If the Knowledge Center User Import Utility and the Knowledge Center server share the same root directory, the service pack installer will update both applications. You only need to follow the steps below if the User Import Utility is installed in a different location.

 

To install a service pack, launch the Setup.exe file. If a Security Warning appears, click Run. You are then prompted to choose the language for the Installer, and the Install Wizard appears. During installation, you will proceed through these screens in the Install Wizard.


Table of Contents