|
Administration Guide for Oracle Self-Service E-Billing
What's New in This Release
Back to top
Enrolling and Logging In to the Command Center
Enrolling the Initial Bootstrap Administrator User
Creating a Password for Logging In to the Command Center
Logging In to the Command Center
Changing an Administrator's Password or Personal Information
Deactivating and Reactivating the Bootstrap Administrator ID in the Command Center
Logging Out of the Command Center
Back to top
Creating Applications and Jobs
Creating a New Application
About Mapping Your Application to a Data Source EJB
Deleting an Application
About Oracle Self-Service E-Billing Jobs
Creating a New Job
Changing a Job Configuration
Deleting a Job
About Data Protection
Back to top
Command Center Jobs and Configuration Parameters
Billing Jobs
StatementReady Job
Notifier Job
StatementSummaryPDFProvider Job
StatementSummaryDaisyProvider Job
BatchReportScheduler Job
BatchReportProcessor Job
PasswordExpNotify Job
EmailBounceBack Job
LoadExternalB2BUsers Job
LoadExternalB2CUsers Job
LoadExternalCSRUsers Job
DefUsrAcctRelationship Job
Purge Logs Job
ReportCleanUp Job
ShellJob
Hierarchy Jobs
HierarchyImporter Job
HierarchyCopy Job
HierarchyCleanUp Job
HierarchyPurge Job
Payment Jobs
pmtRecurringPayment Job
pmtSubmitEnroll Job
pmtConfirmEnroll Job
pmtPaymentReminder Job
pmtCheckSubmit Job
pmtCheckUpdate Job
pmtARIntegrator Job
pmtAllCheckTasks Job
PaymentDueNotification Job
pmtCreditCardSubmit Job
pmtPaymentRefund Job
ThresholdExceedNotify Job
pmtCreditCardExpNotify Job
pmtCustom Job
pmtNotifyEnroll Job
Payment Consolidator Jobs
PCAccountEnrollment Job
PCBillSummary Job
PCBillSummaryAcknowledgement Job
Back to top
Administering the Live Production Process
Administering Jobs
Monitoring Production Jobs
Viewing Job Status
Viewing and Verifying Task Status
Canceling and Rerunning Failed Jobs
Starting a Job Manually
Back to top
Scheduling Jobs
Scheduling Jobs
Process of Configuring a Blackout Calendar
Creating a Blackout Calendar
Editing a Blackout Calendar
Deleting a Blackout Calendar
Applying a Blackout Calendar to a Job Schedule
Process of Configuring Job Alerts
Creating Alert Groups
Editing Alert Groups
Deleting Alert Groups
Creating Alert Profiles
Updating an Alert Profile
Deleting an Alert Profile
Applying Alerts to a Job Schedule
Back to top
Configuring the Payments Module
About the Payment Module Features
About the Transaction Manager and Payment Cartridges
Using Chase Paymentech Orbital Payment Gateway or Other Payment Processors
Scheduling Payment Jobs
About Email Notifications
Configuring a Payment Gateway
Process of Configuring a Payment Consolidator
Registering a Payment Consolidator
Registering a Biller
Configuring XMA Settings for Payment Consolidation Jobs
Back to top
Payment Transactions
About Check Payment Transactions
Adding a New Customer Account for Check Payment Services
The Cycle of an ACH Check Payment Transaction
About Check Payment Status Flow
About Credit Card Payment Transactions
About Instant Credit Card Payments
About Scheduled Credit Card Payments
About Credit Card Payment Status
About the Address Verification Service
Viewing Payment Reports
Back to top
Recurring Payments
About Recurring Payments
About the Multiple Recurring Payment Feature
About the Recurring Payment Transaction Cycle
Database Tables Affected by Recurring Payments
Examples of Recurring Payment
Back to top
Reviewing Production Activity
About Job Reports
Viewing Job Reports
About Message Log Files
Viewing Production Log Messages
Monitoring Service Status
About Administrator Activity Auditing
Setting Enrollment Properties
Back to top
Administering the Database
Managing the Payment Module Database
Migrating B2C Users in Batch Mode
Deleting B2C Users in Batch Mode
Canceling Payments for B2C Billing Accounts
About Purging Data
Viewing Help for Running the Purge Script
Purging Payment Account and Transactional Data
Purging Hierarchies and Hierarchy Assignments
Purging User Data
Purging Statement and Invoice Fact Data
Purging Validation Codes
Purging Administrator Activity
Purging Locked Administrators in Command Center
Purging Data in Batch Mode
Process of Purging Sample Data
Auditing Purged Data
Running the Master Key Update
Back to top
Running the ETL Jobs Using Oracle Workflow Manager
Loading Billed Data
Rejecting a Group Bill File
Rejecting a Master Bill File
Running the LOAD_PRODUCTION Process Manually
Loading Unbilled Data
Loading Prepaid Data
Resolving Checksum Errors
Rejecting an Unbilled or Prepaid Data File
Purging Unbilled or Prepaid Data Records
Database Partitioning Architecture
Process of Setting Up New Database Partitions
Creating a New Partition Group
Associating Data with a Group
Moving Data Between Partitions
Removing an Empty Partition Group Key
Rejecting a Data Move Between Partition Groups
Running the ETL Purge Process
Back to top
Error Messages
Command Center Job Error Messages
Payment Error Messages
Payment Consolidator Error Messages
Back to top
| 
