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Implementation Guide for Oracle Self-Service E-Billing > Customizing Billing Statements >
Transaction Dispute APIs
Oracle Self-Service E-Billing provides the following Transaction Dispute APIs for customizing dispute functionality:
- DisputeManagerFactory
- IDispute
- IDisputeManager
- IDisputeManagerFactory
- IDisputeReason
- IDisputeService
- IDisputeWSConnector
- IServiceAgrDetail
- IServiceAgrDetailService
For information about customizing the IDisputeWSConnector API to automatically update disputes in an external Customer Relationship Management (CRM) system, see Updating Disputes in an External Customer Relationship Management System.
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