Metric Data Collected

Availability/Response

10 minutes

Checks the status of the PS Application Database

Availability/Response

1 minute

Checks the status of PS Application Server Domain

# of Process Queued for App Server

10 minutes

Monitors the number of PSAPPSRV processes queued for a PS Application Server Domain. Generates an alert if the defined threshold is reached.

# of Process Queued for BRK Dispatcher (if enabled)

13 minutes

Monitors the number of PSBRKDSP processes queued for a PS Application Server Domain. Generates an alert if the defined threshold is reached.

# of Process Queued for BRK Handler (if enabled)

14 minutes

Monitors the number of PSBRKHND processes queued for a PS Application Server Domain. Generates an alert if the defined threshold is reached.

# of Process Queued for PUB Dispatcher (if enabled)

12 minutes

Monitors the number of PSPUBDSP processes queued for a PS Application Server Domain. Generates an alert if the defined threshold is reached.

# of Process Queued for PUB Handler (if enabled)

15 minutes

Monitors the number of PSPUBHND processes queued for a PS Application Server Domain. Generates an alert if the defined threshold is reached.

# of Process Queued for SUB Dispatcher (if enabled)

16 minutes

Monitors the number of PSSUBDSP processes queued for a PS Application Server Domain. Generates an alert if the defined threshold is reached.

# of Process Queued for SUB Handler (if enabled)

17 minutes

Monitors the number of PSSUBHND processes queued for a PS Application Server Domain. Generates an alert if the defined threshold is reached.

PSAPPSRV Handler Count

5 minutes

Monitors the number of active PSAPPSRV processes. Generates Incidents if the count is above the specified value.

Total Tuxedo Connections

5 minutes

Counts the number of Tuxedo connections to the PS Application Server Domain. Generates Incidents if the count is above the specified value.

Failed Processes

5 minutes

Shows the number of server processes that are down within a domain. The domain configuration should be verified against the server status. It generates Incidents if the failed processes count is greater than or equal to 1.

JSH Aborts

5 minutes

Shows the number of application server domain JSH Aborts. If the value exceeds the threshold, the system logs and alert.

JSH Load

5 minutes

The number of JSHs loaded. Formula for this count is:

(Sum of Bgn values for JSH handlers in the client status) - (Sum of Cmmt values for JSH handlers in the client status).

If the value exceeds the threshold, the system logs an alert.

WSH Aborts

5 minutes

Shows the number of PS Application Server Domain WSH Aborts. If the value exceeds the threshold, the system logs and alert.

WSH Loads

5 minutes

The number of WSHs loaded. Formula for this count is:

(Sum of Bgn values for WSH handlers in the client status) - (Sum of Cmmt values for WSH handlers in the client status).

If the value exceeds the threshold, the system logs and alert.

PS Application Server Client/Queue Server/Status

Real time

Displays the status of the client, queue, and server elements of the domain. This is equivalent to using the Domain Status menu options in PSADMIN.

Long Running Service Request Count

1 hour

Monitors the number of Service Requests that are long running (more than 10 secs). Generates alerts with multiple severity levels if this count exceeds pre-defined thresholds

Memory Usage

1 hour

Monitors the memory footprint used by App Server processes. Generates alerts when it exceeds the pre-defined threshold.

Tuxedo File Count

1 day

Monitors the number of tuxedo files created in temporary directory. This is an indicator of Tuxedo memory queue size. Generates alerts when it exceeds the pre-defined threshold.

Memory Usage Growth

15 minutes

Monitors the memory footprint growth pattern of the App Server. Generates alerts with multiple levels of severity if the number of spikes in memory usage growth exceeds pre-defined thresholds

PeopleTools State Files Count

1 hour

Monitors the number of PeopleTools State files generated in the domain logs directory. Generates alerts if the count exceeds a pre-defined threshold.

Tuxedo Service Error Count

1 hour

Monitors the number of Tuxedo Service errors in the App Server log files. Generates alerts with multiple levels of severity if the count exceeds pre-defined thresholds.

Paging Count

15 minutes

Monitors the paging activity on the AppServer. Generates alerts if the paging is happening very frequently.

App Server Queues Wait Count

15 minutes

Monitors the count of App Server Queues experiencing wait times. Generates alerts with multiple levels of severity if the count exceeds pre-defined thresholds.

IB Queue Flowing

15 minutes

Monitors the movement of the IB Queue. Generates alert if it is stuck.

Heavy Transaction Activity

15 minutes

Monitors heavy transaction activity to file system. Generates alert if the heavy activity persists for more than a pre-defined period of time.

App Server Restart Error Count

15 minutes

Monitors if there are App Server restart related errors in the log files. Generates alerts if there are any such restart errors in the logs.

Low Disk Space

1 day

Monitors the disk space in the host on which the database, App Server or PIA targets exists is running.Generate alert if the disk space is low.

Archive TraceSql Files

1 day

Monitors the TraceSql files that are huge or old that requires archiving. Generates alerts if such files exist.

Archive Old Log Files

1 day

Monitors existing old log files that is to be archived. Generates alerts if such files exist.

Highly Frequent GC Count

1 hour

Monitors the number of highly frequent (within 15 seconds apart) Garbage Collections that are occurring in Web Servers. Generates alerts with multiple severity levels if this count exceeds the pre-defined thresholds.

Low Disk Space

1 day

Monitors the disk space in the host on which the database, App Server or PIA targets exists is running.Generate alert if the disk space is low.

Availability/Response

1 minutes

Checks the status of PS Process Scheduler Domain.

# Queued Processes for Process Scheduler (PSPRCSRV)

15 minutes

Monitors the number of PSPRCSRV processes queued for a PS Process Scheduler Domain. Generates an alert if the defined threshold has been reached.

# Queued Processes for Distribution Server (PSDSTSRV)

15 minutes

Monitors the number of PSDSTSRV processes queued for a PS Process Scheduler Domain. Generates an alert if the defined threshold has been reached.

Failed Processes

5 minutes

Displays the current number of failed or down server processes within the domain. It generates Incidents if the failed processes count is greater than or equal to 1.

PS Server Queue/Server Status

Real time

Displays the status of the queue and server elements of the domain. This is equivalent to using the Domain Status menu options in PSADMIN.

PS Process Scheduler Log Monitor

5 Minutes

This metric contains the details of the limit on the number of sub folders inside the Peoplesoft Process Scheduler Log Location .An alert message is generated if the number of sub folders exceeds the os_limit.

Availability/Response

1 minute

Checks the status of PS PIA.

Highly Frequent GC Count

1 hour

Monitors the number of highly frequent (within 15 seconds apart) Garbage Collections that are occurring in Web Servers. Generates alerts with multiple severity levels if this count exceeds the pre-defined thresholds.

Fatal Error Count

1 hour

Monitors the number of fatal errors in the servlet logs. Generates alerts with multiple severity levels if this count exceeds the pre-defined thresholds.

WAIT State Socket Count

1 hour

Monitors the number of Web Server Sockets that are in WAIT State. Generates alerts with multiple severity levels if this count exceeds the pre-defined thresholds.

GC Frequency

15 minutes

Monitors the frequency with which garbage collection happens in the Web Server. Generates alerts with multiple levels of severity if the frequency of garbage collection exceeds pre-defined thresholds.

Web Profile Load Error Count

1 hour

Monitors the number of Web Profile Load errors in the Web Server log. Generates alert if the error count exceeds pre-defined threshold.

Low Disk Space

1 day

Monitors the disk space in the host on which the database, App Server or PIA targets exists is running.Generate alert if the disk space is low.

Availability/Response

1 minute

Checks the status of PS PIA where the PS Web Site is connected.

PS FTP Log Monitor

5 Minutes

This metric contains the details of the limit on the number of sub folders inside the Peoplesoft PIA FTP Location .An alert message is generated if the number of sub folders exceeds the os_limit.s

PS Reports Monitor

5 Minutes

This metric contains the details of the limit on the number of sub folders inside the Peoplesoft PIA Report Repository Location .An alert message is generated if the number of sub folders exceeds the os_limit.s.

Report Repository Size

1 day

This is also called PS Reports Monitor in PeopleSoft plug-in.

Availability/Response

1 minute

Checks the status of the PS Search Server Domain.

# Queued Processes for Search Server (PSSRCHSRV)

5 minutes

Monitors the number of PSSRCHSRV processes queued for a PS Search Server Domain. Generates an alert if the defined threshold has been reached.

PS Search Server Client/Queue/Server Status

Real time

Displays the status of the client, queue, and server elements of the domain. This is equivalent to using the Domain Status menu options in PSADMIN.

Availability/Response

1 minute

Checks the status of the PS Process Monitor.

# of Running PeopleSoft Processes

30 minutes

Monitors the count of running processes (Run Status = Processing) in the last 1 hour.

# of Successful PeopleSoft Processes

30 minutes

Monitors the count of successfully completed processes (Run Status = Success) in the last 1 hour.

Failed count

30 minutes

Displays the failed process count using Reporting web service. Run Status include "Error" and "No Success." Generates Incidents if the metric value exceeds threshold value.

Not Posted count

30 minutes

Displays the process count of those not posted. Distribution Status is "Not posted." Generates Incidents if the metric value exceeds threshold value.

Processes posted for more than 15 minutes

30 minutes

Displays the processes count for processes in the posting state for more than 15 minutes. Generates Incidents if the metric value exceeds threshold value.

Batch Processes stuck count

30 minutes

Checks the processes which are stuck. Run Status would be "Processing" for more than 30 minutes. Generates Incidents if the metric value exceeds threshold value.

Pending processes count

30 minutes

Checks the processes which are pending. Run Status would be "Queued" for greater than or equal to 30 minutes. Generates Incidents if the metric value exceeds threshold value.

Initiated but pending processes count

30 minutes

Checks the processes which are initiated but pending. Run Status should be "Initiated" for greater than or equal to 30 minutes. Generates Incidents if the metric value exceeds threshold value.

Failed PS Process Metrics Data

Real time

Displays the failed processes using Reporting web service. Run Status include "Error" and "No Success."

Initiated But Pending PS Process Metrics Data

Real time

Displays the processes which are initiated but pending. Run Status should be "Initiated" for greater than or equal to 30 minutes.

Not Posted PS Process Metrics Data

Real time

Displays the processes that are not posted. Distribution Status is "Not posted."

Pending Process Metrics Data

Real time

Displays the processes which are pending. Run Status would be "Queued" for greater than or equal to 30 minutes.

Posting For More Than 15 Minutes Process Metrics Data

Real time

Displays the processes that are in the posting state for more than 15 minutes.

Stuck PS Process Metrics Data

Real time

Displays the processes which are stuck. Run Status would be "Processing" for more than 30 minutes.

Unallocated

Real Time

The number of processes which have the Run Status of "Queued" and have a Run Date and Time more than 30 minutes old and have not been assigned to any server yet.

PS Process Scheduler Suspended Status

5 Minutes

This metric contains the details of the Process Scheduler domains that are active but not responding. The Process Monitor is used for determining the hang status of the process scheduler domains. The collection interval is 5 minutes. This metric would determine the number of servers in the hang state and appropriately display the alert message as "The server(s) is(are) not responding".