The cmcApprovals access right controls the agent’s ability to see the Order Approvals panel. The cmcApprovals access right is listed in the CSR-Manager role. Agents that are granted the cmcApprovals access right or the CSR-Manager role will be able to review orders that need approval, as well as the ability to approve and reject orders. Appeasement limits that are applied against agents with these rights will be ignored.


Copyright © 1997, 2013 Oracle and/or its affiliates. All rights reserved. Legal Notices