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Oracle® Application Integration Architecture Installation and Upgrade Guide for Pre-Built Integrations
Release 11.5

E40086-02
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12 Configuring and Deploying Customer MDM: Comms BRM

This chapter discusses how to configure and deploy the Oracle Customer Master Data Management Integration Option for Oracle Communications Billing and Revenue Management (Customer MDM: Comms BRM).

This chapter includes the following sections:

12.1 Deployment Configuration Wizard

The DCW screens prompt you to enter the data required for successful configuration of Customer MDM: Comms BRM. Enter the details of Customer MDM: Comms BRM screens below, take a printout and keep it ready when you run the DCW. This action enables faster and error free configuration.

12.1.1 Integration Server Details Screen

All artifacts associated with the integration infrastructure components deploy to the integration server. This screen contains the following fields:

Table 12-1 Integration Server Details Screen Fields

Field Description

Admin Host Name

This is where the admin server resides. This can be a remote server or the same computer where the AIA Pre-Built Integrations Installer is launched. Example: server1.company.com.

The Admin Host Name is _________________________________

Admin Port

This is the port number on which Weblogic Admin server is started. To find this value contact WebLogic administrator. Example: 7001.

The Admin Port is _____________________________________

Domain Name

This is WebLogic server domain corresponding to the Admin Server. Example: domain1

The Domain Name is _____________________________________

Admin User Name

This value is the WebLogic admin user name. To find this value contact your WebLogic administrator.

The User Name is __________________________________

Admin Password

This value is the WebLogic admin password. To find this value contact your WebLogic administrator.

The password is _____________________________________

Managed Server

After you enter the Admin Host name, Admin Port, Domain Name, Admin user name and Admin Password, this field gets populated with managed servers for the domain. Select the manager server from the list. If you are deploying the integration to a SOA cluster, you should select the cluster name in this field.

The Managed Server is _______________________________

Managed Port

This field gets updated automatically after you select the managed server. If you have configured a SOA Cluster the SOA Cluster port appears in the list.


12.1.2 Oracle Communications BRM Screen

Use this screen to enter details related to your Oracle Communications BRM instance. The screen contains the following fields:

Table 12-2 Oracle Communications BRM Screen Fields

Field Description

Primary CM Host Name

This is the host name of the primary Connection Manager (CM) of the BRM server. For example: example1.portal.com To find this value, contact your Oracle AQ system administrator.

Host Name is ______________________________

Primary CM Port Number

This is the port number of primary Connection Manager (CM) of the BRM server. For example: 12600. To find this value contact your Oracle AQ database administrator System Administrator

Port Number is ______________________________

Database Host Name

This is the database host name of the Oracle AQ for which the BRM DM_AQ is configured. For example: example2.portal.com. To find this value, contact your Oracle AQ database administrator

Database Host name is _______________________

Database Port

This is the database port number of the Oracle AQ. For example: 1521. To find this value, contact your Oracle AQ database administrator.

Database Port is _________________________

Oracle AQ Database SID

This is the database instance of the Oracle AQ. For example: orcl. To find this value, contact your Oracle AQ database administrator.

SID is _______________________________

Oracle AQ Username

This is the database user name of the Oracle AQ. For example: portalUser. To find this value, contact your Oracle AQ database administrator.

Oracle AQ Password

This is the database password of the Oracle AQ. To find this value, contact your Oracle AQ database administrator.

Password is ___________________________

AQ Queue Name

This is the queue name configured for the BRM DM_AQ. For example: AqportalUser. To find this value, contact your Oracle AQ database administrator.

AQ Queue Name is _________________________________


12.2 Overall Configuration and Deployment of MDM Customer Integrations

The overall MDM Customer integration consists of four component integrations: MDM Customer Base Pack (UCM) and three other options: MDM Customer Siebel, MDM Customer E-Business Suite and MDM Customer BRM. The overall MDM Customer integration can be configured and deployed by selecting any integration or integration combination. The configuration and deployment process consists of the following steps:

  1. Configure and deploy the MDM Customer component integrations. Section 12.3 discusses configuring and deploying the Customer MDM: Comms BRM. For detailed instructions on the other MDM Customer integrations, see your specific integration chapters in Part II, "Configuring and Deploying Pre-Built Integrations" of this guide.

  2. Deploy the MDM Customer Routing Rules following the instructions discussed in Chapter 13, "Deploying Customer MDM: Routing Rules". Routing Rules wire the integration services, depending on the integrations deployed.

  3. Configure and deploy the MDM Customer Match Fetch Enterprise Composite Application following the instructions in Chapter 14, "Deploying Customer MDM: Match Fetch Enterprise Composite Application". This UI application enables match and fetch of customers from the hub.

12.3 Configuring and Deploying Customer MDM: Comms BRM

This section discusses the integration configuration and deployment process. There are two steps:

  1. Configure your integration using the DCW.

  2. Deploy the integration to the Fusion Middleware server.

12.3.1 Configure Customer MDM: Comms BRM

The section discusses the configuration process. The screens that appear prompt you to enter the data that is required for successful configuration of Customer MDM: Comms BRM. Keep the completed worksheets Customer MDM: Comms BRM screens ready before you launch the DCW.

Note:

If you are harvesting content to OER, perform the first three steps. Else start from step 4.

To configure Customer MDM: Comms BRM:

  1. Navigate to /slot/emsxxxx/oracle/Middleware/user_projects/domains/soa_domain/bin/ and open setDomainEnv.sh for Linux based systems and setDomainEnv.bat for Microsoft Windows

  2. Replace WLS_JDBC_REMOTE_ENABLED="-Dweblogic.jdbc.remoteEnabled=false" with WLS_JDBC_REMOTE_ENABLED="-Dweblogic.jdbc.remoteEnabled=true"

  3. Restart the server

  4. Navigate to <AIA_Instance>/bin and run the command source aiaenv.sh for Linux based systems and aiaenv.bat for Microsoft Windows to configure installation environment

  5. Navigate to <AIA_HOME>/bin and run the command ./aiaconfig.sh for Linux based systems and aiaconfig.bat for Microsoft Windows

    This launches the AIA DCW.

  6. Click Next

  7. Select Oracle Customer Master Data Management Integration Option for BRM under Customer Master Data Management Pre-Build Integrations

  8. Click Next

12.3.1.1 Specify Integration Server Details

To specify integration server details:

  1. Enter information related to your integration server in the Integration Server Details screen.

  2. Click Next.

12.3.1.2 Specify Oracle Communications BRM Details

To specify Oracle Communications BRM details:

  1. Enter Oracle Communications BRM information in the Oracle Communications BRM screen.

  2. Click Next.

12.3.1.3 Complete Configuration

To complete configuration:

  1. Review the configuration information on the Configuration Summary screen.

    Note:

    If you want to make changes to the configuration, use the navigation pane on the left and select the screen you want to edit.

    You can create a response file based on the input provided in the DCW and use it in future when you want to deploy the integration. You can configure using the steps described in Section 12.3.2, "Configuring using the Response File". Click Save Response File and save the response file with the name and location of your choice.

  2. Click Configure to accept this configuration and begin the installation.

    The system displays progress of configuration in the Configuration Progress screen.

    The system displays any warnings or errors as necessary. You can review the configuration log for additional details. The configuration log location is displayed in Configuration Progress screen.

  3. When the configuration process finishes without errors, click Next.

  4. When the AIA DCW displays the Configuration Complete screen, click Finish to close the DCW.

12.3.2 Configuring using the Response File

To configure using the response file:

  1. Open the response file.

    When you create a response file through OUI, passwords get stored as <SECURE>.

  2. Replace the password fields with actual passwords in the response file.

  3. Navigate to <AIA_Instance>/bin and run the command source aiaenv.sh for Linux based systems and aiaenv.bat for Microsoft Windows to configure the environment.

  4. Navigate to <AIA_HOME>/bin and run the command ./aiaconfig.sh <Response File Location and Name> for Linux based systems and aiaconfig.bat <Response File Location and Name> for Microsoft Windows.

12.3.3 Deploying the Customer MDM: Comms BRM

This section discussed the deployment of the Customer MDM: Comms BRM integration.

To deploy the integration to Fusion Middleware server:

  1. Navigate to <AIA_Instance>/bin and run the command source aiaenv.sh for Linux based systems and aiaenv.bat for Microsoft Windows to configure the environment.

  2. Run the command for your platform.

    Note:

    In Windows 2008, 2008 R2 and Vista, run the command prompt as an administrator (elevated mode). If the command prompt is invoked in normal mode, the integrations are not displayed.

    Table 12-3 Deployment Commands for Customer MDM: Comms BRM

    Platform Deployment Command

    Linux x86

    Solaris SPARC (64-bit)

    IBM AIX Based Systems (64-bit).

    HP-UX 11i (64 bit)

    sh $AIA_HOME/pips/MDMCustomerBRM/DeploymentPlans/deployMDMCustomerBRM.sh
    

    Microsoft Windows (32-bit)

    %AIA_HOME%\pips\MDMCustomerBRM\DeploymentPlans\deployMDMCustomerBRM.bat
    

  3. Review the log file in the location specified in the command or at the default location <AIA_Instance>/logs/MDMCustomerBRMDP_Deployments_YYYY-MM-DD_HH-MI-SS.log to verify successful deployment of the integration.

Oracle AIA ships artifacts in AIA Lifecycle Workbench which can be used in your integrations. These artifacts are created using FMW technologies such as BPEL and Mediator and are natively supported by AIA Foundation Pack tools such as Project Lifecycle Workbench, Harvester, Deployment Generator, AIA Deployment Driver (ADD). These are called native artifacts and they include SOA artifact types such as composites, DataSources, DVM, xRef, and so on. These artifacts can be modified or new natively supported artifacts can be added using the AIA Lifecyle Workbench and a BOM.xml file can be generated.

AIA integration development teams, most often, also require deployment of artifact types that are beyond what is supported by the Project Lifecycle Workbench and AIA Harvester. For instance, integration may require artifacts such as, Java applications, Shell Scripts, ANT based build scripts which constitute part of integration landscape in addition to the artifacts that are delivered by AIA. AIA also supports deployment of these supplementary artifacts. However, you must modify and add new non native artifacts outside AIA Lifecycle Workbench.

For more information on deploying artifacts, see Oracle Fusion Middleware Developer's Guide for Oracle Application Integration Architecture Foundation Pack, "Generating Deployment Plans and Deploying Artifacts".

12.4 Verifying Deployment

To verify the Customer MDM: Comms BRM deployment:

  1. Open the log files from the following location and look for warnings and error messages:

    • For Linux x86, Solaris SPARC (64-bit), HP-UX 11i (64 bit) and IBM AIX Based Systems (64-bit): Review the install log located at <AIA_HOME>/aia_instances/<instance name>/logs to verify whether the integration is successfully installed.

    • For Microsoft Windows (32-bit): Review the install log located at <AIA_HOME>\aia_instances\<instance name>\logs to verify whether the integration is successfully installed.

  2. Confirm that the Customer MDM: Comms BRM services were installed.

    1. Navigate to the Oracle Enterprise Manager Fusion Middleware Control (http://<server name>:<port number>/em/).

    2. Log in with the server admin user name. For access details, contact the system administrator.

    3. Expand Farm_soa_domain, SOA, soa-infra, Default and look for the following items:

    • CommunicationsCustomerPartyEBSV2

    • CommunicationsCustomerPartyResponseEBSV2

    • Core2CommsCustomerPartyBridge

    • SyncCustomerPartyListBRM_01CommsJMSConsumer

    • SyncCustomerPartyListBRMCommsJMSProducer

    • SyncCustomerPartyListBRMCommsProvABCSImpl

For more information about the DVMs to be verified, see the Oracle Application Integration Architecture Customer Master Data Management Integration Pack Implementation Guide.

12.5 Undeploying the Customer MDM: Comms BRM

To undeploy the integration from Fusion Middleware Server:

  1. Navigate to <AIA_Instance>/bin and run the command source aiaenv.sh for Linux based systems and aiaenv.bat for Microsoft Windows to configure the environment.

  2. Run the command for your platform.

    Table 12-4 Undeployment Command for Customer MDM: Comms BRM

    Platform Undeployment Command

    Linux x86

    Solaris SPARC (64-bit)

    IBM AIX Based Systems (64-bit).

    HP-UX 11i (64 bit)

    sh $AIA_HOME/pips/MDMCustomerBRM/DeploymentPlans/undeployMDMCustomerBRM.sh
    

    Microsoft Windows (32-bit)

    %AIA_HOME%\pips\MDMCustomerBRM\DeploymentPlans\undeployMDMCustomerBRM.bat
    

  3. Restart the SOA server.

  4. Uninstall the integration following the instructions in Chapter 37, "Uninstalling Oracle AIA".