Oracle Configuration Manager enables you to log your system configurations with My Oracle Support, and Oracle Auto Service Request can automatically generate service requests for specific hardware faults.
Use the sysconfig create-profile command with the support grouping to generate a valid profile that configures Oracle Configuration Manager and Oracle Auto Service Request.
# sysconfig create-profile -g support -o sc_support.xml
The output profile sets up the first phase of registration, which is the same for all clients that match the following criteria:
The systems use the same My Oracle Support credentials to register. All client systems that use this profile register with My Oracle Support in the same way. The data from all of these clients will be associated with the same My Oracle Support account.
The systems access My Oracle Support through the same network configuration. All client systems that use this profile access My Oracle Support through the same proxy servers and aggregation hubs, for example.
If you need to create additional profiles for different groups of AI client systems, you should rerun the sysconfig create-profile command, rather than copy and edit an existing profile. If your proxy server has a user name and password, then you must rerun sysconfig create-profile since the passwords are encrypted.