The purpose of this document is to provide an administration guide of the Oracle Utilities Network Management System Generic WebSphere MQ Adapter. This document will discuss the required process for installing and configuring the adapter to run with the appropriate Oracle Utilities Network Management System software.
The Oracle Utilities Network Management System Generic WebSphere MQ Adapter can serve as a data adapter between the Network Management System and a number of external systems, such as a Customer Information System (CIS) or an Interactive Voice Response (IVR) system. Additionally, this adapter could be used with external systems that need to input trouble calls into Network Management System but do not require other sophisticated data flows, such as High Volume Call Applications (HVCA), Automated Meter Reading (AMR), or Work Management Systems (WMS).
This interface depends upon IBM’s WebSphere MQ software as the intermediary repository for information passed between the Network Management System and the external system. This adapter is used only for the communication between IBM’s WebSphere MQ software and the Oracle Utilities Network Management System software suite. With the use of XML as the payload for data transmission, the adapter exchanges data between Oracle Utilities Network Management System and external systems as defined in the Oracle Utilities Network Management System WebSphere MQ XML schema documents. The required configuration of the adapter is described in the sections that follow.