|
Application Guide for Oracle Self-Service E-Billing (Business Edition) > Top X Reports >
Most Frequently Called Destination by Service Agreement
The user can use this use case to view a report showing a list of service agreements for the most frequently called destination. Table 59 lists and describes the use case functions.
Table 59. Most Frequently Called Destination by Service Agreement
|
|
Name |
Most Frequently Called Destination by Service Agreement |
Feature Area |
Analytics |
Description |
The user views a list of service agreements associated with the most frequently called destination. |
Preconditions |
The user has successfully enrolled and authenticated in Oracle Self-Service E-Billing. |
Primary User |
Administrator, manager, and subscriber; CSR administrator and user. |
Trigger |
The user clicks the hyperlink for a destination on the Most Frequently Called Destinations report. |
Page Tabs |
Report (Active) |
Active Hyperlinks (Breadcrumbs) |
- Analytics. Displays the list of Standard reports.
- Top X Reports. Displays the list of Top X reports.
- Most Frequently Called Destinations. Displays the Most Frequently Called Destinations report.
|
Report Content |
Page Title: Most Frequently Called Destination by Service Agreement Paging Elements (If needed):
- Page X of Total
- Paging arrow buttons
Header:
- Report Details
- Number of items
Columns:
- Destination
- Country
- Service Number (With a hyperlink to the Most Frequently Called Destination by Service Number Details report)
- Number of Calls (sorted highest to lowest)
- Volume
- Total Charges.
Total Row:
- Total (literal)
- Number of Calls
- Volume
- Total charges
|
Business Rules |
- The current hierarchical position and period range selected on the Most Frequently Called Destinations report apply on this drill-down report.
|
Standard Features |
- Printer-friendly view
- Download CSV or XML
|
Configuration Points |
- Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:
- CSV. The maximum number of output lines.
- XML. A percentage of the CSV threshold value (Default is 20%).
For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when there are 600 or more result set lines in the CSV file.
- All report detail table columns are sortable (except for the number called column) and display in descending order (highest to lowest); you can change the default sort order to ascending.
|
Rules |
Drill-down links are for the destination and selected service agreement. |
Main Path for Using Most Frequently Called Destination by Service Agreement
The following path describes the Most Frequently Called Destination by Service Agreement use case:
- The user clicks the Destination hyperlink on the Most Frequently Called Destinations report.
- Oracle Self-Service E-Billing retrieves the report data and displays a tabular report for the selected destination.
Alternate Paths for Most Frequently Called Destination by Service Agreement
Alternate paths can occur in this use case. The User Selects the Download Action (CSV or XML)
Oracle Self-Service E-Billing downloads a report in the selected format. The User Selects the Printer-Friendly Action
Oracle Self-Service E-Billing displays the print page. Exceptions for Most Frequently Called Destination by Service Agreement
An exception can occur in this use case. The User Encounters an Error
Oracle Self-Service E-Billing invokes the error message use case.
| 
