Setup the Generic IVR Adapter System Variables
Include the following variables in the system variables definition:
Note that this is setup in the .nmsrc file located in the $NMS_HOME (and configured by running config_nmsrc.pl). After the setup of the system variables, make sure that the .nmsrc is rerun or a new terminal is opened. The above setup assumes that the database where the Generic IVR Adapter tables and stored procedures would reside would be the same database used by the Oracle Utilities Network Management System environment.
Note also that the IVR RDBMS can be setup to be a completely separate RDBMS from the production RDBMS instance (hence these environment variables). This option may be considered if a project wants to maintain separation between the call taking process and the call processing process. With a separate RDBMS instance trouble calls can still be captured even if the production NMS RDBMS instance is down - for example. This is considered an advanced form of configuration and generally requires certain tables be replicated between the two RDBMS instances to guarantee calls can still be properly captured when the NMS RDBMS is down. Please consult Oracle support or your project engineer for more information if this type of configuration is desired.