Play the topic in each play mode that your audience is using. Ask the following questions for each play mode.
See It! mode
Is this mode an appropriate mode for this topic?
Does the user have enough time to read the bubble text before the Player advances to the next step, or does the delay time need to be adjusted?
Is the action area in the correct location on the screen?
Is the text in the bubble appropriate for the screenshot?
Do all the paths of the available Decision frames work correctly?
Try It! mode
Is this mode an appropriate mode for this topic?
Can the steps be completed correctly based on the information in the bubble?
Do the Alternative paths and actions work correctly? Do the paths rejoin at the appropriate place?
Do all paths of the Decision frames work correctly and/or rejoin at the correct location?
Do the web pages, packages, and URLs launch correctly? Do the links appear in the correct location?
Do the glossary terms work? Are they assigned correctly?
Are the screenshots accurate?
Do It! mode
Is this mode an appropriate mode for this topic?
Are any necessary "set-up" instructions explained in the Concept pane or on the Introduction frame (for example, "You must have the Purchase Order number before you start this topic?")
Are the instructions for each step generic enough to allow for different situations in the target application?
Should any step be displayed in the window with the step following it? (using the Keep with next option, especially for menus and drop-down lists).
Do the Alternative paths and actions work correctly? Do the paths rejoin at the appropriate place?
Do all paths of any Decision frames work correctly and/or rejoin at the correct location?
Do the web pages, packages, and URLs launch correctly? Do the links appear in the correct location?
Do the glossary terms work? Are they assigned correctly?
Know It? mode
Is this mode an appropriate mode for this topic?
Does the user have the appropriate objective statement before beginning the topic?
For each step, are there hints and tips, if appropriate, to allow the user to complete the step successfully? For example, indicating what choice to make from a drop-down list or what to enter in a string input frame?
Do the glossary terms work? Are they assigned correctly?
Is the assigned score appropriate for the topic?
Is the correct remediation level assigned to the topic?