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Oracle ZFS Storage ZS3-ES

Service Manual

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About the Oracle ZFS Storage ZS3-ES

Product Description

About Controls and Connectors

Front Panel Controls and Indicators

Server Back Panel View

About Server and Component Status Indicators

Server General Status Indicators

Server Fan Status Indicators

Storage Drive Status Indicators

Power Supply Status Indicators

Motherboard Status Indicators

About System Components

Illustrated Parts Breakdown

Customer-Replaceable Units

Field-Replaceable Units

Troubleshooting the Server

Service Troubleshooting Task List

Diagnostic Tools

Gather Service Information

Locate the Server Serial Number

Inspecting the System

Troubleshoot Power Problems

Inspect the Server Externally

Inspect Internal Server Components

Preparing for Service

Safety Precautions

Safety Symbols

Electrostatic Discharge Safety

Required Tools

Preparing the Server for Component Replacement

Powering Down the Server

Disconnect Cables From the Server

Extend the Server to the Maintenance Position

Remove the Server From the Rack

Take Antistatic Measures

Open the Server Fan Door

Remove the Server Top Cover

Servicing CRUs That Do Not Require Server Power Off

Servicing Storage Drives (CRU)

Storage Drives Hot-Plug Conditions

Storage Drive Status Indicators

Remove a Storage Drive

Install a Storage Drive

Servicing Fan Modules (CRU)

Remove a Fan Module

Install a Fan Module

Servicing Power Supplies (CRU)

Power Supply Status Indicators

Remove a Power Supply

Install a Power Supply

Servicing CRUs That Require Server Power Off

CRU Locations

Servicing the DIMMs (CRU)

DIMM and Processor Physical Layout

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Using the Fault Remind Button

Identify and Remove Faulty DIMMs

Install a DIMM

Servicing PCIe Risers (CRU)

PCIe Riser Location and Differences

Remove a PCIe Riser From PCIe Slot 1 or 2

Install a PCIe Riser Into PCIe Slot 1 or 2

Remove a PCIe Riser From PCIe Slots 3 and 4

Install a PCIe Riser Into PCIe Slots 3 and 4

Servicing PCIe Cards (CRU)

PCIe Slot Characteristics

Identify a Faulty PCIe Card in the BUI

Remove a PCIe Card From PCIe Slot 1 or 2

Install a PCIe Card in PCIe Slot 1 or 2

Remove a PCIe Card From PCIe Slot 3

Install a PCIe Card in the PCIe Riser in Slot 3

Remove the Internal HBA Card

Install the Internal HBA Card in the PCIe Riser

Servicing the Internal USB Flash Drive (CRU)

Remove an Internal USB Flash Drive

Install an Internal USB Flash Drive

Servicing the Battery (CRU)

Remove the Battery

Install the Battery

Servicing FRUs

FRU Locations

Servicing Processors (FRU)

Remove a Processor

Install a Processor

Servicing the Disk Backplane (FRU)

Disk Backplane Configuration

Remove the Disk Backplane

Install the Disk Backplane

Servicing the Front Indicator Module (FRU)

Remove the Front Indicator Module

Install the Front Indicator Module

Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

Servicing the SAS Cables (FRUs)

Remove Storage Drive SAS Cables

Install Storage Drive SAS Cables

Returning the Server to Operation

Removing and Installing Server Filler Panels

Remove and Install Filler Panels

Install the Top Cover

Remove Antistatic Measures

Reinstall the Server Chassis Into the Rack

Return the Server to the Normal Rack Position

Install the Cable Management Arm

Reconnect Data Cables and Power Cords

Power On the Server

Identifying the Server Ports

Gigabit Ethernet Ports

Network Management Port

Serial Management Port

Video Connector

USB Ports

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Download Firmware and Software Using My Oracle Support

Index

Install the Motherboard


Caution

Caution - The motherboard should be installed only by an Oracle qualified service technician.


  1. Attach an antistatic wrist strap.

    See Take Antistatic Measures.

  2. Install the motherboard into the server chassis [1].
    1. To install the motherboard into the server, grasp the middle of the air duct in the front and back and tilt the front of the motherboard up slightly and push it into the opening in the rear of the server chassis.
    2. Lower the motherboard into the server chassis and slide it to the rear until it engages the six mushroom standoffs located on the server chassis under the motherboard.
      image:Figure showing how to install the motherboard.
    3. Ensue that the indicators, controls and connectors on the rear of the motherboard fit correctly into the rear of the server chassis.
  3. Install the server mid-wall [2].
    1. Ensure that the SAS cables are running through the opening in the center of the mid-wall.
    2. Position the mid-wall with cables in front of the motherboard so that it engages the mushroom standoffs that are located on the server chassis sidewall (one for each side of the mid-wall).
    3. Place the FIM cable and the disk backplane power cable along side the mid-wall next to their respective motherboard connectors.
    4. Ensure that FIM cable and the disk backplane power cable are not pinched by the mid-wall and that they run beside the mid-wall and not under it; otherwise, the cables might be damaged.
    5. To secure the mid-wall to the server chassis, tighten the four green captive screws.
  4. Carefully place the SAS cable(s) that you disconnected from the internal HBA into the cable trough provided by the air duct on the motherboard.
  5. Reconnect the front indicator module (FIM) cable to the motherboard [4].
  6. Reconnect disk backplane LED cable to the motherboard [5].
  7. Reconnect the disk backplane power cable to the motherboard [6].
  8. Reinstall the following reusable components:
    1. PCIe risers and attached PCIe cards.

      For instructions, see Servicing PCIe Risers (CRU).

    2. Power supplies.

      Caution

      Caution - When reinstalling power supplies, it is important to reinstall them into the slots from which they were removed during the motherboard removal procedure; otherwise, the server FRU top-level indicator (TLI) data might be lost. When a server requires service, the FRU TLI is used by Oracle to verify that the server warranty has not expired.


      For instructions, see Install a Power Supply.

    3. Fan modules.

      For instructions, see Install a Fan Module.

  9. Return the server to operation.
    1. Install the top cover.

      See Install the Top Cover.

    2. Close the server fan door.
    3. Return the server to the normal rack position.

      See Return the Server to the Normal Rack Position.

    4. Reconnect the data cables and the power cords to the server power supplies.

      See Reconnect Data Cables and Power Cords.

    5. Power on the server.

      See Power On the Server.

      Verify that the Power/OK indicator is steady on.


    Note - IMPORTANT: After replacing the motherboard, you might need to manually program the product serial number (PSN) into the new motherboard. This is necessary because the motherboard is a secondary quorum member for maintaining the PSN for service entitlement and if you replace more than one of the quorum members during any given service procedure, a secondary quorum member might need to be programmed with PSN.


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