1 Qualified Exadata Products

The Oracle Exadata Database Machine is qualified for Oracle Auto Service Request. The hardware includes the following servers:

• X4170 Oracle Database Server

• X4170 M2 Oracle Database Server

• X4170 M3 Oracle Database Server

• X4270 M2 Exadata Storage Server

• X4270 M3 Exadata Storage Server

• X4275 Exadata Storage Server

• X4800 Exadata Database Server

For more information about the Oracle Exadata Database Machine:

http://www.oracle.com/us/products/database/exadata/overview/index.html

Requirements

• ASR Manager 2.7 or later

• Exadata software version 11.2.1.3.1 or higher

• Integrated Lights Out Manager (ILOM) on Exadata servers

Fault Coverage

ASR uses the following telemetry sources to detect fault events on Oracle Exadata hardware:

• Fault Management Architecture (FMA): Provides CPU and memory fault information from the host.

• Integrated Lights Out Manager (ILOM): Provides fault information, power and environmental, and CPU and memory fault information from the service processor.

For fault coverage details, see the following documents:

• HALRT Faults

• Database Machine

• Storage Server