Before you upgrade from 3.6.1, 11.0, or 11.1, you should take the following into consideration. 

Publishing Styles
Standard publishing styles will be replaced during the upgrade. If you have customized publishing styles, please note the following:

• Customized publishing styles are upgraded. Customized print styles contain bookmarks that, while they still work, have been deprecated in this release. You may want to change these bookmarks on your own at some point. See the bookmark reference in Customize Document Formats in the Publish content section in the Content Development guide for more information.
    
• If you have created customized brands or categories, the categories remain, but the brands must be reapplied.

If you plan to create custom publishing styles in any version, you should document your customization so you can easily re-apply them after you upgrade, if necessary.

Templates
Standard templates are replaced during the upgrade. Any new custom templates that you created should work in the new version. However, we recommend that you perform a manual comparison of the old template and the new templates and re-apply any necessary changes. 

Sound

The sound structure type was changed to .flv in 3.6.1, and the template sound is no longer used. Older sound files are not converted. If you are upgrading from 3.6.1, 11.0, or 11.1, there are no changes to sound files, and they should be preserved. Sound files exported from these versions cannot be imported into 12.1.

Customized View Settings
Any changes made to standard views are preserved. Also, any custom views that you have created are preserved.

User Interface Layout Preferences

These preferences are not preserved.

Most Recently Used (MRU) List

MRU lists for such things as the Start screen, the open list, the last save location, and the actions performed are preserved.

Custom Icons for Attachments

Any custom icons you created for attachments are preserved.

Permissions
Permissions are preserved.

Exported Content

Content exported to an .odarc file in 3.6.1, 11.0, or 11.1 can be imported into 12.1.

Localization Files

Localization export files exported from 3.6.1, 11.0 or 11.1 cannot be imported into 12.1.

Content Defaults

Content defaults will be preserved. In addition, content default files exported from 3.6.1, 11.0, or 11.1 can be imported into 12.1.

Player in Knowledge Pathways (Professional Edition only) 

If you use Player content in Knowledge Pathways and you are upgrading from 3.6.1, you must also upgrade Knowledge Pathways to Knowledge Center. Player content from this version does not work in Knowledge Pathways, only Knowledge Center. 

Custom Reports

Custom reports created in Usage Tracking in 3.6.1 are converted to the new Knowledge Center. Custom reports created in Knowledge Center are preserved.

Interface Customizations in Knowledge Center

You need to re-apply your customizations. You can copy the .cus files and apply them to the new version.

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