Oracle® Advanced Support Gateway Installation Guide

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Updated: January 2016
 
 

Collect Registration Information

In addition to providing a system that meets the above specifications, collect the information listed in the following table before starting the installation. This information is used during the post-install registration process.

Information Needed
Notes
Your Information
Oracle Single Sign On (SSO) account
The person doing the installation must have an Oracle SSO account to complete the registration. Upon registration, the account name is stored within Oracle's audit logs to provide a record of the user who performed the gateway registration.
Oracle gateway activation code
The activation code is generated after completion of the Service Implementation Worksheet (SIW). The gateway automatically downloads the gateway hostname, UUID, and other required details during the registration process.
Primary interface IP address and subnet mask in cidr notation
This is the IP address for the interface that is used to manage the gateway. This is provided by the customer's network administrator.
Default gateway
This is the default gateway of the primary interface IP. This is provided by the customer's network administrator.
HTTP proxy settings
If http-proxy is required for outbound communication, details of the server IP address and port number, as well as the proxy user name and password, can be provided during gateway installation. This is provided by the customer's network administrator.
Mail server settings
If customer management of user names and passwords is required, details of the SMTP server port number and and IP address (as well as the SMTP user name and password if required) can be provided during gateway installation. This is provided by the customer's network administrator.
Gateway user account
Initially, the person doing the installation specifies the gateway id and password. After the user account is provisioned, custadmin is disabled. Then, the person doing the installation creates a new gateway user account that requires a user name and password, and email address (for password reset or recovery.) Users are required to use the newly created account when accessing the gateway using the command-line interface (CLI) over SSH, or using the browser user interface.