1 Qualified SPARC Servers

This chapter describes the SPARC servers qualified for Oracle Auto Service Request.

The following SPARC M-Series servers are qualified:

The following SPARC T-Series servers are qualified:

The following Netra SPARC servers are qualified:

The following Fujitsu M10 Series servers are qualified:

1.1 Telemetry Sources

Oracle ASR uses the following telemetry sources to detect fault event on Oracle Sun server hardware:

  • Solaris Fault Management Architecture (FMA) provides CPU and memory fault information from the host.

  • Integrated Lights Out Manager (ILOM) is embedded into some platforms and comes with dedicated network and serial ports to provide remote management, configuration, and telemetry reporting. ILOM reports power and environmental problems as well as CPU and memory faults on certain servers.

  • The Oracle Hardware Management Pack (OHMP) allows ILOM events to be captured by the Host and forwarded through the Host network connection. OHMP is a telemetry source for T5xxx and some x64 servers.

  • Oracle ASR uses the Extended System Control Facility (XSCF) as the telemetry source for the Mx0000 servers and ILOM as the telemetry source fo the M5-32 server.).

1.2 SPARC Enterprise M3000

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A

ASR Manager/Rules Bundle Version (Minimum Required Version): ASR 3.4

1.3 SPARC Enterprise M4000

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A

ASR Manager/Rules Bundle Version (Minimum Required Version): ASR 3.4

1.4 SPARC Enterprise M5000

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A

ASR Manager/Rules Bundle Version (Minimum Required Version): ASR 3.4

1.5 SPARC Enterprise M8000

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A

ASR Manager/Rules Bundle Version (Minimum Required Version): ASR 3.4

1.6 SPARC Enterprise M9000

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A

ASR Manager/Rules Bundle Version (Minimum Required Version): ASR 3.4

1.7 SPARC Enterprise M5-32

Telemetry Source on SERVICE PROCESSOR:

  • ILOM

Telemetry Source on: HOST: N/A

ASR Manager/Rules Bundle Version (Minimum Required Version): ASR 3.4

ILOM ASR Client is available with ILOM 3.2.5 or later.

ILOM ASR Client requires ASR Manager 5.0.3 or later or direct connection to transport.oracle.com.

ILOM and Solaris ASR Clients are not supported on Ops Center or Enterprise Manager Cloud Control.

1.8 SPARC Enterprise M6-32

Telemetry Source on SERVICE PROCESSOR:

  • ILOM

Telemetry Source on: HOST: N/A

ASR Manager/Rules Bundle Version (Minimum Required Version): ASR 3.4

ILOM ASR Client is available with ILOM 3.2.5 or later.

ILOM ASR Client requires ASR Manager 5.0.3 or later or direct connection to transport.oracle.com.

ILOM and Solaris ASR Clients are not supported on Ops Center or Enterprise Manager Cloud Control.

1.9 SPARC Enterprise M7-8

Telemetry Source on SERVICE PROCESSOR:

  • ILOM ASR Client or ILOM SNMP

Telemetry Source on: HOST: N/A

ASR Manager/Rules Bundle Version (Minimum Required Version): ASR 5.0.3 or later

ILOM ASR Client is not supported on Ops Center or Enterprise Manager Cloud Control.

1.10 SPARC Enterprise M7-16

Telemetry Source on SERVICE PROCESSOR:

  • ILOM ASR Client or ILOM SNMP

Telemetry Source on: HOST: N/A

ILOM ASR Client requires ASR Manager 5.0.3 or later or direct connection to transport.oracle.com.

ILOM ASR Client is not supported on Ops Center or Enterprise Manager Cloud Control.

1.11 SPARC Enterprise T5120

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST:

ASR Manager/Rules Bundle Version (Minimum Required Version):

  • Solaris 10: ASR 3.4

  • Solaris 11: ASR 3.5

1.12 SPARC Enterprise T5140

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST:

ASR Manager/Rules Bundle Version (Minimum Required Version):

  • Solaris 10: ASR 3.4

  • Solaris 11: ASR 3.5

1.13 SPARC Enterprise T5220

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST:

ASR Manager/Rules Bundle Version (Minimum Required Version):

  • Solaris 10: ASR 3.4

  • Solaris 11: ASR 3.5

1.14 SPARC Enterprise T5240

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST:

ASR Manager/Rules Bundle Version (Minimum Required Version):

  • Solaris 10: ASR 3.4

  • Solaris 11: ASR 3.5

1.15 SPARC Enterprise T5440

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST:

ASR Manager/Rules Bundle Version (Minimum Required Version):

  • Solaris 10: ASR 3.4

  • Solaris 11: ASR 3.5

1.16 SPARC T3-1

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A (Note 8)

1.17 SPARC T3-2

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A (Note 8)

1.18 SPARC T3-4

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A (Note 8)

1.19 SPARC T4-1

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A (Note 8)

1.20 SPARC T4-2

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A (Note 8)

1.21 SPARC T4-4

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A (Note 8)

ILOM ASR Client is available with ILOM 3.2.5 or later.

ILOM ASR Client requires ASR Manager 5.0.3 or later or direct connection to transport.oracle.com.

ILOM and Solaris ASR Clients are not supported on Ops Center or Enterprise Manager Cloud Control.

1.22 SPARC T5-2

Telemetry Source:

  • Solaris 11: Use either ILOM or HOST as telemetry source but not both (Note 9)

  • Solaris 10: Use ILOM as telemetry source

ILOM ASR Client is available with ILOM 3.2.5 or later.

ILOM ASR Client requires ASR Manager 5.0.3 or later or direct connection to transport.oracle.com.

ILOM and Solaris ASR Clients are not supported on Ops Center or Enterprise Manager Cloud Control.

1.23 SPARC T5-4

Telemetry Source:

  • Solaris 11: Use either ILOM or HOST as telemetry source but not both (Note 9)

  • Solaris 10: Use ILOM as telemetry source

ILOM ASR Client is available with ILOM 3.2.5 or later.

ILOM ASR Client requires ASR Manager 5.0.3 or later or direct connection to transport.oracle.com.

ILOM and Solaris ASR Clients are not supported on Ops Center or Enterprise Manager Cloud Control.

1.24 SPARC T5-8

Telemetry Source:

  • Solaris 11: Use either ILOM or HOST as telemetry source but not both (Note 9)

  • Solaris 10: Use ILOM as telemetry source

ILOM ASR Client is available with ILOM 3.2.5 or later.

ILOM ASR Client requires ASR Manager 5.0.3 or later or direct connection to transport.oracle.com.

ILOM and Solaris ASR Clients are not supported on Ops Center or Enterprise Manager Cloud Control.

1.25 SPARC T7-1

Telemetry Source:

  • Use ILOM ASR Client, Solaris 11 ASR Client, or ILOM SNMP.

ILOM ASR Client requires ASR Manager 5.0.3 or later or direct connection to transport.oracle.com.

ILOM and Solaris ASR Clients are not supported on Ops Center or Enterprise Manager.

1.26 SPARC T7-2

Telemetry Source:

  • Use ILOM ASR Client, Solaris 11 ASR Client, or ILOM SNMP.

ILOM ASR Client requires ASR Manager 5.0.3 or later or direct connection to transport.oracle.com.

ILOM and Solaris ASR Clients are not supported on Ops Center or Enterprise Manager.

1.27 Netra SPARC T4-1

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A (Note 8)

1.28 Netra SPARC T5-1B

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A (Note 8)

1.29 Fujitsu M10-1

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A

ASR Manager/Rules Bundle Version (Minimum Required Version): ASR 4.6

1.30 Fujitsu M10-4

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A

ASR Manager/Rules Bundle Version (Minimum Required Version): ASR 4.6

1.31 Fujitsu M10-4S

Telemetry Source on SERVICE PROCESSOR:

Telemetry Source on: HOST: N/A

ASR Manager/Rules Bundle Version (Minimum Required Version): ASR 4.6

1.32 Notes

  1. Using M-Series domains as an ASR Manager:

    • M-Series domains cannot be used as an ASR Manager for ASR Manager versions prior to 3.1.

  2. Minimum version requirement:

    • The minimum supported XCP version is 1115.

  3. Using ILOM 2.0 or later as a telemetry source:

    • ILOM 2.0 and ILOM 3.0 are supported by ASR, except as noted below.

    • ILOM version 3.0.9.2 and 3.0.9.3.b are not supported by ASR. These versions return the incorrect serial number and will fail activation. If one of these ILOM versions is installed, upgrade to ILOM 3.0.9.3.c or later.

  4. Using Solaris 10 FMA as a telemetry source:

    • Requires Solaris 10u3 or higher.

    • If using Solaris 10u3 or 10u4, you must install the following patches:

      • Kernel patch 127127-11 or higher

      • Patch 137095-01 or higher

      You can download these patches from My Oracle Support:

      https://support.oracle.com
      
  5. Using Sideband Management:

    • Sideband Management can be configured so that the Ethernet host ports can be used to transmit ILOM SNMP traps to the ASR Manager. Please refer to your server platform documentation for instructions on how to configure Sideband Management.

  6. Using Oracle Server Hardware Management Pack (OHMP):

    • Use either ILOM or OHMP as a Telemetry Source (not both).

    • The host must be at Solaris 10 U9 or later.

    • OHMP 2.1.1 or later is required.

    • OHMP is not supported on Solaris 11.

  7. ILOM telemetry provides full fault coverage for this server. Host telemetry is not required.

  8. HOST telemetry is not required on this server. Full fault coverage is provided through ILOM telemetry. If host telemetry has been configured, only a single Service Request will be created when a problem is reported through both ILOM and HOST telemetry.

  9. With Solaris 11 on these servers, full fault coverage is provided through either ILOM or HOST telemetry. Do not configure both telemetry sources for ASR.

  10. M10 servers require XCP version 2052 or later for ASR support.