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This chapter describes the tape libraries, drives, and virtual tape products qualified for Oracle Auto Service Request.
For more information about Oracle Tape Storage products:
Contact your local account team to determine eligibility.
Service Delivery Platform 2 (SDP2): A support solution that can be implemented to provide Auto Service Request (ASR) and remote diagnostic and remediation for many Oracle StorageTek storage devices. Supported devices with SDP2 include:
Tape Drives: T10000A/B/C/D, 9940B, 9840B/C/D
Tape Libraries: SL8500, SL3000, SL500, SL150
Virtual Tape: VSM4, VSM5, V2X
Note:VSM6 and VLE currently use CAM for ASR.