|Oracle® Real User Experience Insight Installation Guide
12c Release 2 (18.104.22.168) for Linux x86-64
Part Number E37265-05
|PDF · Mobi · ePub|
Oracle Real User Experience Insight (RUEI) provides you with powerful analysis of your network and business infrastructure. You can monitor the real-user experience, define Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), and trigger alert notifications for incidents that violate them.
This document is intended for the following people:
System administrators responsible for the installation of RUEI. This assumes a sound understanding of the Linux operating system.
The person within your organization designated as RUEI Super Administrator (that is, the
admin user). They are responsible for post-installation configuration, and system maintenance.
Some familiarity with network and web technology is assumed. In particular, you should have a sound understanding of network topology, and a good operational knowledge of your organization's network and application environment.
This guide is organized as follows:
Chapter 1, "Getting Started," describes how RUEI monitors data traffic, the operational requirements, and the available deployment options. Information is also provided about how you can increase the amount of information available within the RUEI database.
Chapter 2, "Installing the RUEI Software" describes the procedure for preparing the server system(s) for RUEI, and installing the RUEI software.
Chapter 3, "Upgrading to RUEI 22.214.171.124" describes the procedure for upgrading an existing RUEI 11.1 installation to release 12.1.
Chapter 4, "Configuring RUEI" describes the procedure for initially configuring RUEI. This procedure is performed by the person within the organization who has been assigned the role of RUEI Super Administrator.
Chapter 5, "Installing and Configuring SSO Authentication Integration" describes the procedure for installing and configuring the Oracle HTTP server. This is an optional part of the RUEI installation process, and is only required if you intend to use the Oracle Single Sign-Off (SSO) service to authenticate RUEI users.
Chapter 6, "Configuring the Oracle Access Manager (OAM)" describes the procedure for configuring OAM. This is an optional part of the RUEI installation process, and is only required if you intend to identify users within OAM-based network traffic.
Chapter 7, "Installing Processing Engines" describes the procedure for preparing a server system for use as a Processing Engine.
Chapter 8, "Configuring a Failover Reporter System" describes the procedure for configuring a failover Reporter system that will immediately take over processing of network traffic in the event that the primary Reporter system becomes unavailable.
Chapter 9, "Configuring a Failover Collector System" describes the procedure for configuring a failover Collector system that will immediately take over monitoring network traffic in the event that the primary Collector system becomes unavailable.
Chapter 10, "Configuring a Failover Processing Engine System" describes the procedure for configuring a failover Processing Engine that will immediately take over processing network traffic in the event that the primary Processing Engine system becomes unavailable.
Appendix A, "Installing the Oracle Database Software" presents a summary of the procedure for installing the Oracle database.
Appendix B, "Generic Database Instance Setup" describes how you can setup an Oracle database instance for use by the Reporter that is running on a platform other than Oracle Linux 5.x or RedHat Enterprise Linux 5.x. RUEI supports Oracle database version 11gR1 and 11gR2.
Appendix C, "Setting up an Alternative Enriched Data Export Database Instance" describes how you can set up an alternative Oracle database instance for use by the Enriched data export facility.
Appendix D, "Setting up a Connection to the Enterprise Manager Repository" describes how you can set up a connection to the Oracle Enterprise Manager Repository. This is necessary when you want to integrate your RUEI deployment with Oracle Enterprise Manager's business application monitoring facility.
Appendix E, "The ruei-check.sh Script" provides a detailed explanation of the
ruei-check.sh script. This script verifies that a system meets the requirements for a selected RUEI component. It is strongly that you use this script to verify successful installation, and to troubleshoot any issues that occur during the installation process.
Appendix F, "Verifying Monitored Network Traffic" describes how you can use the TCP diagnostic facility to verify that RUEI "sees" all required network traffic. It is strongly recommended that a network engineer within your organization validates collected network traffic after installation and configuration of RUEI.
Appendix G, "Troubleshooting" highlights the most common issues encountered when installing RUEI, and offers solutions to quickly locate and correct them. It should be reviewed before contacting Customer Service.
Appendix H, "Installation Checklist" provides a checklist of actions that should be completed, and the information gathered, before starting to install the RUEI software.
Appendix I, "Removing RUEI From Systems" describes the procedure for uninstalling RUEI from Reporter, Collector, and Processing Engine systems.
Appendix J, "Third-Party Licenses" contains licensing information about certain third-party products included with RUEI.
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For more information, see the following documents in the Oracle Real User Experience Insight (RUEI) documentation set:
Oracle Real User Experience Insight Release Notes.
Oracle Real User Experience Insight User's Guide.
Oracle Real User Experience Insight Administrator's Guide.
The latest version of this and other RUEI books can be found at the following location:
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