2.5 Installing Oracle VM Server Support Tools

Additional packages that Oracle VM Server is not dependent on, but which can be useful to resolve support issues are also available within the Oracle VM Server ISO. Depending on your own security policy, you may or may not choose to install these packages. They are not installed automatically by default. If you choose to install them, you can do so by installing the ovs-support-tools meta-package by running the following command on Oracle VM Server as root:

# yum install ovs-support-tools

This meta-package will install the following dependencies:


The sudo package is installed automatically by default on Oracle VM Server 3.1.1. If you have upgraded from Oracle VM Server 3.1.1, the sudo package is already installed. If you do not want this package present on your Oracle VM Server installation, you should manually remove the package by running the following command as root:

# yum remove sudo

As an optional post-installation step, Oracle recommends that you also install and configure diagnostics tools on all Oracle VM Servers. These tools can be used to help debug and diagnose issues such as system crashes, hanging, unscheduled reboots, and OCFS2 cluster errors. The output from these tools can be used by Oracle Support and can significantly improve resolution and response times.

Obtaining a system memory dump (vmcore) can be very useful when attempting to diagnose and resolve the root cause of an issue. To be able to get a useful vmcore dump, a proper kdump service configuration is required. See the Oracle Support Document 1351399.1, How to Configure 'kdump' for Oracle VM 3.0, for information on how to install kdump.


In addition, you can install netconsole, a utility allowing system console messages to be redirected across the network to another server. See the Oracle Support Document 1351524.1, How to Configure "netconsole" for Oracle VM Server 3.0, for information on how to install netconsole.


The OSWatcher Black Box (OSWbb) utility may also be useful as it collects and archives operating system and network metrics that you can use to diagnose performance issues. OSWbb operates as a set of background processes on the server and gathers data on a regular basis, invoking utilities like vmstat, netstat, iostat, and top. See the Oracle Support Document 580513.1, How To Start OSWatcher Black Box Every System Boot, for information on how to install OSWbb.


Additional information on using diagnostic tools is provided in the Oracle Linux documentation. See the chapter titled Support Diagnostic Tools in the Oracle Linux Administrator's Solutions Guide.