Description of the illustration pcm_vm_leave

This figure illustrates the call flow for a Social Voicemail member checking their mailbox for messages. The voice-mail member calls their mail box and are authenticated. Then they are offered the options of listening to new messages or listening to saved messages. If there are no messages they are returned to the main voice-mail menu. If there are messages they are played. After each message is played the caller is prompted with these options: 1 listen to next message, 2 repeat the message that was just played, 3 call the number of the phone that originated the message, 7 delete the message, or star (*) to return to the main voice-mail menu.