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The Sun Ray Operating Software is the firmware required for the Sun Ray 2 Series Clients and Sun Ray 3 Series Clients. The latest Sun Ray Operating Software is available from My Oracle Support.
This guide provides information on all the Sun Ray Operating Software 11 releases available at publication date. To benefit from all the latest Sun Ray Software features and to gain the best user experience, make sure to always install the latest Sun Ray Operating Software on your Sun Ray Clients. Having the latest Sun Ray Operating Software installed is also one of the initial requirements to address any Sun Ray Software or Sun Ray Client support issues.
For support-related questions about Sun Ray Operating Software, refer to knowledge document 1448410.1 on My Oracle Support. If you can't resolve your issue by using My Oracle Support and you need to open an Oracle support case for Sun Ray Operating Software, use your HW-based Customer Support Identifier (CSI) and specify Sun Ray HW for the Product and Firmware for the component. See Contacting Oracle Specialist Support for more details.
This procedure describes how to update the Sun Ray Operating Software on Sun Ray Clients.
Download the latest Sun Ray Operating Software release from My Oracle Support.
See http://www.oracle.com/technetwork/server-storage/sunrayproducts/downloads/downloading-update-338241.html for details.
Update the Sun Ray Operating Software on the Sun Ray Clients as part of the Sun Ray Software installation or upgrade or update it outside the Sun Ray Software installation process.
Refer to the Installing chapter of the Sun Ray Software Administration Guide for details.
The Sun Ray Operating Software must be installed on a Sun Ray server running Sun Ray Software 5.3 or later. Conflicts will occur if you try to install the Sun Ray Operating Software on a Sun Ray Software release prior to 5.3, because Sun Ray Client firmware is already installed and provided with those releases.
The error message Error: Unknown firmware module
type may be displayed if you try to install the
Sun Ray Operating Software on a Sun Ray Software release
prior to 5.3.
Copyright © 2013, 2016, Oracle and/or its affiliates. All rights reserved. Legal Notices