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Oracle® Auto Service Request Qualified Engineered Systems Products
Release 4.4
E37287-08
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2 Qualified Exalogic Products

The Oracle Exalogic Elastic Cloud is qualified for Oracle Auto Service Request. The hardware includes the following servers:

For more information about the Oracle Exalogic Elastic Cloud:

http://www.oracle.com/us/products/middleware/exalogic/overview/index.html

Requirements

Both of the following fault telemetry sources are required to enable Oracle ASR:

  • Integrated ZFS network attached storage appliance

  • Integrated Lights Out Manager (ILOM) on Exadata servers

Fault Coverage

ASR uses ILOM telemetry sources to detect fault events on Oracle Exalogic hardware. ILOM provides fault information, power and environmental, and CPU and memory fault information from the service processor.

For fault coverage details, see the respective Exalogic Database Server and Exalogic Storage Appliance sections in the ASR Fault Coverage for Engineered Systems document:

http://docs.oracle.com/cd/E37710_01/doc.41/e37192.pdf