Knowledge Center allows for sending e-mails for Expert Advice and Forgot Your Password? features. By adding the SMTP host settings to Knowledge Center, any SMTP server can be defined, whether it is local, on the network, or anywhere on the internet. To receive emails from Knowledge Center, each user must have a valid email address in their profile.

To configure Knowledge Center to send email:

1. Log in to Knowledge Center with an administrator account.
    
2. Click the Manager link.
    
3. Point to More and choose Server.
    
4. In the Email Options section, enter an address in the Server E-mail field.
    
   Note: The Server E-mail is the address a user sees in an email from Knowledge Center. This can be a generic address, such as knowledgecenter@domain.com, or it can be associated with an actual user e-mail address.
    
5. In the SMTP Server Name field, enter the name or IP address of an SMTP server.
    
   Note: The SMTP Server Name comes with a default IP address for the local host (127.0.0.1). This value should be the location (name or IP address) of the server that has SMTP service installed; for example, emailserver.domain.com. The SMTP service does not need to be on the same server as Knowledge Center.
    
6. In the Server Port field, enter the number of the server port used by the SMTP service.
    
7. The Username and Password fields are optional. The SMTP service may be configured with a username and password instead of anonymous authentication (that is, a specific Windows user account if the SMTP service is installed on a Windows machine).
    
8. The server name can allow http or https connections, so set the Enable SSL option accordingly.
    
9. Click Save to save the settings.

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