If you want to create multiple workgroups, you must first enable the display of multiple workgroups. You do this by changing a variable in the web.config file for Knowledge Center on the server.
To enable the display of multiple workgroups:
Navigate to the folder where Knowledge Center is installed on the server. In a default installation, this is \Program Files\User Productivity Kit\Knowledge Center\Web Server\KCenter.
Open the web.config file in any text editor.
In the <app settings> section, locate the DISPLAYWGROUPS key and change the value to true.