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Oracle® Auto Service Request Installation and Operations Guide
Release 4.9 for Linux and Solaris

E18475-28
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Index

A  B  C  D  E  H  I  L  M  N  O  P  R  S  T  U  V  W  X 

A

ASR
log files, 5.1.3
uninstall, 4.13
ASR 4.1 known issue, 4.14.2.1
ASR activation troubleshooting, 5.11
activation denied, 5.11.1
activation failed, 5.11.2
ASR architectural components
ASR Assets, 1.2
ASR Manager, 1.2
backend systems, 1.2
Oracle Support interaction, 1.2
ASR Asset management overview, 4.5
ASR Assets, 3
activate, 3.4
add/remove telemetry traps, 4.7
deactivate, 4.12
disable, 4.11.1
enable, 4.11.2
enable in My Oracle Support, 3.5
enable telemetry sources, 3.3
install bundle (Solaris 10 only), 3.2.2
install software (Solaris 10 only), 3.2
view in MOS, 3.1
ASR audience, Preface
ASR Auto Update, 1.1, 4.1
ASR backup, 4.8
ASR definition, Preface
ASR diagnostics, 5.2
ASR e-mails, 4.6
ASR feature summary, 1.1
ASR Manager, 2
check status, 5.1.5
install ASR software, 2.1.2
install STB (Solaris 10 only), 3.2.1
manual upgrade, 4.2
OASM installation, 2.1.1
register, 2.2
run on other platforms, 2.2.2
software installation, 2.1
using a proxy server, 2.4
ASR Manager as an ASR Asset, 2.2.1
ASR restore, 4.8
ASR status, 5.1
check ASR Manager status, 5.1.5
state of ASR bundles, 5.1.4
view from ASR Manager, 5.1.1
view from My Oracle Support, 5.1.2
audit logging, 4.4
Auto Update
commands, 4.1.3
troubleshooting, 5.10
Auto Update error codes, 5.10.1

B

Back up ASR, 4.8

C

change default SNMP port, 4.14.2
crash recovery, 5.3
create test alert, 4.6.1

D

diagnostics
diagnostic utility, 5.2
disable ASR Assets, 4.11.1
disable ASR Auto Update, 4.1.1

E

e-mail examples, A
activation bad serial, A.1.4
activation denied, A.1.5
activation failed, A.1.2
activation pending in My Oracle Support, A.1.1
activation status change, A.1.3
asset component activation failed, A.1.8
Auto Update of ASR is ready, A.5.5
Auto Update of ASR Manager Completed, A.5.4
draft Service Request (non-partner), A.2.8
fault rules out of date e-mail, A.4
heartbeat failure - ASR SO, A.3.3
heartbeat failure - CAM, A.3.1
heartbeat failure - Sun Unified Storage 7xxx, A.3.2
new version of ASR Manager is available, A.1.7
partner Service Request created successfully, A.2.5, A.2.6
Service Request created successfully, A.2.3
Service Request creation delayed, A.2.7
Service Request creation failed, A.2.4
status report, A.1.6
test Service Request created successfully, A.2.1
test Service Request creation failed, A.2.2
update for ASR Manager is available, but Auto Update is disabled, A.5.1
warning - Auto Update failed. ASR Manager disabled., A.5.3
warning - unable to prepare for Auto Update, A.5.2
e-mail recipient types, 4.6
e-mail types, 4.6
enable ASR Assets, 4.11.2
enable ASR Auto Update, 4.1.1
enable telemetry sources for ASR Assets, 3.3
enterprise monitoring systems, 4.15
environment variables
PATH, 2.1.2
SELINUX, 4.1.2, 5.10.2

H

hardware requirements, 1.3.1
high availability, B.1
HTTP Receiver, 2.3

I

ILOM
enable telemetry, 3.3.3
troubleshooting, 5.13

L

log files, 5.1.3

M

MIB locations, 4.15.2
M-series
enable XSCF telemetry, 3.3.4, 3.3.5
My Oracle Support
requirements, 1.4
verify ASR Assets, 3.1

N

network connection requirements, 1.3.4
network parameters, 4.14
network ports, 4.14.1
New features, Preface, Preface, Preface

O

OASM installation, 2.1.1
operating system requirements, 1.3.2
Linux, 1.3.2.1
Solaris, 1.3.2.2
Oracle Partner Network, 1.4.2

P

partners, 1.4.2
prerequisites, 1.3

R

Register ASR Manager, 2.2
remove ASR, 4.13
"silent" mode for Solaris, 4.13

S

Services Tools Bundle installation (Solaris 10 only), 2.1
show_version command, 4.1.4
SNMP GET, 5.9.2
SNMP GET troubleshooting
M-Series servers XSCF, 5.9.2.2
Solaris 10 FMA, 5.9.2.1
SNMP v3
configure, 2.5
software requirements, 1.3.3
Java, 1.3.3.2
OASM, 1.3.3.1
STB (Solaris 10 only), 1.3.3.3
starting and stopping ASR and OASM, 4.10
STB install (Solaris 10 only), 2.1

T

telemetry requirements, 1.3.5
telemetry sources
FMA, 1.3.5.1
ILOM, 1.3.5.1
OHMP, 1.3.5.1
XSCF, 1.3.5.1
test connectivity, 4.14.5
troubleshooting, 5
ASR Auto Update, 5.10
ASR diagnostics, 5.2
ILOM, 5.13
troubleshooting VSM assets, 5.12

U

uninstall ASR, 4.13
unregister ASR, 4.9
upgrade ASR Manager manually
manual upgrade of ASR Manager, 4.2

V

Virtual Storage Manager (VSM), 3.4.6
VSM support, 3.4.6
products supported, 3.4.6
troubleshooting, 5.12

W

What’s New
ASR 4.8, Preface
ASR 4.8.1, Preface
ASR 4.9, Preface

X

XSCF telemetry, 3.3.4
enable Fujitsu M10, 3.3.5