|Oracle® Auto Service Request Installation and Operations Guide
Release 4.6 for Linux and Solaris
|PDF · Mobi · ePub|
Oracle Auto Service Request (ASR) is designed to automatically request Oracle service when specific hardware faults occur. This chapter identifies the features and enhancements provided by Oracle Auto Service Request Release 4.6.
The Oracle ASR Manager Release 4.6 software upgrade is quick to install and is available for download from
http://oracle.com/asr. All customers are urged to upgrade to this release at their earliest convenience.
Note:Support for Oracle Auto Service Request is limited to the current release and the two previous releases. Oracle now supports ASR 4.6, 4.5, and 4.4. It is recommended that you upgrade to the latest version. See Using Auto Update to Upgrade Oracle ASR for more information.
ASR support for Fujitsu M10 SPARC Servers. See Enable Fujitsu M10 XSCF Telemetry.
Added the ability to upload ASR Manager's diagnostics bundle to My Oracle Support from ASR Manager. See ASR Diagnostics.
ASR Manager host name has been added to No Heartbeat e-mail notifications. See Heartbeat Failure Notification E-mail Examples.
Improved ASR Manager activation asset serial number check for invalid characters.
Added the ability to output the ASR Manager
list_asset command to a
Eliminated the need for users to update ASR Manager
/etc/hosts file with the OASM IP address.
Improvements to the ASR Manager local SR SNMP notification related command information and language.
Corrects an issue where, when ASR Manager is being used as a relay, duplicate events are being sent.
The Oracle Auto Service Request Release 4.6 included the following features:
Numerous enhancements and fixes to ASR Manager Auto Update functionality.
The Oracle Auto Service Request Release 4.4 included the following features:
ASR Manager is now certified for Java 7 update 13 or later.
ASR Manager is now supported on Red Hat Enterprise Linux 6.3.
Corrects issues observed with Java Heap Space and log file sizes.
Add a new option to select upgrade or completely remove Oracle ASR when uninstalling the ASR Manager package. See Uninstall ASR for more information.
Improvements to ASR Auto Update feature's messaging and command output.
Reminder: ASR Auto Update, which was introduced in ASR 4.3, will automatically update your ASR Manager software. For this feature to function properly, you must:
Be running ASR Manager 4.3.2 or higher.
Have ASR Auto Update enabled (it is enabled by default).
Be running OASM 1.5 or later. See Doc ID 1185493.1 in My Oracle Support to download the latest version of OASM.
See Using Auto Update to Upgrade Oracle ASR for details about ASR Auto Update.
Uninstalling OASM 1.4.2 or earlier (Linux only): When using the
rpm -e SUNWsasm command to remove OASM 1.4.2 (or earlier), the process completely removes the
crontab entries for OASM.
This uninstallation issue has been resolved with OASM 1.5. To prevent losing any crontab entries, you can uninstall OASM 1.4.2 (or earlier) with the following command:
rpm -e --noscripts SUNWsasm
ASR Manager 4.3.2 or 4.4: The
asr autoupdate command (used to manually force ASR Manager to upgrade itself) does not work. To update to the latest software, Auto Update must be enabled:
Alternatively, you can manually upgrade the ASR Manager software. See Manually Upgrading ASR Manager Software for more information.
Note:Only users that do not have Auto Update enabled and are attempting to have ASR Manager update itself via the
asr autoupdatecommand are affected by this issue.
ASR Manager 4.3.2 and 4.4: The
asr show_version command output displays the incorrect Oracle ASR infrastructure status. For example:
Transport Server at https://transport.oracle.com is not available. Oracle Automated Service Manager not yet registered
This is a known issue and is corrected in ASR 4.5.