Contents

Customer Data Services Pack Siebel Integration Guide

• 1 Introduction
  • 1.1 Overview
  • 1.2 Siebel and EDQ Architecture
  • 1.3 EDQ with Siebel CRM
  • 1.4 EDQ with Siebel UCM
    • 1.4.1 High-Volume Data
• 2 Configuring the EDQ Siebel Connector
  • 2.1 dnd.properties Settings
    • 2.1.1 CDS Connection Settings
    • 2.1.2 Multiple Child Entity Groupings
    • 2.1.3 Batch Job Definitions
• 3 Configuring Siebel
  • 3.1 Server Configuration
  • 3.2 Data Quality Administration
  • 3.3 User Preferences
  • 3.4 (Optional) Creating Templates to Enable Batch Data Quality Jobs
• 4 Configuring the Staging Database
  • 4.1 Creating Tables
  • 4.2 Configuring Connections
• 5 Finalizing and Verifying the Installation
  • 5.1 Key Generation
  • 5.2 Testing Account Cleaning
  • 5.3 Testing Batch Contact Matching
  • 5.4 Testing Real-Time Contact Matching
• 6 Job Template Configuration
• 7 Field Mappings for Business Components
  • 7.1 Account - Data Cleansing
  • 7.2 Account - DeDuplication
  • 7.3 CUT Address - Data Cleansing
  • 7.4 CUT Address - DeDuplication
  • 7.5 Personal Address - Data Cleansing
  • 7.6 Personal Address - DeDuplication
  • 7.7 Contact - Data Cleansing
  • 7.8 Contact - DeDuplication
  • 7.9 List Mgmt Prospective Contact - Data Cleansing
  • 7.10 List Mgmt Prospective Contact - DeDuplication
• 8 Vendor Parameters
  • 8.1 Query and Token Expression Parameters
• 9 Related Documents
• 10 Documentation Accessibility