This chapter covers general information to get started customizing your application. It includes the following topics:

• Overview of Oracle Self-Service E-Billing Architecture
• About the Billing and Payment Application
• About the Command Center Application
• About the Customer Service Representative Application
• Guidelines for Customizing Oracle Self-Service E-Billing
• Customizing the User Interface Files
• Localizing the User Interface
• Changing the Frequency of Automatic Resource File Updates
• Debugging Oracle Self-Service E-Billing
• Accessing Oracle Self-Service E-Billing Javadoc