Preface

This document describes the Oracle Communications Service Gatekeeper's Partner Relationship Management module, and service provider and application provisioning. It includes a detailed description of the Partner Relationship Management interfaces exposed for integrating Services Gatekeeper service provider account management with operator PRM systems, both internal and customer-facing.

This guide also covers the following service provider and application provisioning topics:

An overview of the Service Level Agreement (SLA) administration model
Managing service provider groups
Managing service provider accounts
Managing application groups
Managing application accounts
Managing application instances

Audience

This book is intended for application developers who are interested in building customer relationship management (CRM) or partner relationship management (PRM) applications to manage Service Providers and Applications that are or will use the traffic interfaces exposed by the Services Gatekeeper.

It is also intended for telecom operators who perform service provider and application provisioning tasks.

This guide assumes a familiarity with Services Gatekeeper and general telecom concepts and terminology.

Documentation Accessibility

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Preface

Audience

Documentation Accessibility

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