Oracle® Application Integration Architecture Siebel CRM Integration Pack for Oracle Communications Billing and Revenue Management: Agent Assisted Billing Care Implementation Guide Release 11.3 Part Number E37674-02 |
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This document describes how to implement and use the Agent Assisted Billing Care (AABC) Pre-built integration.
This document is intended for customer service representatives, billing and pricing administrators, and other individuals who are responsible for configuring, managing and maintaining AIA Communications pre-built integrations.
Product documentation is located on Oracle Technology Network:
Additional documentation is available from the Oracle software delivery Web site:
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To see the Information Center for the Siebel CRM Integration Pack for Oracle Communications Billing and Revenue Management: Agent Assisted Billing Care, see My Oracle Support note 1392661.2 at:
http://support.oracle.com/epmos/faces/DocumentDisplay?id=1392661.2
For more information about Oracle AIA concepts, see Oracle Fusion Middleware Concepts and Technologies Guide for Oracle Application Integration Architecture Foundation Pack.
For more information about the installation, configuration, deployment, and upgrade processes, see Oracle Application Integration Architecture Installation and Upgrade Guide for Pre-Built Integrations.