If you deploy SmartHelp content through the Knowledge Center server, you can create SmartHelp groups. Using groups can make subscriptions easier. If a user subscribes to a group, they are automatically subscribed to all content in the group. If any content is added to the group, they are automatically subscribed to that, as well.
You create and administer SmartHelp groups using knowledge paths in Knowledge Center. Knowledge paths are used to organize titles into curricula in courses for the users to learn about the application. If the titles are enabled for SmartHelp, the knowledge paths become SmartHelp groups as well. By enrolling a user in a knowledge path, they are enrolled in the SmartHelp group. For more information about knowledge paths in general, see Manage Knowledge Paths in the User and Content Management guide.
Note: Knowledge Paths are only available in the Professional Edition of Knowledge Center.
To manage SmartHelp groups, you must have a user account for Knowledge Center with Manager rights to allow you to launch the Manager application. The procedures in this section assume that you have logged in to Knowledge Center and opened the Manager. For more information, see Log In in the Knowledge Center guide. Once you have logged in, click the Manager link in the Navigation pane on the left to open Manager.