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Application Guide for Oracle Self-Service E-Billing (Business Edition) > Top X Reports >
Most Frequently Called Number by Service Agreement Details
The user can use this use case to view service details for an individual service agreement selected on the Most Frequently Called Number by Service Agreement report. Table 57 lists and describes the use case functions.
Table 57. Most Frequently Called Number by Service Agreement Details
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Name |
Most Frequently Called Number by Service Agreement Details |
Feature Area |
Analytics |
Description |
The user views service details for an individual service agreement. |
Preconditions |
The user has successfully enrolled and authenticated in Oracle Self-Service E-Billing. |
Primary User |
Administrator, manager, and subscriber; CSR administrator and user. |
Trigger |
The user clicks a service number hyperlink on the Most Frequently Called Number by Service Agreement report. |
Page Tabs |
Report (Active) |
Active Hyperlinks (Breadcrumbs) |
- Analytics. Displays the list of Standard reports.
- Top X Reports. Displays the list of Top X reports.
- Most Frequently Called Numbers. Displays the Most Frequently Called Numbers report.
- Service Agreement. Displays the Most Frequently Called Number by Service Agreement report.
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Report Content |
Page Title: Most Frequently Called Number by Service Agreement Details Paging Elements (If needed):
- Page X of Total
- Paging arrow buttons
Header:
- Report Details
- Number of items
Columns:
- Number Called
- Service Number
- Date
- Time
- Volume
- Destination
- Tariff
- Total Charges.
Total Row:
- Total (literal)
- Volume
- Total charges
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Business Rules |
- The current hierarchical position and current bill period range (single period) selected on the Most Frequently Called Numbers report apply on this drill-down report.
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Standard Features |
- Printer-friendly view
- Download CSV or XML
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Configuration Points |
- Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:
- CSV. The maximum number of output lines.
- XML. A percentage of the CSV threshold value (Default is 20%).
For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when there are 600 or more result set lines in the CSV file.
- All report detail table columns are sortable except for the Number Called Column and Service Number.
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Main Path for Using Most Frequently Called Number by Service Agreement Details
The following path describes the Most Frequently Called Number by Service Agreement Details use case:
- The user clicks the Service Number hyperlink on the Most Frequently Called Number by Service Agreement report.
- Oracle Self-Service E-Billing displays the Most Frequently Called Number by Service Agreement Details report for the selected service number.
Alternate Paths for Most Frequently Called Number by Service Agreement Details
Alternate paths can occur in this use case. The User Selects the Download Action (CSV or XML)
Oracle Self-Service E-Billing downloads a report in the selected format. The User Selects the Printer-Friendly Action
Oracle Self-Service E-Billing displays the print page. Exceptions for Most Frequently Called Number by Service Agreement Details
Exceptions can occur in this use case. The User Encounters an Error
Oracle Self-Service E-Billing invokes the error message use case.
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