Do you have contact information for the data center personnel?

Is there security or access control for the data center?

Are there any security background checks or security clearances required for vendor personnel to access the data center? If yes, then do you have a recommended agency?

How many days in advance must background checks be completed?

Are there any additional security access issues?

Is computer room access available for installation personnel?

Are laptops, cell phones, and cameras allowed in the data center?

Does the building have a delivery dock?

Is there a delivery/unpacking/staging area?

Is the delivery inside?

If the delivery is not inside, then is the site prepared for uncrating?

Is the unpacking/staging area protected from the elements?

Does the building have adequate receiving space?

Is the unpacking area air-conditioned to avoid thermal shock for various hardware components?

Will sufficient moving personnel be available to install the hardware?

Is union labor required for any part of the delivery or installation?

Are you prepared for uncrating and trash removal?

Is uncrating of cabinet and cabinet trash removal required?

Are there any restrictions on delivery truck length, width, or height?

Does the customer allow cardboard boxes and other packing material in the computer room? If no, then do ground level deliveries require a truck with a side rail lift?

Is there a time constraint on dock access? If yes, then provide time constraints.

Is tail lift required on delivery carrier to unload the equipment at the delivery dock?

Will any of the following be required to place equipment in computer room?

Does the delivery carrier require any special equipment, such as non-floor damaging rollers, transport dollies, pallet jacks, or fork lifts?