You can save a report with a specific format or allow users to choose a format when they run the report. Reports can be viewed in the following three formats:
Formatted: Formatted reports are created using a style sheet, which produces an HTML output. The cascading style sheets (.css files) used to format reports are saved in the Styles subfolder of the installation folder.
XML: The XML format displays the report data using the schema supplied with the Knowledge Center.
Tab-delimited: Tab-delimited reports display the data in columns separated by tabs. In a formatted report, identical items are grouped together and only appear once. In a tab-delimited report, each row contains the full set of data, including the row headings.
Persistence: If you set the Persistence value of the format option to Save, the report will always be generated in the same format. Setting the Persistence value to Ask allows users to select a different format each time they run the report.
Note: After viewing a formatted report, you can use the links at the top of the report page to return to the Report List or New Custom Report page. After viewing an XML or tab-delimited report, you can use your browser's Back button to return to the pages you have already viewed.
To format a report:
In Custom Report page, click the Format column.
Select a format.
If desired, click in the Persistence column.
Select Ask to prompt the user to select the report format or Save to always run the report with the selected report format.
To format a report:
the Format column.