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Oracle ZFS Storage ZS3-ES

Service Manual

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About This Documentation

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About the Oracle ZFS Storage ZS3-ES

Product Description

About Controls and Connectors

Front Panel Controls and Indicators

Server Back Panel View

About Server and Component Status Indicators

Server General Status Indicators

Server Fan Status Indicators

Storage Drive Status Indicators

Power Supply Status Indicators

Motherboard Status Indicators

About System Components

Illustrated Parts Breakdown

Customer-Replaceable Units

Field-Replaceable Units

Troubleshooting the Server

Service Troubleshooting Task List

Diagnostic Tools

Gather Service Information

Locate the Server Serial Number

Inspecting the System

Troubleshoot Power Problems

Inspect the Server Externally

Inspect Internal Server Components

Preparing for Service

Safety Precautions

Safety Symbols

Electrostatic Discharge Safety

Required Tools

Preparing the Server for Component Replacement

Powering Down the Server

Disconnect Cables From the Server

Extend the Server to the Maintenance Position

Remove the Server From the Rack

Take Antistatic Measures

Open the Server Fan Door

Remove the Server Top Cover

Servicing CRUs That Do Not Require Server Power Off

Servicing Storage Drives (CRU)

Storage Drives Hot-Plug Conditions

Storage Drive Status Indicators

Remove a Storage Drive

Install a Storage Drive

Servicing Fan Modules (CRU)

Remove a Fan Module

Install a Fan Module

Servicing Power Supplies (CRU)

Power Supply Status Indicators

Remove a Power Supply

Install a Power Supply

Servicing CRUs That Require Server Power Off

CRU Locations

Servicing the DIMMs (CRU)

DIMM and Processor Physical Layout

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Using the Fault Remind Button

Identify and Remove Faulty DIMMs

Install a DIMM

Servicing PCIe Risers (CRU)

PCIe Riser Location and Differences

Remove a PCIe Riser From PCIe Slot 1 or 2

Install a PCIe Riser Into PCIe Slot 1 or 2

Remove a PCIe Riser From PCIe Slots 3 and 4

Install a PCIe Riser Into PCIe Slots 3 and 4

Servicing PCIe Cards (CRU)

PCIe Slot Characteristics

Identify a Faulty PCIe Card in the BUI

Remove a PCIe Card From PCIe Slot 1 or 2

Install a PCIe Card in PCIe Slot 1 or 2

Remove a PCIe Card From PCIe Slot 3

Install a PCIe Card in the PCIe Riser in Slot 3

Remove the Internal HBA Card

Install the Internal HBA Card in the PCIe Riser

Servicing the Internal USB Flash Drive (CRU)

Remove an Internal USB Flash Drive

Install an Internal USB Flash Drive

Servicing the Battery (CRU)

Remove the Battery

Install the Battery

Servicing FRUs

FRU Locations

Servicing Processors (FRU)

Remove a Processor

Install a Processor

Servicing the Disk Backplane (FRU)

Disk Backplane Configuration

Remove the Disk Backplane

Install the Disk Backplane

Servicing the Front Indicator Module (FRU)

Remove the Front Indicator Module

Install the Front Indicator Module

Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

Servicing the SAS Cables (FRUs)

Remove Storage Drive SAS Cables

Install Storage Drive SAS Cables

Returning the Server to Operation

Removing and Installing Server Filler Panels

Remove and Install Filler Panels

Install the Top Cover

Remove Antistatic Measures

Reinstall the Server Chassis Into the Rack

Return the Server to the Normal Rack Position

Install the Cable Management Arm

Reconnect Data Cables and Power Cords

Power On the Server

Identifying the Server Ports

Gigabit Ethernet Ports

Network Management Port

Serial Management Port

Video Connector

USB Ports

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Download Firmware and Software Using My Oracle Support

Index

Server General Status Indicators

There are six, system-level status indicators (LEDs), some of which are located on both the server front panel and the server back panel.

Table 1 Server General Status Indicators

LED Name
Icon
Color
State Meaning
Locator LED and button
image:Locate icon
White
  • OFF – Server is operating normally
  • FAST BLINK – Use Oracle ILOM to activate this LED to enable you to locate a particular system quickly and easily.

  • Pressing the Locate button will toggle the LED fast blink on or off.

Service Required
image:Service Required icon
Amber
  • OFF – Normal operation
  • STEADY ON – Fault present on server. This LED lights whenever a fault indicator lights for a server replaceable component.


Note - The lighting of this indicator is always accompanied by the system console message that includes a recommended service action.


Power/OK
image:OK icon
Green
Indicates the operational state of the chassis. This indicator can be in the following states:
  • OFF – AC power is not present or the Oracle ILOM boot is not complete.

  • STEADY BLINK – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.

  • SLOW BLINK – Startup sequence has been initiated on the host. This pattern should begin soon after you power on the server. This status indicates either: (1) POST code checkpoint tests are running on the server host system, or (2) the host is transitioning from the powered-on state to the standby state on shutdown.

  • STEADY ON – The server is powered on, and all host POST code checkpoint tests are complete. The server is in one of the following states: 1) the server host is booting the operating system (OS), 2) the server host is running the OS.

SP OK
image:SP icon
Green
  • OFF – Service processor (SP) is not running.
  • SLOW BLINK – SP is booting.

  • STEADY ON – SP is fully operational.

Top Fan, Processor, Memory Failure
TOP
Amber
Indicates that one or more of the internal fan modules, processors, or memory DIMMs have failed.
  • OFF – Indicates steady state; no service is required.

  • STEADY ON – Indicates service required; service the fan modules, processor(s), or memory DIMMs.

Rear Power Supply Failure
REAR
Amber
Indicates that one of the server power supplies has failed.
  • OFF – Indicates steady state; no service is required.

  • STEADY ON – Indicates service required; service the power supply.

Over Temperature Warning
image:Overtemp icon.
Amber
  • OFF – Normal operation; no service is required.
  • STEADY ON – The system is experiencing an overtemperature warning condition.


Note - This is a warning indication, not a fatal overtemperature. Failure to correct this might result in the system overheating and shutting down unexpectedly.


Related Information