Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Downloading Oracle Communications Documentation

1 Social Voice Communicator Overview

• About SVC
  • Understanding the SVC Features
    • Using Social Circle to Create an Address Book of Personal Contacts
    • Create Intelligent Routing Rules for Group Access using Social Circle One Numbers
    • Using a Social Voice Group Number to Create Conference Calls
    • Configuring and Using Web-Based Voice-Mail
    • Make Calls Over the Web
  • About SVC Charging
• Using a Media Server to Serve and Record Messages
• Configuration Tools and Interfaces Overview
• About SVC Social Voicemail

2 Setting Up Social Voice Communicator

• Set Up Tasks Overview
• Configuring Service Broker for SVC Services
  • Installing the SVC Software
  • Deinstalling the SVC Software
  • Securing the SVC RESTful Interface
  • Creating the SVC Domain
  • Configuring Data Persistence for SVC Services
    • Preparing the Database
    • Configuring the Database Connection
  • Securing Subscriber Credentials for SVC Services
  • Opening an HTTP Listening Port for SVC Clients
• About Configuring SVC Services
• Configuring SVC Services
  • Connecting SVC Services to Service Broker
  • Connecting SVC Services to Telecommunications Networks
    • Connecting SVC Services to SIP Networks
    • Connecting SVC Services to SS7 Networks
  • Configuring a Media Server for SVC Services
  • Configuring SVC Services to Take Calls
• Configuring SVC Services to Place Calls
• Configuring Voice-Mail for SVC Services
  • Mounting the Voice-Mail Message Location and Media Server
  • Configuring Voice-Mail for Services
  • Configuring Security Settings for Sending Voicemail Messages
• Configuring SVC Social Voice Group Calling Timers
• Configuring the Social Circle Click-to-Dial Service
• Sample iFC Routing Rules
• About Creating a User Portal for Your Subscribers

3 Configuring Charging for Social Voice Communicator Services

• About Charging
• Configuring Online Charging for SVC Services
• Configuring Offline Charging for SVC Services
• SVC Diameter AVP Reference
  • SVC Diameter Ro AVPs from Diameter Base and Credit-Control Protocols
  • Standards-based SVC Diameter Ro AVPs
  • Non-Standards Based Diameter Ro AVPs
  • SVC Diameter Rf AVPs
  • SVC Diameter Rf AVPs

4 Provisioning and Managing Social Voice Communicator Services

• About the SVC API
  • About Creating Subscriber Accounts with the SVC API
  • Understanding the SVC Data Model
• Creating Accounts and Services by Using the SVC API
  • Managing Subscriber Accounts for SVC Services
  • Managing Subscriber Account Personal Contacts
  • Managing Subscriber Personal Social Circle Accounts
  • Managing Public and Private Groups
  • Making a Click-to-Dial Call
  • Managing Social Voicemail Access
  • Managing Social Voicemail Service
  • Managing Social Voicemail Messages
• Provisioning Multiple Accounts by Using the Batch Loader Tools

5 Monitoring Social Voice Communicator Services

• Monitoring SVC Services

6 SVC Social Voicemail Call Flows

• Social VoiceMail Call Flows
  • Social Circle Call Flow for Leaving a Message
  • Call Flow for Accessing Social Voicemail
  • Call Flow for Setting a Password
  • Call Flow for Retrieving a Message
  • Call Flow for Setting Up a Greeting

7 About the SVC API Operations

• About the SVC API
• About Exposing the API Operations to Your Subscribers
• About REST
• Accessing the SVC API
• Request URI Format
• JSON Body Parameters
• Creating and Updating Objects
• Too Many Subscribers Message
• Errors and Exceptions
• SVC Data Types
• Accessing the SVC API
• Authentication and Authorization
• Batch Loader SVC Data Files
  • Social Circle Contact
  • Personal Group
  • Private Group Contact
  • Social Circle One Number
  • Social Voicemail Policy
  • Public Group Contact
  • Subscriber User
  • Voice-Mail Service

8 Social Voice Communicator API Reference

• About the SVC API
• SVC Subscriber Account Management Operations
  • Create Subscriber Accounts
  • Get Subscriber Accounts
  • Get Subscriber Account Details
  • Modify a Subscriber Password or Social Circle One Number Preference
  • Delete a Subscriber Account
• SVC Social Circle Personal Contact Management Operations
  • Create Personal Contacts in a Subscriber Account
  • Get a Subscriber's Personal Contact List
  • Delete All Personal Contacts
  • Get a Personal Contact and its Default Status
  • Modify a Personal Contact Details and/or Default Status
  • Delete a Personal Contact
• SVC Social Circle Number and Contact Management Operations
  • Create a Social Circle One Number
  • Get All Social Circle One Number Contacts for a Subscriber
  • Delete All Social Circle Contacts
  • Get Details for a Social Circle Contact
  • Delete a Social Circle Contact
  • Create a Policy Rule for a Social Circle Contact
  • Get a Social Circle Policy Rule Details
  • Modify a Social Circle Policy Rule
  • Delete a Social Circle Policy Rule
• SVC Social Voice Private Group Management Operations
  • Create a Private Group
  • Delete a Private Group
  • Add a Private Group Contact
  • Get All Private Group Memberships for a Subscriber
  • Modify a Private Group's One Number
  • Get All Contacts for a Private Group
  • Get Details for a Private Group Contact
  • Get Private Group Details
  • Modify a Private Group Contact
  • Delete a Private Group Contact
• SVC Social Voice Public Group Management Operations
  • Create a Public Group
  • Delete a Public Group
  • Add a Public Group Member
  • Delete a Public Group Contact
  • Get All Public Groups for a Subscriber
  • Get All Public Group Memberships for a Subscriber
  • Get All Contacts for a Public Group
• SVC Click-to-Dial Make Call Operation
  • Make a Click-to-dial Call
• SVC Social Voicemail Access Management Operations
  • Activate Social Voicemail for Subscribers
  • Activate/Deactivate Social Voicemail Access
  • Delete Social Voicemail Access and Data for a Social Circle
  • Get All Social Voicemail Subscriber Accounts
  • Get Social Voicemail Settings
  • Modify Social Voicemail Settings
• SVC Social Voicemail Message Management Operations
  • Delete a Social Voicemail Personal Greeting Message
  • Delete a Personal Voice Name Message
  • Modify Social Voicemail Message Public/Private Setting
  • Deactivate a Social Voicemail Name Message
  • Delete a Social Voicemail Message
  • Get a List of Social Voicemail Messages
  • Get a Social Voicemail Message File
  • Get Details for a Social Voicemail Message
  • Get Details for All of a Subscriber's Voice Mail Messages
  • Get Personal Greeting Message Settings
  • Get Social Voicemail Message Settings
  • Get Social Voicemail Name Message Settings
  • Send a Social Voicemail Message to Other Subscribers
  • Create Social Voicemail Greeting Message
  • Create Social Voicemail Box Name Message
  • Create sentMessage Voice Message
  • Get a List of the Public Social Voicemail Messages in a Mailbox