4 Oracle Database Appliance

The Oracle Database Appliance (ODA) is qualified for Oracle Auto Service Request. The hardware includes the Sun Fire X4370 M2 server.

For more information about the Oracle Database Appliance:

http://www.oracle.com/us/products/database/database-appliance/resources/index.html

For information about configuring your Oracle Database Appliance to use Oracle Auto Service Request, refer to ODA (Oracle Database Appliance): How To Configure ASR Post Deploy and ASR Troubleshooting (Doc ID 1427924.1) in My Oracle Support:

https://support.oracle.com

Requirements

Both of the following fault telemetry sources are required to enable Oracle ASR:

• The minimum version required is ODA 2.1.0.3.0.

• ASR support is provided only through the internal ASR Manager of the Oracle Database Appliance at this time.

Fault Coverage

ASR uses ILOM telemetry sources to detect fault events on Oracle Database Appliance hardware. ILOM provides fault information, power and environmental, and CPU and memory fault information from the service processor.

For fault coverage details, see Oracle ASR Fault Coverage for Oracle Database Appliance:

http://docs.oracle.com/cd/E37710_01/doc.41/e37200.pdf