeated States


Completed Case Version Routing – Line Listing

This section describes the Completed Case Version Routing - Line Listing report.

This report lists the completed cases by Case ID including routing between workflow states that were completed in each version of each case.

This report can be used to drill down to the workflow state routing information of the completed cases. This indicates which routings can be targeted for a root cause analysis, such as an investigation of cases that were locked late.

Audience

Executive Manager

Team Leader

Report Type

  • Narrative Table

Location

  • Case Work History dashboard > Case Modified History page

  • Case Work History dashboard > Case Unmodified History page

  • Case Work History dashboard > Case Read History page

  • Case Work History dashboard > Case Idle History page

Dimensions

Enterprise.Enterprise ID

State.Case Routing - State

User Group.Case Routing - Routing User Group

User.Case Routing - Routing User

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

You can also navigate to this report from the following report:

Column Descriptions

Table A-12 describes the columns in the Completed Case Version Routing - Line Listing report:

Table A-12 Completed Case Version Routing - Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

ID

Case.ID

Case

Version ID

Case.Version ID

State.Case Routing - State

State Routed From

State.Case Routing - State.State Routed From

State.Case Routing - State

State Routed To

State.Case Routing - State.State Routed To

Case Routing

Routing Timestamp From State

Case Routing.Routing Timestamp From State

Case Routing

Routing Timestamp To State

Case Routing.Routing Timestamp To State

Case Routing

Routing Justification

Case Routing.Routing Justification

User Group.Case Routing - Routing User Group

Routing User Group

User Group.Case Routing - Routing User Group.Routing User Group

User.Case Routing - Routing User

Routing User ID

User.Case Routing - Routing User.Routing User ID


Repeated Workflow States – Volume Overview

This section describes the Repeated Workflow States - Volume Overview report.

This report displays an overview of the workflow state repetition of completed case versions.

This report can be used to highlight which workflow states have been repeated within a single case version. Repetition can be an indicator of case quality (returned for rework) as well as new follow-up information being added to a case version (returned for additional data entry).

Audience

Executive Manager

Team Leader

Report Type

  • 2-D Bar Graph

  • Group by Table

Location

  • Case Processing History dashboard > Workflow State Repetition History page

Dimensions

State.Case Workflow - State

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-13 describes the columns in the Repeated Workflow States - Volume Overview report:

Table A-13 Repeated Workflow States - Volume Overview

Table Heading Column Heading Measure

Case Workflow - State

State Name

State.Case Workflow - State.State Name

Case Workflow State

# Times State Repeated

Case Workflow State.# Times State Repeated


Repeated Workflow States – Volume Proportion

This section describes the Repeated Workflow States - Volume Proportion report.

This report displays the workflow state repetition of completed case versions by percentage.

This report can be used to compare the ratio of workflow states have been repeated within a single case version. Repetition can be an indicator of case quality (returned for rework) as well as new follow-up information being added to a case version (returned for additional data entry).

Audience

Executive Manager

Team Leader

Report Type

  • 2-D Pie Graph

  • Group by Table

Location

  • Case Processing History dashboard > Workflow State Repetition History page

Dimensions

State.Case Workflow - State

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-14 describes the columns in the Repeated Workflow States - Volume Proportion report:

Table A-14 Repeated Workflow States - Volume Proportion

Table Heading Column Heading Measure

Case Workflow - State

State Name

State.Case Workflow - State.State Name

Case Workflow State

% Times State Repeated

Case Workflow State.% Times State Repeated


Pending Cases – Volume Overview

This section describes the Pending Cases - Volume Overview report.

This report displays an overview of the volume of pending cases by user group.This report can be used to compare the current, real-time workloads of the user groups that are processing cases. This indicates where immediate action could be taken to balance the workload among the groups, if necessary.

Audience

Wotkflow Manager

Team Leader

Report Type

  • 2-D Bar Graph

  • Group by Table

Location

  • Case Processing Management dashboard > Case Processing Volume Management page

Dimensions

User Group.Pending Cases - Routing User Group

Supplementary Prompts

None

Reports Referenced

Pending Cases – Line Listing

Reports Referencing This Report

None

Column Descriptions

Table A-15 describes the columns in the Pending Cases - Volume Overview report:

Table A-15 Pending Cases - Volume Overview

Table Heading Column Heading Measure

Pending Cases - Routing User Group

Routing User Group

User Group.Pending Cases - Routing User Group.Routing User Group

Pending Cases

# Unlocked Cases

Pending Cases.# Unlocked Cases


Pending Cases – Line Listing

This section describes the Pending Cases - Line Listing report.

This report lists the pending cases by Case ID, including data from key case fields.

This report can be used to drill down to the case details of the pending cases. This indicates which cases can be reassigned, if workflow balancing is necessary.

Audience

Workflow Manager

Team Leader

Report Type

  • Narrative Table

Location

  • Case Processing Management dashboard > Case Processing Volume Management page

  • Case Processing Management dashboard > Case Processing Compliance Management page

  • Case Processing Management dashboard > Workflow State Compliance Management page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referenced

None

Column Descriptions

Table A-16 describes the columns in the Pending Cases - Line Listing report:

Table A-16 Pending Cases - Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

Pending Cases

Routing ID

Pending Cases.Routing ID

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Pending Cases – Lock Compliance Overview

This section describes the Pending Cases - Lock Compliance Overview report.

This report displays an overview of the lock compliance of pending cases by user group. This report can be used to compare the current, real-time lock compliance of the user groups that are processing cases. This indicates where immediate action could be taken to balance the workload among the groups, if necessary.

Audience

Workflow Manager

Team Leader

Report Type

  • 2-D Stacked Bar Graph

  • Group by Table

Location

  • Case Processing Management dashboard > Case Processing Compliance Management page

Dimensions

User Group.Pending Cases - Routing User Group

Supplementary Prompts

None

Reports Referenced

Pending Cases – Line Listing

Reports Referencing This Report

None

Column Descriptions

Table A-17 describes the columns in the Pending Cases - Lock Compliance Overview report:

Table A-17 Pending Cases - Lock Compliance Overview

Table Heading Column Heading Measure

Pending Cases - Routing User Group

Routing User Group

User Group.Pending Cases - Routing User Group.Routing User Group

Pending Cases

# Unlocked Cases On-Time

Pending Cases.# Unlocked Cases On-Time

Pending Cases

# Unlocked Cases Due Soon

Pending Cases.# Unlocked Cases Due Soon

Pending Cases

# Unlocked Cases Overdue

Pending Cases.# Unlocked Cases Overdue


Pending Cases – Lock Compliance In Days

This section describes the Pending Cases - Lock Compliance In Days report.

This report displays an overview of the lock compliance of pending cases by number of days until case lock is due and number of days that case lock is overdue.

This report can be used to compare the volumes of cases due on each day. This indicates where to focus resources in order to lock cases on time.

Audience

Workflow Manager

Team Leader

Report Type

  • 2-D Bar Graph

  • Group by Table

Location

  • Case Processing Management dashboard > Case Processing Compliance Management page

Dimensions

None

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

None

Column Descriptions

Table A-18 describes the columns in the Pending Cases - Lock Compliance In Days report:

Table A-18 Pending Cases - Lock Compliance In Days

Table Heading Column Heading Measure

Pending Cases

> +5 Days

Pending Cases.Lock Due Date

Pending Cases

+5 Days

Pending Cases.Lock Due Date

Pending Cases

+4 Days

Pending Cases.Lock Due Date

Pending Cases

+3 Days

Pending Cases.Lock Due Date

Pending Cases

+2 Days

Pending Cases.Lock Due Date

Pending Cases

+1 Day

Pending Cases.Lock Due Date

Pending Cases

0 Day

Pending Cases.Lock Due Date

Pending Cases

-1 Day

Pending Cases.Lock Due Date

Pending Cases

-2 Days

Pending Cases.Lock Due Date

Pending Cases

-3 Days

Pending Cases.Lock Due Date

Pending Cases

-4 Days

Pending Cases.Lock Due Date

Pending Cases

-5 Days

Pending Cases.Lock Due Date

Pending Cases

> -5 Days

Pending Cases.Lock Due Date


Pending Workflow States – Compliance Overview

This section describes the Pending Workflow States - Compliance Overview report.

This report displays an overview of the compliance of pending cases by workflow state.

This report can be used to highlight the current, real-time workflow state compliance of pending cases. This indicates where to focus resources in order to complete workflow states on time, which in turn can help to ensure that cases are later locked on time.

Audience

Workflow Manager

Team Leader

Report Type

  • 2-D Stacked Bar Graph

  • Group by Table

Location

  • Case Processing Management dashboard > Workflow State Compliance Management page

Dimensions

None

Supplementary Prompts

None

Reports Referenced

Pending Cases – Line Listing

Reports Referencing This Report

None

Column Descriptions

Table A-19 describes the columns in the Pending Workflow States - Compliance Overview report:

Table A-19 Pending Workflow States - Compliance Overview

Table Heading Column Heading Measure

Pending Cases

State Name

Pending Cases.State Name

Pending Cases

# Unlocked Cases On-Time

Pending Cases.# Unlocked Cases On-Time

Pending Cases

# Unlocked Cases Due Soon

Pending Cases.# Unlocked Cases Due Soon

Pending Cases

# Unlocked Cases Overdue

Pending Cases.# Unlocked Cases Overdue


My Completed Workflow States – Volume Trend

This section describes the My Completed Workflow States – Volume Trend report.

This report displays the trend over time of the volume of workflow states that have been completed by the user who is viewing this report.

This report can be used to highlight the user's personal workflow state volume trend over the last three months. This indicates if the user's personal workload is increasing, decreasing, or remaining constant over time.

Audience

Case Processor

Report Type

  • 2-D Line Graph

  • Group by Table

Location

  • Personal User dashboard > Personal User Case History page

Dimensions

State.Case Workflow - State

Supplementary Prompts

Routing Date

Reports Referencing This Report

None

Column Descriptions

Table A-20 describes the columns in the My Completed Workflow States – Volume Trend report:

Table A-20 My Completed Workflow States – Volume Trend

Table Heading Column Heading Measure

Case Workflow - State

Workflow State

State.Case Workflow - State.State Name

Case Routing

Routing Date

Case Routing.Routing Timestamp To State

Case

# Case Versions

Case.Case Internal ID


My Repeated Workflow States – Volume Overview

This section describes the My Repeated Workflow States – Volume Overview report.

This report displays an overview of the workflow states that have been repeated by the user who is viewing this report.

This report can be used to highlight which workflow states have been repeated by the viewing user within a single case version. Repetition can be an indicator of case quality (returned for rework) as well as new follow-up information being added to a case version (returned for additional data entry).

Audience

Case Processor

Report Type

  • 2-D Bar Graph

  • Group by Table

Location

  • Personal User dashboard > Personal User Case History page

Dimensions

State.Case Workflow - State

Supplementary Prompts

State End Date

Reports Referencing This Report

None

Column Descriptions

Table A-21 describes the columns in the My Repeated Workflow States – Volume Overview report:

Table A-21 My Repeated Workflow States – Volume Overview

Table Heading Column Heading Measure

Case Workflow - State

State Name

State.Case Workflow - State.State Name

Case Workflow State

# Times State Repeated

Case Workflow State.# Times State Repeated


My Completed Case Versions – Line Listing

This section describes the My Completed Case Versions – Line Listing report.

This report lists the locked case versions that have been worked on (in any workflow state prior to case lock) by the user who is viewing this report.

Audience

Case Processor

Report Type

  • Narrative Table

Location

  • Personal User dashboard > Personal User Case History page

Dimensions

Enterprise.Enterprise ID

Supplementary Prompts

Routing Date

Start End Date

Column Descriptions

Table A-22 describes the columns in the My Completed Case Versions – Line Listing report:

Table A-22 My Completed Case Versions – Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

ID

Case.ID

Case

Version ID

Case.Version ID

Case Version

Version Type

Case Version.Version Type

Case Version

Case Processing Site

Case Version.Case Processing Site

Case Version

Case Type

Case Version.Case Type

Case Version

Case Seriousness

Case Version.Case Seriousness

Case Version

Case Listedness

Case Version.Case Listedness

Case Version

Case Causality

Case Version.Case Causality

Case Version

SUSAR

Case Version.SUSAR

Case Version

Initial Receipt Date

Case Version.Initial Receipt Date

Case Version

Clock Start Date

Case Version.Clock Start Date

Case Version

Lock Timestamp

Case Version.Lock Timestamp

Case Version

Lock Due Date

Case Version.Lock Due Date


My Completed Workflow States – Line Listing

This section describes the My Completed Workflow States – Line Listing report.

This report lists the completed workflow states of the locked case versions that have been worked on (in any workflow state prior to case lock) by the user who is viewing this report.

Audience

Case Processor

Report Type

  • Narrative Table

Location

  • Personal User dashboard > Personal User Case Work History page

Dimensions

Enterprise.Enterprise ID

State.Case Workflow - State

Supplementary Prompts

None

Reports Referencing This Report

My Completed Case Versions – Line Listing

Column Descriptions

Table A-23 describes the columns in the My Completed Workflow States – Line Listing report:

Table A-23 My Completed Workflow States - Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

ID

Case.ID

Case

Version ID

Case.Version ID

State.Case Workflow - State

State Name

State.Case Workflow - State.State Name

Case Workflow - State

Duration State-Start-To-End

Case Workflow - State.Duration State-Start-To-End

Case Workflow - State

Duration Within State

Case Workflow - State.Duration Within State

Case Workflow - State

# Times State Repeated

# Repeated States


My Pending Cases – Overview

This section describes the My Pending Cases - Overview report.

The report displays an overview of the volume of cases that are currently assigned to the user who is viewing this report (My Assigned Cases), the cases that are assigned to the group(s) to which that user belongs but not to any individual users (My Unassigned Cases), and the cases that are assigned to other users in the group(s) to which the viewing user belongs (Other Assigned Cases).

This report can be used to highlight the current, real-time workload of the user viewing this report, the pool of cases that need to be worked on next (upcoming workload), and the workload of the viewing user's colleagues (potential workload if cases are reassigned). Therefore the user has a complete overview of his/her current, upcoming and potential workloads.

Audience

Case Processor

Report Type

  • 2-D Bar Graph

  • Count Table

Location

  • Personal User dashboard > Personal User Case Management page

Dimensions

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-24 describes the columns in the My Pending Cases - Overview report:

Table A-24 My Pending Cases - Overview

Table Heading Column Heading Measure

Pending Cases

# My Assigned Cases

User.Pending Cases - Assigned User.Assigned User ID

Pending Cases

# My Unassigned Cases

User.Pending Cases - Assigned User.Assigned User ID

Pending Cases

# Other Assigned Cases

User.Pending Cases - Assigned User.Assigned User ID

Pending Cases

Total Cases

Cases.Case ID


My Assigned Cases – Line Listing

This section describes the My Assigned Cases - Line Listing report.

This report lists the cases that are currently assigned to the user who is viewing this report.

Audience

Case Processor

Report Type

  • Narrative Table

Location

  • Personal User dashboard > Personal User Case Management page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

My Pending Cases – Overview

Column Descriptions

Table A-25 describes the columns in the My Assigned Cases - Line Listing report:

Table A-25 My Assigned Cases - Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


My Unassigned Cases – Line Listing

This section describes the My Unassigned Cases - Line Listing report.

This report lists the cases that are assigned to the group(s) to which the viewing user belongs but not to any individual users.

Audience

Case Processor

Report Type

  • Narrative Table

Location

  • Personal User dashboard > Personal User Case Management page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

My Pending Cases – Overview

Column Descriptions

Table A-26 describes the columns in the My Unassigned Cases - Line Listing report:

Table A-26 My Unassigned Cases - Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Other Assigned Cases – Line Listing

This section describes the Other Assigned Cases - Line Listing report.

This report lists the cases that are assigned to other users in the group(s) to which the viewing user belongs.

Audience

Case Processor

Report Type

  • Narrative Table

Location

  • Personal User dashboard > Personal User Case Management page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

My Pending Cases – Overview

Column Descriptions

Table A-27 describes the columns in the Other Assigned Cases - Line Listing report:

Table A-27 Other Assigned Cases - Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


My Completed Case Version Routing – Line Listing

This section describes the My Completed Case Version Routing – Line Listing report.

This report lists the workflow state routing information of the locked case versions that have been worked on (in any workflow state prior to case lock) by the user who is viewing this report.

Audience

Case Processor

Report Type

  • Narrative Table

Location

  • Personal User dashboard > Personal User Case History page

Dimensions

Enterprise.Enterprise ID

State.Case Routing - State

User Group.Case Routing - Routing User Group

User.Case Routing - Routing User

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

My Completed Workflow States – Line Listing

Column Descriptions

Table A-28 describes the columns in the My Completed Case Version Routing – Line Listing report:

Table A-28 My Completed Case Version Routing - Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

ID

Case.ID

Case

Version ID

Case.Version ID

State.Case Routing - State

State Routed From

State.Case Routing - State.State Routed From

State.Case Routing - State

State Routed To

State.Case Routing - State.State Routed To

Case Routing

Routing Timestamp From State

Case Routing.Routing Timestamp From State

Case Routing

Routing Timestamp To State

Case Routing.Routing Timestamp To State

Case Routing

Routing Justification

Case Routing.Routing Justification

User Group.Case Routing - Routing User Group

Routing User Group

User Group.Case Routing - Routing User Group.Routing User Group

User.Case Routing - Routing User

Routing User ID

User.Case Routing - Routing User.Routing User ID


My Case Modified Duration Per State – Statistical Overview

This section describes the My Case Modified Duration Per State – Statistical Overview report.

This report displays an overview of statistics on the duration for which the cases were modified by the user who is viewing the report.

This report can be used to highlight the personal duration case modified statistics of the user. Modified refers to cases that are opened in Edit mode and the saved.

Audience

Case Processor

Report Type

  • Table

  • 2-D Bar Graph

Location

  • Personal User dashboard > Personal User Case Work History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-29 describes the columns in the My Case Modified Duration Per State – Statistical Overview report:

Table A-29 My Case Modified Duration Per State – Statistical Overview

Table Heading Column Heading Measure

Case Workflow State

State Name

Case Workflow State.State Name

Case Workflow State

Avg Duration Case Modified Per State

Case Workflow State.Avg Duration Case Modified Per State

Case Workflow State

Min Duration Case Modified Per State

Case Workflow State.Min Duration Case Modified Per State

Case Workflow State

Max Duration Case Modified Per State

Case Workflow State.Max Duration Case Modified Per State


My Case Unmodified Duration Per State – Statistical Overview

This section describes the My Case Unmodified Duration Per State – Statistical Overview report.

This report displays an overview of statistics on the durations cases were unmodified by the user who is viewing this report.

This report can be used to highlight the personal duration case unmodified statistics of the user. Unmodified refers to cases that are opened in Edit mode but not saved.

Audience

Case Processor

Report Type

  • Table

  • 2-D Bar Graph

Location

  • Personal User dashboard > Personal User Case Work History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-30 describes the columns in the My Case Unmodified Duration Per State – Statistical Overview report:

Table A-30 My Case Unmodified Duration Per State – Statistical Overview

Table Heading Column Heading Measure

Case Workflow State

State Name

Case Workflow State.State Name

Case Workflow State

Avg Duration Case Unmodified Per State

Case Workflow State.Avg Duration Case Unmodified Per State

Case Workflow State

Min Duration Case Unmodified Per State

Case Workflow State.Min Duration Case Unmodified Per State

Case Workflow State

Max Duration Case Unmodified Per State

Case Workflow State.Max Duration Case Unmodified Per State


My Case Read Duration Per State – Statistical Overview

This section describes the My Case Read Duration Per State – Statistical Overview report.

This report displays an overview of statistics on the durations cases were read by the user who is viewing this report.

This report can be used to highlight the user's personal duration case read statistics. Read means cases opened in read-only mode.

Audience

Case Processor

Report Type

  • Table

  • 2-D Bar Graph

Location

  • Personal User dashboard > Personal User Case Work History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-31 describes the columns in the My Case Read Duration Per State – Statistical Overview report:

Table A-31 My Case Read Duration Per State – Statistical Overview

Table Heading Column Heading Measure

Case Workflow State

State Name

Case Workflow State.State Name

Case Workflow State

Avg Duration Case Read Per State

Case Workflow State.Avg Duration Case Read Per State

Case Workflow State

Min Duration Case Read Per State

Case Workflow State.Min Duration Case Read Per State

Case Workflow State

Max Duration Case Read Per State

Case Workflow State.Max Duration Case Read Per State


My Case Idle Duration Per State – Statistical Overview

This section describes the My Case Idle Duration Per State – Statistical Overview report.

This report displays an overview of statistics on the durations cases were idle before being opened by the user who is viewing this report.

This report can be used to highlight the user's personal duration case idle statistics. Idle means the time between a workflow state routing and the first time the case is opened after the routing.

Audience

Case Processor

Report Type

  • Table

  • 2-D Bar Graph

Location

  • Personal User dashboard > Personal User Case Work History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-32 describes the columns in the My Case Idle Duration Per State – Statistical Overview report:

Table A-32 My Case Idle Duration Per State – Statistical Overview

Table Heading Column Heading Measure

Case Routing

State Routed From

Case Routing.State Routed From

Case Routing

Avg Duration Case Idle Per Routing

Case Routing.Avg Duration Case Idle Per Routing

Case Routing

Min Duration Case Idle

Case Routing.Min Duration Case Idle

Case Routing

Max Duration Case Idle

Case Routing.Max Duration Case Idle


My Submitted Expedited Reports – Volume Trend

This section describes the My Submitted Expedited Reports – Volume Trend report.

This report displays the trend over time of the volume of expedited reports that have been submitted by the user who is viewing this report.

This report can be used to highlight the user's personal submitted expedited report volume trend over the last three months. This indicates if the user's personal workload is increasing, decreasing, or remaining constant over time.

Audience

Case Processor

Report Type

  • Group By Pivot

  • 2-D Line Graph

Location

  • Personal User dashboard > Personal User Expedited Report History page

Dimensions

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.Report Submission Or MDN Date.Month

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-33 describes the columns in the My Submitted Expedited Reports – Volume Trend report:

Table A-33 My Submitted Expedited Reports – Volume Trend

Table Heading Column Heading Measure

Report Destination

Report Destination

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission

# Reports Submitted

Expedited Submission.# Reports Submitted

Report Submission Or MDN Date

Month

Report Submission Or MDN Date.Month


My Submitted Expedited Reports – Submission Compliance Trend

This section describes the My Submitted Expedited Reports – Submission Compliance Trend report.

This report displays the trend over time of the submission compliance of expedited reports that have been submitted by the user who is viewing this report.

This report can be used to highlight the user's personal submission compliance trend over the last three months. This indicates if the user's personal submission compliance is increasing, decreasing, or remaining constant over time.

Audience

Case Processor

Report Type

  • Group By Pivot

  • 2-D Line Graph

Location

  • Personal User dashboard > Personal User Expedited Report History page

Dimensions

Expedited Submission Dimensions.Report Submission Or MDN Date.Month

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-34 describes the columns in the My Submitted Expedited Reports – Submission Compliance report:

Table A-34 My Submitted Expedited Reports – Submission Compliance Trend

Table Heading Column Heading Measure

Expedited Submission

Report Assigned User Group

Expedited Submission.Report Assigned User Group

Report Submission Or MDN Date

Month

Expedited Submission Dimensions.Report Submission Or MDN Date.Month

Expedited Submission

# Reports Submitted On-Time

Expedited Submission.# Reports Submitted On-Time

Expedited Submission

# Reports Submitted Late

Expedited Submission.# Reports Submitted Late


Completed Expedited Reports – Line Listing

This section describes the Completed Expedited Reports – Line Listing report.

This report lists the completed expedited reports by Case ID, including data from key report fields.

This report can be used to drill down to the details of the completed expedited reports. This indicates which expedited reports can be targeted for a root cause analysis, such as, for an investigation of expedited reports that were submitted late.

Audience

Workflow Manager

Team Leader

Report Type

  • Narrative Table

Location

  • Expedited Report History dashboard > Expedited Submission Volume History page

  • Expedited Report History dashboard > Expedited Submission Compliance History page

  • Expedited Report History dashboard > Expedited Non-Submission on Volume History page

Dimensions

Enterprise.Enterprise ID

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.Report Destination.Report Destination Country

Expedited Submission Dimensions.License.Product Name

Supplementary Prompts

None

Column Descriptions

Table A-35 describes the columns in the Completed Expedited Reports – Line Listing report:

Table A-35 Completed Expedited Reports – Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Expedited Submission

Version ID

Expedited Submission.Version ID

Expedited Submission

Report ID

Expedited Submission.Report ID

Expedited Submission

Report Initial / Follow-Up ID

Expedited Submission.Report Initial / Follow-Up ID

Expedited Submission

Report Completion Type

Expedited Submission.Report Completion Type

Expedited Submission

Regulatory Report Type

Expedited Submission.Regulatory Report Type

Report Destination

Report Destination

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission

Report Timeframe

Expedited Submission.Report Timeframe

Report Destination

Report Destination Country

Expedited Submission Dimensions.Report Destination.Report Destination Country

License

Product Name

Expedited Submission Dimensions.License.Product Name

Expedited Submission

Report Due Date

Expedited Submission.Report Due Date

Expedited Submission

Report Submission/MDN Timestamp

Expedited Submission.Report Submission/MDN Timestamp

Expedited Submission

ACK Timestamp

Expedited Submission.ACK Timestamp

Expedited Submission

Report Submission User

Expedited Submission.Report Submission User

Expedited Submission

Report Submission Comments

Expedited Submission.Report Submission Comments

Expedited Submission

Report No Submission Required Reason

Expedited Submission.Report No Submission Required Reason


Completed Expedited Report Routing – Line Listing

This section describes the Completed Expedited Report Routing – Line Listing report.

This report lists the completed expedited reports by Case ID, including routing between report states.

This report can be used to drill down to the report routing information of the completed expedited reports. This indicates which routings can be targeted for a root cause analysis, such as, for an investigation of expedited reports that were submitted late.

Audience

Workflow Manager

Team Leader

Report Type

  • Narrative Table

Location

  • Expedited Report History dashboard > Expedited Submission Volume History page

  • Expedited Report History dashboard > Expedited Submission Compliance History page

  • Expedited Report History dashboard > Expedited Non-Submission on Volume History page

Dimensions

Enterprise.Enterprise ID

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

Completed Expedited Report Routing – Line Listing

Column Descriptions

Table A-36 describes the columns in the Completed Expedited Report Routing – Line Listing report:

Table A-36 Completed Expedited Report Routing – Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Report Routing

Report ID

Report Routing.Report ID

Report Routing

Report Routing Justification

Report Routing.Report Routing Justification

Report Routing

Report Routing ID

Report Routing.Report Routing ID

Report Routing

Report State Routed From

Report Routing.Report State Routed From

Report Routing

Report State Routed To

Report Routing.Report State Routed To

Report Routing

Report Routing Timestamp From State

Report Routing.Report Routing Timestamp From State

Report Routing

Report Routing Timestamp To State

Report Routing.Report Routing Timestamp To State

Report Routing

Report Routing User

Report Routing.Report Routing User

Report Routing

Report Comments

Report Routing.Report Comments


My Pending Expedited Reports – Overview

This section describes the My Pending Expedited Reports - Overview report.

This report displays an overview of the volume of expedited reports that are currently assigned to the user who is viewing this report (My Assigned Expedited Reports), the expedited reports that are assigned to the group(s) to which that user belongs but not to any individual users (My Unassigned Expedited Reports), and the expedited reports that are assigned to other users in the group(s) to which the viewing user belongs (Other Assigned Expedited Reports).

This report can be used to highlight the current, real-time workload of the user viewing this report, the pool of expedited reports that need to be worked on next (upcoming workload), and the workload of the viewing user's colleagues (potential workload if expedited reports are reassigned). Therefore the user has a complete overview of his/her current, upcoming and potential workloads.

Audience

Case Processor

Report Type

  • Table

  • 2-D Bar Graph

Location

  • Personal User dashboard > Personal User Expedited Report Management page

Dimensions

Enterprise.Enterprise ID

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

None

Column Descriptions

Table A-37 describes the columns in the My Pending Expedited Reports - Overview report:

Table A-37 My Pending Expedited Reports - Overview

Table Heading Column Heading Measure

Pending Reports

# My Assigned Reports

Pending Reports.Report Assigned User ID

Pending Reports

# My Unassigned Reports

Pending Reports.Report Assigned User GroupPending Reports.Report Assigned User ID

Pending Reports

# Other Assigned Reports

Pending Reports.Report Assigned User ID

Pending Reports

# Total Reports

Enterprise.Enterprise IDPending Reports.Report ID


My Assigned Expedited Reports – Line Listing

This section describes the My Assigned Expedited Reports - Line Listing report.

This report lists the expedited reports that are currently assigned to the user who is viewing this report.

Audience

Case Processor

Report Type

  • Narrative Table

Location

  • Personal User dashboard > Personal User Expedited Report Management page

Dimensions

Enterprise.Enterprise ID

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.License.Product Name

Expedited Submission Dimensions.Report Destination.Report Destination Country

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

None

Column Descriptions

Table A-38 describes the columns in the My Assigned Expedited Reports - Line Listing report:

Table A-38 My Assigned Expedited Reports - Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Reports

Report ID

Pending Reports.Report ID

Pending Reports

Regulatory Report Type

Pending Reports.Regulatory Report Type

Pending Reports

Report Assigned User Group

Pending Reports.Report Assigned User Group

Pending Reports

Report Due Date

Pending Reports.Report Due Date

Report Destination

Report Destination

Expedited Submission Dimensions.Report Destination.Report Destination

Pending Reports

Foreign / Domestic

Pending Reports.Foreign / Domestic

Pending Reports

Report 7/15 Timeframe

Pending Reports.Report 7/15 Timeframe

Pending Reports

Report Initial / Follow-Up ID

Pending Reports.Report Initial / Follow-Up ID

Report Destination

Report Destination Country

Expedited Submission Dimensions.Report Destination.Report Destination Country

License

Product Name

Expedited Submission Dimensions.License.Product Name

License

License ID

Expedited Submission Dimensions.License.License ID

Case

Clock Start Date

Case.Clock Start Date

Pending Reports

Report Generation Timestamp

Pending Reports.Report Generation Timestamp

Pending Reports

Report Assigned User

Pending Reports.Report Assigned User

Pending Reports

Report Downgrade Indicator

Pending Reports.Report Downgrade Indicator

Pending Reports

# Days Report Late

Pending Reports.# Days Report Late

Pending Reports

# Days Report Open

Pending Reports.# Days Report Open

Case

Case Workflow State

Case.State Name


My Unassigned Expedited Reports – Line Listing

This section describes the My Unassigned Expedited Reports - Line Listing report.

This report lists the expedited reports that are assigned to the group(s) to which the viewing user belongs but not to any individual users.

Audience

Case Processor

Report Type

  • Narrative Table

Location

  • Personal User dashboard > Personal User Expedited Report Management page

Dimensions

Enterprise.Enterprise ID

Expedited Submission Dimensions.Report Destination.Report Destination Country

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.License.Product Name

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

None

Column Descriptions

Table A-39 describes the columns in the My Unassigned Expedited Reports - Line Listing report:

Table A-39 My Unassigned Expedited Reports - Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Reports

Report ID

Pending Reports.Report ID

Pending Reports

Regulatory Report Type

Pending Reports.Regulatory Report Type

Pending Reports

Report Assigned User Group

Pending Reports.Report Assigned User Group

Pending Reports

Report Due Date

Pending Reports.Report Due Date

Report Destination

Report Destination

Expedited Submission Dimensions.Report Destination.Report Destination

Pending Reports

Foreign / Domestic

Pending Reports.Foreign / Domestic

Pending Reports

Report 7/15 Timeframe

Pending Reports.Report 7/15 Timeframe

Pending Reports

Report Initial / Follow-Up ID

Pending Reports.Report Initial / Follow-Up ID

Report Destination

Report Destination Country

Expedited Submission Dimensions.Report Destination.Report Destination Country

License

Product Name

Expedited Submission Dimensions.License.Product Name

License

License ID

Expedited Submission Dimensions.License.License ID

Case

Clock Start Date

Case.Clock Start Date

Pending Reports

Report Generation Timestamp

Pending Reports.Report Generation Timestamp

Pending Reports

Report Assigned User

Pending Reports.Report Assigned User

Pending Reports

Report Downgrade Indicator

Pending Reports.Report Downgrade Indicator

Pending Reports

# Days Report Late

Pending Reports.# Days Report Late

Pending Reports

# Days Report Open

Pending Reports.# Days Report Open

Case

Case Workflow State

Case.State Name


Other Assigned Expedited Reports – Line Listing

This section describes the Other Assigned Expedited Reports - Line Listing report.

This report lists the expedited reports that are assigned to other users in the group(s) to which the viewing user belongs.

Audience

Case Processor

Report Type

  • Narrative Table

Location

  • Personal User dashboard > Personal User Expedited Report Management page

Dimensions

Enterprise.Enterprise ID

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.Report Destination.Report Destination Country

Expedited Submission Dimensions.License.Product Name

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

None

Column Descriptions

Table A-40 describes the columns in the Other Assigned Expedited Reports - Line Listing report:

Table A-40 Other Assigned Expedited Reports - Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Reports

Report ID

Pending Reports.Report ID

Pending Reports

Regulatory Report Type

Pending Reports.Regulatory Report Type

Pending Reports

Report Assigned User Group

Pending Reports.Report Assigned User Group

Pending Reports

Report Due Date

Pending Reports.Report Due Date

Report Destination

Report Destination

Expedited Submission Dimensions.Report Destination.Report Destination

Pending Reports

Foreign / Domestic

Pending Reports.Foreign / Domestic

Pending Reports

Report 7/15 Timeframe

Pending Reports.Report 7/15 Timeframe

Pending Reports

Report Initial / Follow-Up ID

Pending Reports.Report Initial / Follow-Up ID

Report Destination

Report Destination Country

Expedited Submission Dimensions.Report Destination.Report Destination Country

License

Product Name

Expedited Submission Dimensions.License.Product Name

License

License ID

Expedited Submission Dimensions.License.License ID

Case

Clock Start Date

Case.Clock Start Date

Pending Reports

Report Generation Timestamp

Pending Reports.Report Generation Timestamp

Pending Reports

Report Assigned User

Pending Reports.Report Assigned User

Pending Reports

Report Downgrade Indicator

Pending Reports.Report Downgrade Indicator

Pending Reports

# Days Report Late

Pending Reports.# Days Report Late

Pending Reports

# Days Report Open

Pending Reports.# Days Report Open

Case

Case Workflow State

Case.State Name


Submitted Expedited Reports – Volume Overview

This section describes the Submitted Expedited Reports – Volume Overview report.

This report displays an overview of the volume of submitted expedited reports by destination.

This report can be used to compare the number of expedited reports by destination. This indicates which destinations are creating the greatest reporting workload.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Table

  • 2-D Bar Graph

Location

  • Expedited Report History dashboard > Expedited Submission Volume History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-41 describes the columns in the Submitted Expedited Reports – Volume Overview report:

Table A-41 Submitted Expedited Reports – Volume Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Submitted Expedited Reports – Volume Trend

This section describes the Submitted Expedited Reports – Volume Trend report.

This report displays the trend over time of the volume of submitted expedited reports by destination.

This report can be used to compare the expedited report volume trend over the last three months by destination, and to drill down into months, weeks and days. This indicates if the reporting workload for certain destinations is increasing, decreasing, or remaining constant over time.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Table

  • 2-D Line Graph

Location

  • Expedited Report History dashboard > Expedited Submission Volume History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-42 describes the columns in the Submitted Expedited Reports – Volume Trend report:

Table A-42 Submitted Expedited Reports – Volume Trend

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Expedited Reports Never Submitted – Volume Trend

This section describes the Expedited Reports Never Submitted – Volume Trend report.

This report displays an overview of the volume of expedited reports that have been deleted or marked as 'No Submission Required'.

This report can be used to view how many expedited reports are not submitted at the end of the reporting process. This indicates how accurately the configured reporting rules reflect real business rules.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Pivot

  • 2-D Line Graph

Location

  • Expedited Report History dashboard > Expedited Non-Submission Volume History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-43 describes the columns in the Expedited Reports Never Submitted – Volume Trend report:

Table A-43 Expedited Reports Never Submitted – Volume Trend

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Submitted Expedited Reports – Submission Compliance By User Group

This section describes the Submitted Expedited Reports – Submission Compliance By User Group report.

This report displays an overview of the submission compliance of expedited reports by user group.

This report can be used to compare retrospective submission compliance by user group. This indicates which user groups might be having difficulties submitting expedited reports on time.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Table

  • 2-D Bar Graph

Location

  • Expedited Report History dashboard > Expedited Submission Compliance History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-44 describes the columns in the Submitted Expedited Reports – Submission Compliance By User Group report:

Table A-44 Submitted Expedited Reports – Submission Compliance By User Group

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Submitted Expedited Reports – Submission Compliance By Destination

This section describes the Submitted Expedited Reports – Submission Compliance By Destination report.

This report displays an overview of the submission compliance of expedited reports by destination.

This report can be used to compare retrospective submission compliance by destination. This indicates which destinations are receiving reports on time and late.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Table

  • 2-D Bar Graph

Location

  • Expedited Report History dashboard > Expedited Submission Compliance History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-45 describes the columns in the Submitted Expedited Reports – Submission Compliance By Destination report:

Table A-45 Submitted Expedited Reports – Submission Compliance By Destination

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Submitted Expedited Reports – Submission Compliance Trend

This section describes the Submitted Expedited Reports – Submission Compliance Trend report.

This report displays the trend over time of the submission compliance of expedited reports.

This report can be used to view the submission compliance trend over the last three months and to drill down into months, weeks and days. This indicates if submission compliance is increasing, decreasing, or remaining constant over time.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Pivot

  • 2-D Line Graph

Location

  • Expedited Report History dashboard > Expedited Submission Compliance History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-46 describes the columns in the Submitted Expedited Reports – Submission Compliance Trend report:

Table A-46 Submitted Expedited Reports – Submission Compliance Trend

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Pending Expedited Reports – Volume Overview

This section describes the Pending Expedited Reports – Volume Overview report.

This report displays an overview of the volume of pending expedited reports by user group. This report can be used to compare the current, real-time workloads of the user groups that are submitting expedited reports. This indicates where immediate action could be taken to balance the workload among the groups, if necessary.

Audience

Workflow Manager

Team Leader

Report Type

  • Group By Table

  • 2-D Bar Graph

Location

  • Expedited Report Management dashboard > Expedited Submission Volume Management page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-47 describes the columns in the Pending Expedited Reports – Volume Overview report:

Table A-47 Pending Expedited Reports – Volume Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Pending Expedited Reports – Line Listing

This section describes the Pending Expedited Reports – Line Listing report.

This report lists the pending expedited reports by Case ID, including data from key report fields.

This report can be used to drill down to the details of the pending expedited reports. This indicates which expedited reports can be reassigned, if workload balancing is necessary.

Audience

Workflow Manager

Team Leader

Report Type

  • Narrative Table

Location

  • Expedited Report Management dashboard > Expedited Submission Volume Management page

  • Expedited Report Management dashboard > Expedited Submission Compliance Management page

Dimensions

Enterprise.Enterprise ID

Expedited Submission Dimensions.Report Destination.Report Destination

Expedited Submission Dimensions.License.Product Name

Expedited Submission Dimensions.Report Destination.Report Destination Country

Supplementary Prompts

None

Reports Referenced

None

Column Descriptions

Table A-48 describes the columns in the Pending Expedited Reports – Line Listing report:

Table A-48 Pending Expedited Reports – Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Reports

Report ID

Pending Reports.Report ID

Pending Reports

Regulatory Report Type

Pending Reports.Regulatory Report Type

Pending Reports

Report Assigned User Group

Pending Reports.Report Assigned User Group

Pending Reports

Report Due Date

Pending Reports.Report Due Date

Report Destination

Report Destination

Expedited Submission Dimensions.Report Destination.Report Destination

Pending Reports

Foreign / Domestic

Pending Reports.Foreign / Domestic

Pending Reports

Report 7/15 Timeframe

Pending Reports.Report 7/15 Timeframe

Pending Reports

Report Initial / Follow-Up ID

Pending Reports.Report Initial / Follow-Up ID

Report Destination

Report Destination Country

Expedited Submission Dimensions.Report Destination.Report Destination Country

License

Product Name

Expedited Submission Dimensions.License.Product Name

License

License ID

Expedited Submission Dimensions.License.License ID

Case

Clock Start Date

Case.Clock Start Date

Pending Reports

Report Generation Timestamp

Pending Reports.Report Generation Timestamp

Pending Reports

Report Assigned User

Pending Reports.Report Assigned User

Pending Reports

Report Downgrade Indicator

Pending Reports.Report Downgrade Indicator

Pending Reports

# Days Report Late

Pending Reports.# Days Report Late

Pending Reports

# Days Report Open

Pending Reports.# Days Report Open

Case

Case Workflow State

Case.State Name


Pending Expedited Reports – Submission Compliance Overview

This section describes the Pending Expedited Reports – Submission Compliance Overview report.

This report displays an overview of the submission compliance of pending expedited reports by user group.

This report can be used to compare the current, real-time submission compliance of the user groups that are processing expedited reports. This indicates where immediate action could be taken to balance the workload among the groups, if necessary.

Audience

Workflow Manager

Team Leader

Report Type

  • Group By Table

  • 2-D Bar Graph

Location

  • Expedited Report Management dashboard > Expedited Submission Compliance Management page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-49 describes the columns in the Pending Expedited Reports – Submission Compliance Overview report:

Table A-49 Pending Expedited Reports – Submission Compliance Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Pending Expedited Reports – Submission Compliance In Days

This section describes the Pending Expedited Reports – Submission Compliance In Days report.

This report displays an overview of the submission compliance of pending expedited reports by number of days until submission is due and number of days that submission is overdue.

This report can be used to compare the volumes of expedited reports due on each day. This indicates where to focus resources, in order to submit expedited reports on time.

Audience

Workflow Manager

Team Leader

Report Type

  • Group By Table

  • 2-D Bar Graph

Location

  • Expedited Report Management dashboard > Expedited Submission Compliance Management page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-50 describes the columns in the Pending Expedited Reports – Submission Compliance In Days report:

Table A-50 Pending Expedited Reports – Submission Compliance In Days

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Failed/Pending ACK Expedited Reports – Volume Overview

This section describes the Failed/Pending ACK Expedited Reports – Volume Overview report.

This report displays an overview of the volume of E2B reports that may have been submitted but have received an ACK with a 'Failed' status, or for which the ACK is still pending. Even though E2B reports these have been submitted, they are not considered completed till they receive a successful ACK.

This report can be used to keep track of E2B reports that are submitted but not yet completed, perhaps due to technical or content issues. This indicates where immediate action could be taken to fix such issues, if necessary.

Audience

Workflow Manager

Team Leader

Report Type

  • Group By Table

  • 2-D Bar Graph

Location

  • Expedited Report Management dashboard > Expedited Failed/Pending ACK Volume Management page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-51 describes the columns in the Failed/Pending ACK Expedited Reports – Volume Overview report:

Table A-51 Failed/Pending ACK Expedited Reports – Volume Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Failed/Pending ACK Expedited Reports – Volume Trend

This section describes the Failed/Pending ACK Expedited Reports – Volume Trend report.

This report displays the trend over time of the volume of E2B reports that may have been submitted but have received an ACK with a 'Failed' status, or for which the ACK is still pending.

This report can be used to indicate if the number of reports with failed ACKs is increasing, decreasing, or remaining constant over time.

Audience

Workflow Manager

Team Leader

Report Type

  • Group By Pivot

  • 2-D Line Graph

Location

  • Expedited Report Management dashboard > Expedited Failed/Pending ACK Volume Management page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-52 describes the columns in the Failed/Pending ACK Expedited Reports – Volume Trend report:

Table A-52 Failed/Pending ACK Expedited Reports – Volume Trend

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Duration Case Modified Per Version and Case – Statistical Overview

This section describes the Duration Case Modified Per Version and Case - Statistical Overview report.

This report displays an overview of statistics on the durations cases were modified, meaning opened in edit mode and then saved. These statistics are shown at the case and case version level.

This report can be used to view the average, minimum, and maximum durations cases were modified per case, and case version.

Audience

Executive Manager

Team Leader

Report Type

  • Table

Location

  • Case Work History dashboard > Case Modified History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

None

Column Descriptions

Table A-53 describes the columns in the Duration Case Modified Per Version and Case - Statistical Overview report:

Table A-53 Duration Case Modified Per Version and Case - Statistical Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Duration Case Modified Per State – Statistical Overview

This section describes the Duration Case Modified Per State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were modified, meaning opened in edit mode and then saved. These statistics are shown at the workflow state level.

This report can be used to view the average, minimum, and maximum durations cases were modified per workflow state.

Audience

Executive Manager

Team Leader

Report Type

  • Table

  • 2-D Bar Graph

Location

  • Case Work History dashboard > Case Modified History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-54 describes the columns in the Duration Case Modified Per State - Statistical Overview report:

Table A-54 Duration Case Modified Per State - Statistical Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Duration Case Modified Per User/State – Statistical Overview

This section describes the Duration Case Modified Per User/State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were modified, meaning opened in edit mode and then saved. These statistics are shown at the user per workflow state level.

This report can be used to view the average, minimum, and maximum durations cases were modified per workflow state.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Pivot

  • 2-D Line Graph

Location

  • Case Work History dashboard > Case Modified History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-55 describes the columns in the Duration Case Modified Per User/State - Statistical Overview report:

Table A-55 Duration Case Modified Per User/State - Statistical Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Completed Case Version Routing – Line Listing

This section describes the Completed Case Version Routing – Line Listing report.

This report lists the cases that are assigned to other users in the group(s) to which the viewing user belongs.

Audience

Drug Safety Data Entry Personnel

Drug Safety Medical Assessment Physician

Drug Safety Quality Reviewer

Drug Safety and Surveillance Specialist

Report Type

  • Narrative Table

Location

  • Case Work History dashboard > Case Modified History page

  • Case Work History dashboard > Case Unmodified History page

  • Case Work History dashboard > Case Read History page

  • Case Work History dashboard > Case Idle History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

My Pending Cases – Overview

Column Descriptions

Table A-56 describes the columns in the Completed Case Version Routing – Line Listing report:

Table A-56 Completed Case Version Routing – Line Listing

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Duration Case Unmodified Per Version and Case – Statistical Overview

This section describes the Duration Case Unmodified Per Version and Case - Statistical Overview report.

This report displays an overview of statistics on the durations cases were unmodified, meaning opened in edit mode but not saved. These statistics are shown at the case and case version level.

This report can be used to view the average, minimum and maximum durations cases were unmodified per case and case version.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Table

Location

  • Case Work History dashboard > Case Unmodified History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

None

Column Descriptions

Table A-57 describes the columns in the Duration Case Unmodified Per Version and Case - Statistical Overview report:

Table A-57 Duration Case Unmodified Per Version and Case - Statistical Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Duration Case Unmodified Per State – Statistical Overview

This section describes the Duration Case Unmodified Per State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were unmodified, meaning opened in edit mode but not saved. These statistics are shown at the workflow state level.

This report can be used to view the average, minimum, and maximum durations cases were unmodified per workflow state.

Audience

Executive Manager

Team Leader

Report Type

  • Table

  • 2-D Bar Graph

Location

  • Case Work History dashboard > Case Unmodified History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-58 describes the columns in the Duration Case Unmodified Per State - Statistical Overview report:

Table A-58 Duration Case Unmodified Per State - Statistical Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Duration Case Unmodified Per User/State – Statistical Overview

This section describes the Duration Case Unmodified Per User/State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were unmodified, meaning opened in edit mode but not saved. These statistics are shown at the user per workflow state level.

This report can be used to view the average duration cases were unmodified per user per workflow state.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Pivot

  • 2-D Line Graph

Location

  • Case Work History dashboard > Case Unmodified History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-59 describes the columns in the Duration Case Unmodified Per User/State - Statistical Overview report:

Table A-59 Duration Case Unmodified Per User/State - Statistical Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Duration Case Read Per Version and Case – Statistical Overview

This section describes the Duration Case Read Per Version and Case - Statistical Overview report.

This report displays an overview of statistics on the durations cases were read, meaning opened in read-only mode. These statistics are shown at the case and case version level.

This report can be used to view the average, minimum and maximum durations cases were read per case and case version.

Audience

Executive Manager

Team Leader

Report Type

  • Table

Location

  • Case Work History dashboard > Case Read History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

None

Column Descriptions

Table A-60 describes the columns in the Duration Case Read Per Version and Case - Statistical Overview report:

Table A-60 Duration Case Read Per Version and Case - Statistical Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Duration Case Read Per State – Statistical Overview

This section describes the Duration Case Read Per State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were read, meaning opened in read-only mode. These statistics are shown at the workflow state level.

This report can be used to view the average, minimum and maximum durations cases were read per workflow state.

Audience

Executive Manager

Team Leader

Report Type

  • Table

  • 2-D Bar Graph

Location

  • Case Work History dashboard > Case Read History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-61 describes the columns in the Duration Case Read Per State - Statistical Overview report:

Table A-61 Duration Case Read Per State - Statistical Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Duration Case Read Per User/State – Statistical Overview

This section describes the Duration Case Read Per User/State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were read, meaning opened in read-only mode. These statistics are shown at the user per workflow state level.

This report can be used to view the average duration cases were read per user per workflow state.

Audience

Executive Manager

Team Leader

Report Type

  • Group By Pivot

  • 2-D Line Graph

Location

  • Case Work History dashboard > Case Read History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-62 describes the columns in the Duration Case Read Per User/State - Statistical Overview report:

Table A-62 Duration Case Read Per User/State - Statistical Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Duration Case Idle – Statistical Overview

This section describes the Duration Case Idle - Statistical Overview report.

This report displays an overview of statistics on the durations cases were idle, meaning the time between a workflow state routing and the first time the case is opened after the routing. These statistics are shown at the case, case version and case routing level.

This report can be used to view the minimum and maximum durations cases were idle, and the average idle duration per case, case version and case routing.

Audience

Executive Manager

Team Leader

Report Type

  • Table

Location

  • Case Work History dashboard > Case Idle History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referenced

None

Reports Referencing This Report

None

Column Descriptions

Table A-63 describes the columns in the Duration Case Idle - Statistical Overview report:

Table A-63 Duration Case Idle - Statistical Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification


Duration Case Idle Per State – Statistical Overview

This section describes the Duration Case Idle Per State - Statistical Overview report.

This report displays an overview of statistics on the durations cases were idle, meaning the time between a workflow state routing and the first time the case is opened after the routing. These statistics are shown at the workflow state level.

This report can be used to view the average, minimum and maximum durations cases were idle per workflow state.

Audience

Executive Manager

Team Leader

Report Type

  • Table

  • 2-D Bar Graph

Location

  • Case Work History dashboard > Case Idle History page

Dimensions

Enterprise.Enterprise ID

User Group.Pending Cases - Routing User Group

User.Pending Cases - Assigned User

Supplementary Prompts

None

Reports Referencing This Report

None

Column Descriptions

Table A-64 describes the columns in the Duration Case Idle Per State - Statistical Overview report:

Table A-64 Duration Case Idle Per State - Statistical Overview

Table Heading Column Heading Measure

Enterprise

Enterprise ID

Enterprise.Enterprise ID

Case

Case ID

Case.Case ID

Pending Cases

Follow-Up ID

Pending Cases.Follow-up ID

Pending Cases

Follow-Up Type

Pending Cases.Follow-up Type

Pending Cases

Case Processing Site

Pending Cases.Case Processing Site

Pending Cases

Case Type

Pending Cases.Case Type

Pending Cases

Study ID

Pending Cases.Study ID

Pending Cases

Case Seriousness

Pending Cases.Case Seriousness

Pending Cases

Case Listedness

Pending Cases.Case Listedness

Pending Cases

Case Causality

Pending Cases.Case Causality

Pending Cases

Case Outcome

Pending Cases.Case Outcome

Pending Cases

SUSAR

Pending Cases.SUSAR

Pending Cases

Lock Due Soon Date

Pending Cases.Lock Due Soon Date

Pending Cases

Lock Due Date

Pending Cases.Lock Due Date

User.Pending Cases - Assigned User

Assigned User ID

User.Pending Cases - Assigned Cases.Assigned User ID

Pending Cases

User with Case Open ID

Pending Cases.User with Case Open ID

Pending Cases

State Name

Pending Cases.State Name

UserGroup.Pending Cases - Routing User Group

Routing User Group

UserGroup.Pending Cases - Routing User Group.Routing User Group

Pending Cases

Routing Timestamp

Pending Cases.Routing Timestamp

Pending Cases

Routing Justification

Pending Cases.Routing Justification