The sample reports in the Custom Reports section are predefined reports that summarize data based on content and user information. Depending on the report, you might be prompted to enter filter criteria, such as a date range or user name(s). Sample reports are customizable; which means they can be modified, deleted, or used as the basis for new reports.

Report results are viewed in a browser window and can be printed using the browser's print function. In addition, report data can be copied and pasted into other applications, such as Excel, allowing for further manipulation of the information. Report options are available from the Report List page of the Knowledge Center. From this page, you can run, create, and manage reports.

Note: If you are using the Professional edition of the Knowledge Center, the Custom Reports section of the Report List page also includes a New External Report link that allows you to access reports created externally. In addition, to Custom Reports, the Report List page also includes a Standard Reports section with links to run other reports. The Custom Reports section may also include links set up for you to run externally created reports.